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JW Marriott Hotel Medan

1,077 reviews
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Traveller (826)
Room & Suite (283)
Dining (84)
Overview
  • Excellent56%
  • Very good33%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from JW Marriott Hotel Medan
Special Offer: Premium Room Offer
Hotel deals
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Reviews (1,077)Write a Review
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All reviewsthe executive loungeprime steakhouseinfinity poolstar experiencebest hotel in townlobby barhigh floorbusiness tripchinese restaurantbreakfast buffet isfive star hotelrain showervisited medanf bcity viewlake tobalocal food
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1 - 5 of 802 reviews
Reviewed 2 days ago

Thus was the hotel from where I begun my Marriott experience. I was here on a Business Trip. Except for the check-in dissatisfaction, I had nothing else to complain about. Housekeeping, wi-fi, restaurant were all a pleasant experience. They could do a lot better to...More

1  Thank KunalBanerjee
Reviewed 1 week ago

It's best to know familiar name in a city we have no idea about. Staying in Marriott had always brought great experience, and being in Medan in Marriott made up a nice platform for our stay. At least we knew that after the whole day...More

Thank Tjokrosaputro
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 1 week ago

Dear Mr Tjokrosaputro, With great appreciation, I thank you for your kind and wonderful comments regarding your stay with us recently at JW Marriott Medan! It was really great to know that we've made your first time experience in Medan enjoyable Happy to hear that...More

Reviewed 1 week ago

This was my first trip to Medan and what a pleasant surprise it was. Check in was seamless, the room light, airy and quiet. All the hotel facilities and eating places are clean and well laid out. The quality, variety and taste of the food...More

Thank Graham B
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 1 week ago

Dear Mr Graham, It was really great to know that we've made your first time experience in Medan enjoyable. With great appreciation, I thank you for your kind and wonderful comments regarding your stay with us recently at JW Marriott Medan! It's always great to...More

Reviewed 1 week ago via mobile

This is a very western, grand, city centre hotel. We enjoyed the smart lobby bar, huge gym and generous room. We needed to use the business facilities and the staff were incredibly helpful. We did pre-book an early morning taxi, that was forgotten, but it...More

Thank SunSeaAndRain
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 1 week ago

Dear Valued Guest, What a wonderful impressions you have shared with TripAdvisor about your stay at JW Marriott Medan! I am humbled to hear all of the good reference throughout your stay with us during your birthday! I am so pleased to learn that you...More

Reviewed 2 weeks ago

stayed here with my father for 1 night. the staffs are well trained and friendly. i feel so welcomed when i first stepped in to the hotel. they greet us with such a warm welcome and Mr. Fadil help us to carry our luggages. like...More

Thank leoni s
Response from Management T, General Manager at JW Marriott Hotel MedanResponded 1 week ago

Dear Ms Leoni, How wonderful it was to hear that you enjoyed your time in our hotel. It has been an honour for us to receive such a positive feedback. Thank you for recognizing our staffs who treated you as family by names. I know...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Airport Transportation
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$68 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Medan
#1 Luxury Hotel in Medan
#1 Spa Hotel in Medan
#5 Best Value Hotel in Medan
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$68 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Medan
#1 Luxury Hotel in Medan
#1 Spa Hotel in Medan
#5 Best Value Hotel in Medan
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (826)
Room & Suite (283)
Dining (84)
Pool & Beach (37)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Serjio L
4 March 2017|
AnswerShow all 11 answers
Response from PVK48 | Reviewed this property |
The airport has a fast train which is 30 mins if you manage to time it well. Costs 100,000 IDR ($10). After 9.30pm next one is not til midnight. I had to get a bus to town which was $2 but took well over an hour. Can get a... More
2
Votes
Vishnu V
2 October 2016|
AnswerShow all 5 answers
Response from vanessaharahap | Reviewed this property |
Yes i think so, but to more information please contact receptionist. Line: +61 4553333 😊
0
Votes
Hudsonmccraw
19 May 2016|
AnswerShow all 5 answers
Response from Fluffyplo | Reviewed this property |
It depends on what time do you arrive at the airport. If it is not in the rush hour (5pm - 7pm), then feel free to take Blue Bird Group Taxi from the airport to the hotel. It is more practical and might take approximately... More
2
Votes
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1234
Room Tips
"The higher the floor, the better. Medan is very noisy."
Read review
"ask for upgrade to executive deluxe"
Read review
"Choose a higher room category"
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"Ask for a corner room. Bigger rooms with 180 view"
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