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Aryaduta Medan

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Aryaduta Medan
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527 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Indonesia
Reviewed 28 June 2016

already stayed this hotel couple years before, I dont have any complain according the service and the bedroom.. But some point need to take action immediately: 1. the carpet need to be refurbished 2. the lift arrangement, one of 2 lifts was repaired when I was staying there. Makes us who stays at the top floor (11th).. having problem to...

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Helpful?
Thank uthinx
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear uthinx, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan and I would like to apologize for the inconvenience with the elevator. Please let me clarify the situation. We had many complaints that our elevator were old and slow so we decided not to overhaul them but to replace them completely with...

Penang, Malaysia
Reviewed 23 June 2016 via mobile

I travelled alone ... So the hotel really makes you feel safe... With the bed made every day I really feel like a royalty... Didn't have to go far for food with the build in mall I could get nice food variations for an affordable rice. The breakfast buffet isn't as bad too, though I'm not a big breakfast kinda...

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Helpful?
Thank nandinii25
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear nandinii25, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan and my team and I are glad to hear that you have enjoyed your stay with us. Please rest assured that we will constantly work on all our services and products in order to continuously improve your guest experience. We are looking...

Jakarta, Indonesia
Reviewed 20 June 2016

Aryaduta is one of the oldest hotel chain in Indonesia. The one in Jakarta was built in 1970's. This hotel is maintaining high standard, and this one in Medan follows the tradition. Great but not luxurious. Probably because of its old age, Aryaduta offers slightly cheaper rate compared to its newer competitors. Aryaduta Medan is located in the center of...

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Helpful?
Thank Lsaml K
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear Lsaml K, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan and we are happy to hear that you have generally enjoyed your stay with us. In regards to the deposit, this is international standard for "full service" hotels and I apologize if my team member where not clear enough what the...

Reviewed 8 June 2016

Had to do 1 day 1 night turnaround in Medan. Medan - slow city of 2+ million but great food and friendly smiles. The hotel fittings and style is very resort like and the staff are very friendly. I was checked-in by a senior gentlemen - Saul and he was proficient in his process and very helpful when it came...

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2Thank Traveller1882
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear Traveller1882, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan and my team and I are delighted to hear that you have enjoyed your stay with us. I will give my best regards to Pak Saul, our Front Office Manager for his good work. We are constantly working on upgrading all our...

Cambridge, United Kingdom
Reviewed 28 May 2016 via mobile

Rooms are large and there's a huge pool and gym in the centre of the hotel. It's well located in the centre of Medan and there are restaurants and shops close by. The breakfast buffet had a really wide selection and the hotel was well maintained despite being a bit rough around the edges.

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Helpful?
1Thank Sophie W
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear Sophie W, thanks a lot for the review of your recent stay at Hotel Aryaduta Medan and we are happy to hear that you have enjoyed your stay with us. You might have noticed that we are currently doing a make over of the hotel and are renovating, upgrading and redoing certain areas of the hotel already with many...

Tangerang, Indonesia
Reviewed 27 May 2016 via mobile

I've stayed just a night... we book from online travel... Location in the center of medan city, located in a mall and near railway station. Book for deluxe room but they upgrade it to pool terrace room. But unfortunately i can't take the facility like swimming pool, club and gym due to very limited time of worked. Lobby is in...

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Helpful?
1Thank Amelia_hasjim
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear Amelia_hasjim, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan and we are delighted to hear that you have enjoyed your stay. Kindly be informed that we are currently undergoing a make over of several areas in the hotel to make your next stay even more enjoyable. We are looking forward to...

Reviewed 25 May 2016

The hotel is really good! All staffs are pretty friendly, helpful and caring. Would like to thank specially Mr. Hendra Shahputra for his attentive service. The hotel top-notch service is beyond our expectation. Keep up the good job. This is definitely an awesome staying experience. I was staying at terrace pool where I could enjoyed see the beautiful scenery and...

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Helpful?
1Thank Fateen N
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear Fateen N, thanks a lot for taking the time to review your recent stay with Hotel Aryaduta Medan and my team and I are delighted to hear that we have been able to exceed your expectations. We will make sure that Mr. Hendra will receive your best wishes for his outstanding work. We are looking forward to welcoming you...

Kuala Lumpur, Malaysia
Reviewed 25 May 2016

i've stayed at pool terrace room and it was superb.the room are well design and it's located direct access to the pool which my kiddo are the most happiest person ever.all the amenities was superb,the staff are very friendly and we're very welcoming by them.as a food lover,the food served are very temptation and excellent.

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Helpful?
1Thank fadzlilyn
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear fadzlilyn, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan and my team and I are delighted to hear that you have really enjoyed your stay with us. Should you have any ideas on how to further improve our hotel to make your next stay even better, please feel free to contact...

Banting, Malaysia
Reviewed 25 May 2016

very excellent hotel..room are very clean and the hotel are very nice....very strategic place...and the hotel provide very good service..also all the staff on this hotel are so friendly..i think will stay at this hotel for the next trip..two thumb up for this hotel..

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1Thank fazry
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear fazry, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan and my team and I are delighted to hear that you have really enjoyed your stay with us. Should you have any ideas on how to further improve our hotel to make your next stay even better, please feel free to contact...

Singapore, Singapore
Reviewed 21 May 2016

Hotel is poorly managed with filthy carpets, staff are not so helpful, restaurant with cockroaches, not many choices of buffet breakfast, centrally located but nearby mall is haunted with very few (10% only) shops opened

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Helpful?
Thank sgdeen
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear sgdeen, thanks a lot for taking the time to review your recent stay with us and we are very sorry to hear that we were not able to meet your expectations. We highly appreciate every guest comment as it gives us the opportunity to improve and my team and I will investigate into your allegations. Please rest assured that...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of the vibrant business and entertainment district of Medan, Aryaduta Medan boasts exceptional comfort in its 195 guest rooms and suites, a multitude of spacious facilities , a breathtaking 35 meters Courtyard Pool and spectacular city views. The hotel is ideally located adjacent to The Mayor's office, 45 minutes drive to Kuala Namu International Airport, walking distance from Merdeka Walk and the train station that runs non stop to the airport is a few minutes drive from the hotel. ... more   less 

Additional Information about Aryaduta Medan

Address: Jln. Maulana Lubis no. 8, Medan 20112, Indonesia
Region: Indonesia > Sumatra > North Sumatra > Medan
Price Range: $75 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Aryaduta Medan 4.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Medan Aryaduta Hotel
Hotel Style:
#5 Luxury Hotel in Medan
#5 Business Hotel in Medan
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Questions & Answers

Here's what travellers have asked, with answers from Aryaduta Medan staff and other travellers.
9 questions
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Questions? Get answers from Aryaduta Medan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with pool view is better”
 of 5 bubbles 529dewim, 25 Mar 2017 | Read review
“Is nice to have a room opening to the pool but be prepared to be woken early if staying on the weekend.”
 of 5 bubbles MatthewA948, 20 Mar 2017 | Read review
“Splurge a bit and go for a pool view room”
 of 5 bubbles PG_Cumbus, 21 Feb 2017 | Read review
“There might be other hotel that is worth your money.”
 of 5 bubbles Bea1229, 6 Feb 2017 | Read review
“Pool view from 3rd floor are perfect!!!”
 of 5 bubbles rahmas2017, 2 Jan 2017 | Read review
5 of 5