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Grand Swiss-Belhotel Medan

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Grand Swiss-Belhotel Medan
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642 Reviews from our TripAdvisor Community

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Showing 484: English reviews
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

I stayed four days at this hotel. Located in the center of medan, 40 minutes from the Kuala Namu airport, access is very easy. I booked a non smoking room, but in the end got a smoking room because the hotel was full. Got a room on the 15th floor, views out the window is very nice. I recommend to... More 

Helpful?
Thank Pambudi S
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in the city and for taking the time to post your comment on TripAdvisor. We are delighted to hear that you had an excellent stay with us and particularly appreciate our centralized... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Easy to check in and check out. Nice bathroom. Ok room.. great location. Friendly staff. Good enough wifi connection. Walking distance to a few vegetarian restaurant. The bad thing is the lack of light in the room, not a strong air-con, there is ants in the wardrobe and work table although we did not keep any food, swimming pool area... More 

Helpful?
Thank nadia w
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Ms. Nadia, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know... More 

Kuala Lumpur, Malaysia
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago via mobile

I've been staying at this hotel every month and am very happy with the hotel. Checking in is just great. Maybe because the staff know me now. However, the staff has always been courteous and helpful. Special mention to the check in staff Azlina who has done everything to make my stay a pleasant one. She even upgraded me to... More 

Helpful?
Thank KJLKL
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! Firstly, many thanks for being a loyal customer to our hotel; we appreciate greatly your feedback in Tripadvisor about your experience during your recent visit in Medan. We are delighted to hear that you enjoyed our hotel and that you were very pleased with the attitude of our staff and the... More 

Hong Kong, China
Level Contributor
277 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 3 weeks ago

Nice and friendly staff; check in all worked fine. At the room it’s obvious that this hotel could use refurbishment as carpets and the like are simply worn out, have stains & look old. Gym and the like, well it all exists but again, upgrading & improvement would definitely help. All in all I’d say it’s an average hotel for... More 

Helpful?
Thank Thomas_0608
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. We have... More 

Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

This hotel attached with cambrige mall, i had not good experience..the refrigerator was broken and after replace still broken..im ordering from online but they give different type of rooms..and the room was leaking with water from ceiling..

Helpful?
Thank Donny H
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. We have... More 

Jakarta
1 review
Reviewed 4 weeks ago

I had 2 nights stay here for business trip and that was such a very enjoyable stay, the facilities was second to none, gym, swimming pool, jacuzzi, sauna all perfectly make me relax after work, and the bfast menu is great as well, variance menu, looks so yummy! And plus, the location is fit for all new visitor in medan... More 

Review collected in partnership with this hotel

Helpful?
Thank seruniuni
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to hear that you enjoyed our hotel and that you were very pleased with all the... More 

Level Contributor
4 reviews
Reviewed 4 weeks ago via mobile

Centrally located, well appointed room, the restaurant has good food, the staff are friendly. In the Camden Mall below the hotel there is good food and shopping including a supermarket. We'll stay there again. Craig

Helpful?
Thank Craig T
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in one of the biggest cities in Indonesia and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with... More 

Bandung, Indonesia
1 review
Reviewed 4 weeks ago

GSB is nice and clean, I would recommend to any one. Service is great and the staff are very help full and front desk staff very professional My only problem was the WiFi inst really great Oh, parking on the basement the exit gate very confusing.

Review collected in partnership with this hotel

Helpful?
Thank Andi s
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in one of the biggest cities in Indonesia and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with... More 

Visayas
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 weeks ago

The best part about the bedroom is definitely the bathroom; black marble, big bath and shower cubicle too. There was a good view across the city from my 17th floor room at the end of the corridor. Walls were a little thin, I could hear sounds clearly from the next room. The room was a little dark for my liking,... More 

Helpful?
Thank KendalVisayas
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. We have... More 

Kuala Lumpur, Malaysia
1 review
Reviewed 4 weeks ago

Highly recommended..the staff really helpful and very friendly..the atmosphere was awesome!!the room very nice..good job grand swiss belhotel medan..the food very tasty and delicious..swimming pool and gym was comfortable..very pleased with my stayed there..

Review collected in partnership with this hotel

Helpful?
Thank izhammustafa
GSBM, General Manager at Grand Swiss-Belhotel Medan, responded to this review

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in one of the biggest cities in Indonesia and for taking the time to post your comment on TripAdvisor. We are very pleased to read that you had an enjoyable stay with... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Breakfast
  • Breakfast Available
Official Description (provided by the hotel)
Grand Swiss-Belhotel Medan is the first multi-facility complex of our kind to grace Medan, the capital city of North Sumatra. As the first 5 star international business hotel here, we are conveniently located right next to the Cambridge Condominiums and Shopping Mall.We offer 242 rooms and suites that feature a sleek and modern design, and are outfitted with a marvelous range of amenities to make sure that your stay with us in Medan is the most comfortable it can possibly be. ... more   less 

Additional Information about Grand Swiss-Belhotel Medan

Address: Jl. S. Parman 217, Medan 20112, Indonesia
Region: Indonesia > Sumatra > North Sumatra > Medan
Price Range: $78 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Swiss-Belhotel Medan 4.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Grand Swiss-Belhotel Medan Hotel Medan
Hotel Style:
#3 Spa Hotel in Medan
#3 Family Hotel in Medan
#3 Business Hotel in Medan
#4 Luxury Hotel in Medan
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Questions & Answers

Here's what travellers have asked, with answers from Grand Swiss-Belhotel Medan staff and other travellers.
3 questions
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Questions? Get answers from Grand Swiss-Belhotel Medan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Internet connection was not reliable that's the only caveat otherwise the hotel is clean and great service ”
 of 5 bubbles 378andis, 2 Nov 2016 | Read review
“get a room ending 20 for a view.”
 of 5 bubbles KendalVisayas, 31 Oct 2016 | Read review
“Junior Suite”
 of 5 bubbles yuliefeizal, 22 Oct 2016 | Read review
“check for promo rates online”
 of 5 bubbles SandySanti, 17 Oct 2016 | Read review
“Please choose or book for non-smoking area, the room much better than smoking are.”
 of 5 bubbles Aishah76, 18 Sep 2016 | Read review
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