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Grand Swiss-Belhotel Medan

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Traveller (338)
Room & Suite (124)
Dining (71)
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Overview
  • Excellent35%
  • Very good45%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“cambridge mall”(61 reviews)
“small mall”(6 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Reviews (823)
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83
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206
254
83
37
20
Show reviews that mention
All reviewscambridge mallrooftop restaurantsmall mallbusiness tripbika ambonswimming poolstrategic locationhotel is locatedvisit medanbuffet breakfastnice staystreet fooddeluxe roomnice roomrecommended hotelhotel managementcity view
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1 - 5 of 600 reviews
Reviewed yesterday

Grand-Swiss-Belhotel is definitely excellent choice to stay in Medan. The ambience of facilities and furniture are attentively convenient, the choices of breakfast and room-service is worth the price (modern serving of traditional food delicacy is well-maintained). Last but not least, the location is worth-visit for...More

Thank coffeholic_lie
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded yesterday

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to...More

Reviewed 3 days ago via mobile

Great and very hospitable welcoming staff. Airport pickup well arranged. Great breakfast too. Facilities are a bit less then expected. E.g. rain shower in the room was not operational. They promised to fix it though and we just stayed a night. Check out the rooftop...More

Thank Alexander B
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded yesterday

Dear Mr. Alexander B, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are very...More

Reviewed 2 weeks ago

I love this hotel! The welcoming was well planned with good reception plus nice drink, including fast checked in and a very helpful manager that made a great impression about staying in this hotel for the very first time. The choices of breakfast are wide...More

Thank AnthonySteven
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 2 weeks ago

Dear Mr. Anthony Steven, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted...More

Reviewed 2 weeks ago

We stayed here one night before our flight back the next day. Room was spacious, comfortable and clean. Wifi worked well. Wide breakfast buffet spread. Convenient that there is a mall with a well stocked Brastagi supermarket attached to it. Walking distance to many eateries...More

Thank Strabo
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 2 weeks ago

Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to...More

Reviewed May 9, 2018

When i wanted to leave out, I went to basement which my car parked. I saw 2 guys from maintenance team stepped on my roof car without my permission . I really upset so the team leader apologized and calmed me. I appreciated the apologize...More

Review collected in partnership with this hotel
Thank Abdiginting
Response from GSBM, General Manager at Grand Swiss-Belhotel MedanResponded 4 weeks ago

Dear Mr. Abdi Ginting, Thank you for posting your review on TripAdvisor with regards to your stay with us at Grand Swiss-Belhotel Medan. It saddens us that during your recent visit you experience such inconvenience, which happened unusually in regards with our standard service. Herewith,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$50 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Medan
#3 Business Hotel in Medan
#4 Luxury Hotel in Medan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$50 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Medan
#3 Business Hotel in Medan
#4 Luxury Hotel in Medan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (338)
Room & Suite (124)
Dining (71)
Pool & Beach (17)
Business Centre & Event Rooms (7)
Questions & Answers
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Aik Jin H
March 26, 2017|
AnswerShow all 3 answers
Response from Christie R | Reviewed this property |
Not sure who Grace is but the service here is Excellent. Friendly staff and helpful staff. Check in can be slow at times. The fridge rarely works but she asked for a new one they've replaced :) I'd definitely go back.
0
Votes
Ayla M
May 29, 2016|
AnswerShow all 6 answers
Response from Hendry E | Reviewed this property |
i suggest take train to airport .....on the way to airport always jam in busy hour and the train very comfortable and affordable
0
Votes
tarasera
February 7, 2015|
AnswerShow all 4 answers
Response from Group Social Me... M | Property representative |
The Connecting is only for the Superrior Room Type, thank you
0
Votes
Google Translation
Room Tips
"No tips coz it is nice"
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"Good nice clean room"
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"restaurant tip: Asking whether guests like a cofee or tea should not be so difficult"
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"#2310, TV was little bit small but the bathroom is EPIC. Would like to come back anytime soon. (I checked in..."
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