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Stop 3 of the #windy500 mystery tour.
On entering the hotel it looks stunning, a huge, clean lobby area and very friendly, polite staff. This area was also used for entertainment in the evenings, piano music etc. However the bar is quite pricey and as...More
Stayed for 2 nights. when I arrived I was first greeted by the security, when I entered the hotel the lobby was huge and spacious. The hotel staff are friendly, the room is huge, the breakfast was fantastic.
In the room facing the city is...More
I stayed here with my family of 3 from 9-12 Nov 2017. This was also our first trip to Medan.
Upon arrival, I was pleasantly surprised with a birthday cake at the reception.
They knew that I had just turned a year older.
Stayed at this hotel for 5days in early november.
The room is a bit old, with some yellow flecks in the bathroom floor. Same goes with the bed. The first night i checked in,i found the there are small dirty spots on the blanket. I...More
Thank Nina R
Response from GrandMercureMedan, General Manager at Grand Mercure Maha Cipta Medan AngkasaResponded 6 days ago
Dear Nina R,
Warmest greetings from Grand Mercure Medan Angkasa.
First of all, I would like to apologize for the inconvenience that you have experience.
I was alarmed to read of your encounter and would like to assure this is an anomaly and certainly not...More
Teddy manager friendly and helpful. Room old style, solid, quiet. Spa masseuse Wiedi (?) excellent - took all the stress out of this trip. Would have appreciated clean batik sheets instead of the towels she brought, but oh well.
Really relaxing stay. Nice pool, restful...More
Thank Rosemarie D
Response from GrandMercureMedan, General Manager at Grand Mercure Maha Cipta Medan AngkasaResponded 1 week ago
Dear Rosemarie D,
Thank you for choosing sharing your review.
I am delighted to know that you had an excellent stay.
We appreciate your acknowledgement for our colleagues, especially for our Duty Manager and Therapist.
They will be proud to read your kind words.
US$40 - US$1,498 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#4 Spa Hotel in Medan
#6 Luxury Hotel in Medan
#6 Best Value Hotel in Medan
Non-Smoking Rooms ,
Number of rooms
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Response from Mr_Nirwan | Reviewed this property |
I suggest you to reserve room 921 (better suite), 927 (honeymoon suite with jacuzzi) and room 1105 (great suite completely with sink, bed room, living room, bathtub and etc, that's my favourite suite room. I've been stay 10... More
I suggest you to reserve room 921 (better suite), 927 (honeymoon suite with jacuzzi) and room 1105 (great suite completely with sink, bed room, living room, bathtub and etc, that's my favourite suite room. I've been stay 10 night at that room feel cozy with warmly gentle services from professional staff. Thanks to M. Gani, Windy, Yolanda, Indiani (Front office/Reception Staff/Executive Lounge), Tony (House Keeping), and many staff that's i cant remember they're names to help me anything i needed was i stay in this nicely hotel, I feel lovely warm about they're services excellent to me from the first i'm checkin at room 921 then changes to room 1105 until checkout.