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Hotel Santika Mataram

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Hotel Santika Mataram
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217 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Jakarta, Indonesia
Reviewed 1 week ago

I had stay on August for a business trip. Santika was quite good hotels, best location in the middle of Mataram city, just across of alun-alun. The staff were friendly, and my room was spacious, clean and well maintenance, but too far from escalator. The food for breakfast were excellent.

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Thank MasMarjana
Jakarta, Indonesia
Reviewed 2 weeks ago

the amenities were decent, my room was clean. the building was just across of alun-alun so at night it was quite a sight and you could take a walk there. I love the welcome drink tho I was unsure of what it was tho. The food were excellent.

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Helpful?
Thank shalihahamalia
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Ms. shalihahamalia, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are happy to hear that...

Bali, Indonesia
Reviewed 3 weeks ago

Santika Hotel is nice hotel, the staff are friendly, and the swimming pool, though a bit small, isn't bad at all. It's quite a new hotel in the city. The location is wonderfull, it's right in the middle of the city, Mataram

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Thank shirley a
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Ms. Shirley A, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are much looking forward...

Jakarta
Reviewed 24 September 2016 via mobile

Hotel wifi does not work. At all. After trying to get help three times they finally said "maybe tomorrow". Staff said they had English Premier League. Not true! Note the hotel is dry too...no beer wine available.

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Helpful?
Thank Dave T
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Mr. Dave T, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. Thank you for your positive comment. We do apologize for the connection of Wi-Fi not working at all. We did internal correction about it and...

Reviewed 12 September 2016 via mobile

I didnt stay here but I organised a business meeting and signing ceremony here at the meeting rooms followed by a luncheon. Food quality and service is good. A tat expensive by Indonesia prices but it was good for business purpose. Will definitely consider using it again but only for business. For my own holiday, I would prefer somewhere closer...

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Helpful?
Thank Travellingeverymonth
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Valued Guest, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are much looking forward to...

Jakarta, Indonesia
Reviewed 6 September 2016

This week, me and my co-worker are on a business trip to Mataram Cit. Before that... we have no idea, where we are going to stay for the night. I started google it and it recommend me Santika. When I see the map, I think the location is pretty good located in the middle of city center and government's office....

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Thank zulida
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Zulida, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. Thank you for giving the positive comment...

Reviewed 23 August 2016 via mobile

I had stay in august with my family, especially thank you for driver komang, he was treated us very well. We have booked 2 rooms also, clean and well maintenance for room and excellent service and food for breakfast. Highly recommended if you want to stay in mataram! Thank you for all team Santika Mataram.

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Thank idabagus d
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Bapak Ida Bagus D, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. Thank you for the...

Jakarta, Indonesia
Reviewed 12 August 2016

The Hotel Santika is centrally located, with clean, comfortable rooms, very good service and good breakfast buffet. For those interested in seeing the sites in and around Mataram City or here on business, this is likely among your best hotel options. One concern about Mataram in general is the rather prohibitive approach it has taken with alcoholic consumption, as it...

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Thank TJATravel
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear TJATravel, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. We are much looking forward to welcome...

Jakarta, Indonesia
Reviewed 9 August 2016

Stay one night at this hotel. Overall was good - strategic location (at city center), nice room and good breakfast tho. Don't like the pool position - in the middle of the hotel - there's no fence between pool and restaurant. No privacy while you swimming. Need to improve the speed of Wifi - quite difficult to access the internet...

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Helpful?
Thank kezhia_ch
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Ms. Kezhia_ch, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. Thank you for your positive comment...

Jakarta
Reviewed 4 August 2016 via mobile

It was great having stayed for 2 daya here right after summit Rinjani, I could relax all my body, enjoying the food and facilities as well as roaming around at alun alun (well you can see almost all people at alun alun are catching pokemon) he he he but it was fun tho. Good room, bathroom, interior, food as well...

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Thank Delfi A
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this review

Greetings from Hotel Santika Mataram-Lombok, Dear Mr./s. Delfi A, Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us. Thank you for your positive...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Hotel Santika Mataram is strategically located in the most prestigious central city, where the government offices and business buildings are there. Just 5 minutes to Mataram Mall shopping complex, other shopping area and the new icon of the city called Islamic Center building. The beautiful Sengigi Beach is just 15 minutes drive away. At Santika Hotels & Resorts we combine local traditions with a natural touch to bring our guests the very best in Indonesian hospitality. At Santika, you can always be sure of a warm welcome. ... more   less 

Additional Information about Hotel Santika Mataram

Address: Jln. Pejanggik No. 32, Mataram, Lombok 83231, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Mataram
Price Range: $53 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Santika Mataram 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hotel Santika Mataram Lombok
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Questions & Answers

Questions? Get answers from Hotel Santika Mataram staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose for deluxe at the top floor, the view is amazing”
 of 5 bubbles zulida, 6 Sep 2016 | Read review
“choose the front room, in early number such as 101-120 in first floor, so that won't be so far from the elevator.”
 of 5 bubbles sabina812, 10 Mar 2016 | Read review
“start from standart already good one”
 of 5 bubbles missmelani, 10 Jan 2016 | Read review
“Request for room with pool view.”
  • Shower room
  • Room
  • Bedroom
 of 5 bubbles RizkiP, 17 Dec 2015 | Read review
“Book early, ask for room with great view to the city's scape”
 of 5 bubbles 185akbard, 21 Oct 2015 | Read review
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