We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-08-06 2017-08-07
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hermes Palace Hotel Medan - Managed By BENCOOLEN

    Jl. Pemuda no. 22, Medan 20151, Indonesia
    Save
    Best prices for your stay
    2017-08-06 2017-08-07
    Savings alert: 19% below average rate

    The price you found is 19% lower than this hotel's average rate of US$36/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$37
    US$29
    SAVE US$8
    US$37
    US$37
    Traveller (67)
    Room & Suite (27)
    Dining (8)
    JW Marriott Hotel Medan
    969 reviews
    #1 of 72 hotels in Medan
     
    Four Points by Sheraton Medan
    304 reviews
    #8 of 72 hotels in Medan
     
    Swiss-Belinn Medan
    488 reviews
    #11 of 72 hotels in Medan
     
    Grand Mercure Maha Cipta Medan Angkasa
    285 reviews
    #7 of 72 hotels in Medan
     
    Overview
    • Excellent17%
    • Very good36%
    • Average39%
    • Poor4%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Rooftop Terrace
    3.5 Star Hotel
    All hotel details
    JW Marriott Hotel Medan
    969 reviews
    #1 of 72 hotels in Medan
     
    Four Points by Sheraton Medan
    304 reviews
    #8 of 72 hotels in Medan
     
    Swiss-Belinn Medan
    488 reviews
    #11 of 72 hotels in Medan
     
    Grand Mercure Maha Cipta Medan Angkasa
    285 reviews
    #7 of 72 hotels in Medan
     
    {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget"}}
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$29.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Medan hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "9cfef909158a46b685599a5dfb8c413f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":3176364,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[47714623],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":31,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"9cfef909158a46b685599a5dfb8c413f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":37,"lowestMetaPrice":29,"additionalPartner":false,"highestMetaPriceDisplay":37,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":37,"lowestMetaPrice":29,"highestMetaPriceDisplay":37,"hotelName":"Hermes Palace Hotel Medan - Managed By BENCOOLEN","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjljZmVmOTA5MTU4YTQ2YjY4NTU5OWE1ZGZiOGM0MTNmIiwiQUlLIjoiYjMwMWY3ZDA3ODI1NDFkMWFmMmU4NTVjYmI2ZTBhYWEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$29", "hasDates": true, "hacComplete": false, "contentIdMappings": {"109277427":"HotelsCom2IB","49040252":"Expedia","78964247":"OrbitzEWS","65761512":"Hotwire","79900646":"AgodaIB","47714623":"BookingCom","63733476":"TravelocityEWS","79536548":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"template":"ibex_room_grid_hsx__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"template":"ibex_room_grid_row_hsx__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (152)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 81 reviews

    Reviewed 1 week ago via mobile

    The staff are very friendly and helpful, however the hotel itself is not being maintained to a four star level. There is an awful smell of sewage as you enter the hotel and the rooftop dining area looks very tired. If you are staying in...More

    Thank catlovernumber20189
    Reviewed 1 week ago via mobile

    Nothing worked! Wifi in/out. We waited more than 1 hour and 20 min for our food and we was the only one in the restaurant. Coffe station was the same - normaly 45 min. The staff was extremly rude and show their anger when refused...More

    Thank Peter H. J
    Reviewed 24 May 2017 via mobile

    It is located in the centre of Medan City. It is located nearby the famous tabona restaurant and chicken noodle Kumango. The hotel service and the staff are nice. They also serve variant food for breakfast buffet. The superior room is not too large but...More

    Thank mamanafla
    Reviewed 21 March 2017

    I just spent a night there because I wanted to get closer to the city center rather than the outskirts of the city. The central location is definitely the one and only strenght of the Hermes Palace (and yes the breakfast area has a nice...More

    Thank Nebulette_06
    Response from Hermes Palace H... M, General Manager at Hermes Palace Hotel Medan - Managed By BENCOOLENResponded 30 March 2017

    Dear Nebu_06 Warm Greeting from Hermes Palace Hotel Medan. Thank you for your review. We are pleased to hear about you comment, its very valuable for us. we will improve to make our customers happy and satisfaction stay in Hermes Palace Hotel. Once again, thank...More

    Reviewed 9 March 2017

    Stayed in this hotel for couple times and just recently 3 consecutive nights. Hotel was clean and staff was friendly. The food was good and the price was cheaper as i booked directly through its website and got free room upgrade and free laundry. Close...More

    Thank Era M
    Response from Hermes Palace H... M, General Manager at Hermes Palace Hotel Medan - Managed By BENCOOLENResponded 20 March 2017

    Dear Era M, Warm Greeting from Us in Medan. thank you very much for your enjoyable stay in Hermes Palace Hotel Medan, and taking time to share your comments with us. we will maintain and improve all our facilities, product and services as well and...More

    JW Marriott Hotel Medan
    969 reviews
    #1 of 72 hotels in Medan
     
    Four Points by Sheraton Medan
    304 reviews
    #8 of 72 hotels in Medan
     
    Swiss-Belinn Medan
    488 reviews
    #11 of 72 hotels in Medan
     
    Grand Mercure Maha Cipta Medan Angkasa
    285 reviews
    #7 of 72 hotels in Medan
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Room Service
    • Airport Transportation
    • Concierge
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$35 - US$55 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Smoking rooms available
    • Number of rooms
    • 106
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Cancelon, HotelQuickly and HRS so you can book your Hermes Palace Hotel Medan - Managed By BENCOOLEN reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Sumatra >
    • North Sumatra >
    • Medan
    Add Photo Photos
    Traveller (67)
    Room & Suite (27)
    Dining (8)
    Hotel & Grounds (46)
    Bathroom (8)
    Business Centre & Event Rooms (2)
    Nearby
    Taman Simalem Resort
    217 reviews
    .83 km away
     
    Swiss-Belinn Medan
    488 reviews
    .39 km away
     
    Hotel Kesawan
    47 reviews
    .42 km away
     
    Hotel Citi International Palang Merah
    18 reviews
    .72 km away
     
    Nearby Restaurants
    Tip Top Restaurant
    574 reviews
    .46 km away
    Wajir Seafood
    107 reviews
    .22 km away
    Rumah Makan Tabona
    74 reviews
    .07 km away
    Soto Udang Kesawan
    44 reviews
    .26 km away
    Nearby Attractions
    Tjong A Fie's Mansion
    416 reviews
    .40 km away
    Medan Grand Mosque
    375 reviews
    .98 km away
    Maimun Palace
    539 reviews
    .82 km away
    Center Point Mall
    87 reviews
    1.04 km away
    Questions & Answers
    Get quick answers from Hermes Palace Hotel Medan - Managed By BENCOOLEN staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
    Posting guidelines
    Submit
    Room Tips
    "View ke arah jalan akan membuat kejelasan dalam melihat kota medan"
    Read review
    "Junior suite, room with bath up"
    Read review
    "High floor, city view"
    Read review
    "Choose the "With windows" room"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing