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2018-01-28 2018-01-29
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    JW Marriott Hotel Medan

    Jl. Putri Hijau no. 10, Medan 20111, Indonesia
    +1 855-821-4553
    Hotel website
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    2018-01-28 2018-01-29
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    Savings alert: 27% below average rate

    The price you found is 27% lower than this hotel's average rate of US$81/night.

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    Traveller (786)
    Room & Suite (192)
    Dining (84)
    • Excellent54%
    • Very good34%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    5.0 Star Hotel
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,058)
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    1 - 5 of 789 reviews

    A TripAdvisor Member
    Reviewed 4 days ago via mobile

    I was in JW Marriott Medan for 2 nights. It was very good. I’m Bahrul K. Hutagalung from room 2828. I would like to share my experienced stay in JW Marriott Medan. The receptionist Saut Purba warmly welcomed me when I checked in and explained...More

    Thank A TripAdvisor Member
    Response from Management T, General Manager at JW Marriott Hotel MedanResponded 2 days ago

    Dear Mr Bahrul, How wonderful it was to hear that you enjoyed your time in our hotel. It has been an honour for us to receive such a positive feedback. Thank you for recognizing our staffs who treated you as family. I know that they...More

    Reviewed 5 days ago

    Hotel is the best in Medan, it's in the heart of the city, online taxi and regular taxi not hard to get, also this hotel provides free shuttle bus to one of the largest shopping malls in Medan, check in is effortless, ms Indah n...More

    Thank quinjoe
    Response from Management T, General Manager at JW Marriott Hotel MedanResponded 3 days ago

    Dear Ms Quinjoe, What wonderful impressions you have shared with Trip Advisor about your stay at JW Marriott Medan! I am humbled to hear all of the good reference throughout your stay with us as a Marriott Reward Member! It is indeed one of the...More

    Reviewed 6 days ago

    I am actually quite surprised reading my previous review for this hotel before writing this new updated one because nothing really had changed much in one and a half year. The receptionist still NEVER ask whether I have my car parked there unless I ask...More

    Thank William C
    Response from Management T, General Manager at JW Marriott Hotel MedanResponded 3 days ago

    Dear Mr William, First of all, I would like to personally thank you for coming back to stay with us. Thank you for your valuable feedback which will help us to identify our shortfalls and areas which needs improvement. Maintenance of the hotel has always...More

    Reviewed 1 week ago via mobile

    Our request for high level and non smoking room is provided and the view is good, as shown in attached picture. However, the bathroom door lock had some issues and still pending to be fixed. The staffs were generally helpful and quick. However, the disappointment...More

    Thank Jadechuapg
    Response from Management T, General Manager at JW Marriott Hotel MedanResponded 6 days ago

    Dear Mr Jadechuapg, First of all I would like to personally thank you for staying with us and choosing JW Marriott Medan as your preferred place to stay. Thank you for your valuable feedback which will help us to identify our shortfalls and areas which...More

    Reviewed 1 week ago via mobile

    Easily the best hotel in town. Rooms are spacious, services are excellent and friendly too. Well recommended for people with young family to stay in. A tiny bit advice for improvement maybe just on the pool area. A lifeguard isn't around the pool area and...More

    Thank PitPit
    Response from Management T, General Manager at JW Marriott Hotel MedanResponded 6 days ago

    Dear Mr/Mrs Pitpit, It's always been a pleasure to read such comment like yours in regards of recent stay with us. Thank you for staying with us, we are glad to know that you enjoyed your time with us, especially with the services, rooms and...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Airport Transportation
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    • Price range
    • US$69 - US$109 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Medan
    • #1 Spa Hotel in Medan
    • #1 Luxury Hotel in Medan
    • Room types
    • Family Rooms ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 287
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Agoda, Priceline, getaroom.com, Travelocity, Hotwire, Orbitz, HotelQuickly, Cancelon, TripOnline SA and Evoline ltd so you can book your JW Marriott Hotel Medan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Sumatra >
    • North Sumatra >
    • Medan
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    Traveller (786)
    Room & Suite (192)
    Dining (84)
    Pool & Beach (39)
    Hotel & Grounds (431)
    Bathroom (68)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    Serjio L
    4 March 2017|
    AnswerShow all 11 answers
    Response from PVK48 | Reviewed this property |
    The airport has a fast train which is 30 mins if you manage to time it well. Costs 100,000 IDR ($10). After 9.30pm next one is not til midnight. I had to get a bus to town which was $2 but took well over an hour. Can get a... More
    Vishnu V
    2 October 2016|
    AnswerShow all 5 answers
    Response from vanessaharahap | Reviewed this property |
    Yes i think so, but to more information please contact receptionist. Line: +61 4553333 😊
    19 May 2016|
    AnswerShow all 5 answers
    Response from Fluffyplo | Reviewed this property |
    It depends on what time do you arrive at the airport. If it is not in the rush hour (5pm - 7pm), then feel free to take Blue Bird Group Taxi from the airport to the hotel. It is more practical and might take approximately... More
    Room Tips
    "ask for upgrade to executive deluxe"
    Read review
    "Choose a higher room category"
    Read review
    "Ask for a corner room. Bigger rooms with 180 view"
    Read review
    "Medan is not a particularly attractive city. Therefore, whether you get a view or not is not important."
    Read review
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