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Front desk never check system and told me that my booking is not include breakfast, no welcome drinks for silver member, room looks old and run down. Many things need to improve. Breakfast ok but not great.
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Not really a 5 star hotel in terms of services and facilities. They might got the rating based on their location otherwise it'll be just a 3-4 star hotel.
Try to stay in their refurbished rooms. Room size is big, but hotel amenities needs an...More
It takes up to 1 hour only for check in, fortunately that one staff offered me a welcome drink.My room was 1027 which was very spacious with the city view on the 10th floor but the curtains are full of dust and there's a lipstick...More
This hotel (Grand Angkasa) was one of the best years ago. I usually stay at the Marriott or Aston or Santika in Medan, but was curious if Accor has improved the management of this hotel. Up on check in, my Le Club number was not...More
I had visited earlier this hotel long time back in the 97's, and come back here with outstanding transformation. Staying almost 5 days, in the premiere room with the new refreshed room interior...modern design and so Mercure. The staff are nice, and very helpful. Nice...More
Response from GrandMercureMedan, General Manager at Grand Mercure Maha Cipta Medan AngkasaResponded 3 weeks ago
Warmest greeting from Grand Mercure Maha Cipta Medan. First of all, thank you for sharing your experience with our Hotel. Your compliment of the hotel is truly appreciated. We look forward to welcoming you back in the future.
Yoesi Bagus Taruna
US$50 - US$58 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#4 Spa Hotel in Medan
#6 Luxury Hotel in Medan
#7 Best Value Hotel in Medan
Non-Smoking Rooms ,
Number of rooms
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Response from Mr_Nirwan | Reviewed this property |
I suggest you to reserve room 921 (better suite), 927 (honeymoon suite with jacuzzi) and room 1105 (great suite completely with sink, bed room, living room, bathtub and etc, that's my favourite suite room. I've been stay 10... More
I suggest you to reserve room 921 (better suite), 927 (honeymoon suite with jacuzzi) and room 1105 (great suite completely with sink, bed room, living room, bathtub and etc, that's my favourite suite room. I've been stay 10 night at that room feel cozy with warmly gentle services from professional staff. Thanks to M. Gani, Windy, Yolanda, Indiani (Front office/Reception Staff/Executive Lounge), Tony (House Keeping), and many staff that's i cant remember they're names to help me anything i needed was i stay in this nicely hotel, I feel lovely warm about they're services excellent to me from the first i'm checkin at room 921 then changes to room 1105 until checkout.