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Hilton Garden Inn Albany Airport

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#7 of 50 Hotels in Albany
Certificate of Excellence
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Hilton Garden Inn Albany Airport
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759 Reviews from our TripAdvisor Community

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Reviewed 3 days ago NEW

We stayed here after attending a show at the Palace Theater. We were about 15 minutes from the theater and the downtown area. It was a good price for the area, and close to things to do. Everything was clean, and the staff was helpful.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 10colleent
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings 10colleent! Thank you for your recent stay and review! We are so pleased that you enjoyed your stay, our hotel and amenities. We look forward to your next visit. Dee~!

Rochester, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 6 days ago

As always, this hotel is wonderful. the staff at the front desk and at the Restaurant and bar were fabulous. All were very friendly and helpful. Even house keeping when I ask for a couple extra K-cups it was no problem for them to take the time and help me out. Very enjoyable stay and love the hot tub.

Review collected in partnership with Hilton Garden Inn
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1Thank Jerry J
About Hotel's Favourite Review
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings Jerry J! Thank you for your recent stay and review. We are so happy that you enjoyed your visit and stay with us. We are also appreciative of your loyalty of our hotel and compliments of our awesome team members. We look forward to your next visit with us. Thank you! Dee!~

Latham, United States
Reviewed 6 days ago NEW

Thanks to Hilton Garden in for providing us with a clean place to stay for our employees during the most recent storm in the Northeast. You provided us with quality service and accommodations. Customer attention was very much appreciated. The shuttle to work was waiting when we were ready the following morning. The room was just beautiful!

Review collected in partnership with Hilton Garden Inn
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1Thank joycef293
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings Joycef293! Thank you for your recent stay and review. We are so pleased that we were able to accommodate your needs during this storm. Our goal is to provide genuine service to our guests and I am happy that we hit the mark. We hope to welcome you back on a non snow emergency visit! Dee!~

Ithaca, United States
Reviewed 1 week ago NEW

Clean, bright hotel, good food and drink, across the road from the airport. Very comfy beds, friendly staff, and there's a paved running path that goes right by the hotel. Fitness center is small but serviceable- two treadmills, an elliptical, and weights. Small but clean pool and hot tub.

Review collected in partnership with Hilton Garden Inn
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Thank 190margueritew
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings 190margueritew! Thank you for your stay and review. We are thrilled that you enjoyed our hotel, team members and amenities as well as the location. We hope to welcome you back in the near future! Dee!~

West Springfield, Massachusetts
Reviewed 1 week ago

The hotel was great to stay at but the employees at check in and at the bar made many mistakes, including charging us in full for a room when we used a Hilton Gift Card, and putting unwarranted charges on our bar bill, which caused us time and energy to fix.

Review collected in partnership with Hilton Garden Inn
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Thank STTORRES
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings STTORRES! Thank you for your recent stay. I appreciate the recognition of our hotel as a great stay. I apologize for the billing issues you experienced and I am reviewing this with our team. Our goal is to satisfy the needs of all our guests and for falling short I sincerely hope you give us another opportunity to do...

Sherrill, NY, United States
Reviewed 2 weeks ago

I had to come in late in the evening and check in, get something to eat, and get a few hours of sleep before heading out at the airport the next morning. The hotel is literally across the street from the airport which is convenient. The staff was great and helped me get a room quickly and even escorted me...

Review collected in partnership with Hilton Garden Inn
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Thank myront437
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings myront437! Thank you for your recent stay and review! We are so happy that we were able to accommodate your room needs. We are conveniently located across from Albany International Airport and host many travelers that need to be near the airport for early flights. We hope to welcome you back soon! Dee!~

Reviewed 2 weeks ago

Hotel was very impressive when entering the Lobby, they had a nice water jug set up with fresh fruit in it, and homemade cookies, very helpful staff, rooms very clean, and location was great restaurants close by and stores

Review collected in partnership with Hilton Garden Inn
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Thank 783maryannm
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings 783maryannm! Thank you for your recent stay and review. We are so pleased that you enjoyed our hotel, team members and amenities. Our proximity to local eateries and great shopping is a huge hit with our guests. We wish you happy and safe travels! Dee!~

East Rochester, New York
Reviewed 3 weeks ago

Good 1.Hotel is in a great location 2. Interior is tastefully done. 3. Service at restaurant and hotel staff are great. 4. Rate is acceptable 5. Room is huge 6. Room staff were excellent. 7. I asked for Kuerig Tea and the room staff noted it for my 3 days of stay. That's great service. 8. Parking is great. Bad...

Review collected in partnership with Hilton Garden Inn
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Thank Edstarpitt
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings Edstarpitt! Thank you for your recent stay and for your detailed review. We are so pleased that you enjoyed our amenities, accommodations and awesome team members. We are just wrapping up our room renovation project and so far its a hit with our guests. I apologize for the tub issue, thank you for bringing it to my attention. We...

Bennington
Reviewed 4 weeks ago

Clean, hospitable, convenient. No complaints. Pool/sauna/fitness area clean. Did not use bar/restaurant. Less than 5 minute trip to airport, and the shuttle was quick and clean. Used the park and fly option.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Allison N
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings Allison N! Thank you for your recent stay and review! We are so pleased that you enjoyed our hotel and amenities. On your next visit you have to try our dinner menu, we've added some tasty options that you are sure to enjoy. We look forward to your next visit. Dee!~

Minneapolis, United States
Reviewed 4 weeks ago

Fast check in, nice attractive lobby. Quality breakfast service with decent range of options. Adequate fitness center. Had no issues during my stay. Hotel was fairly nice overall. Staff was very courteous and helpful.

Review collected in partnership with Hilton Garden Inn
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Thank justinrobertc
Dee E, General Manager at Hilton Garden Inn Albany Airport, responded to this review

Greetings justinrobertc! Thank you for your recent stay and review. So happy that you enjoyed our hotel and amenities along with our awesome team. We look forward to your next visit. Dee!~

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come experience the exceptional service of the redesigned Hilton Garden Inn® Albany Airport. Our first class New York hotel is surrounded by the Adirondack Mountains and is just a half mile from the Albany International Airport. We offer our valued guests complimentary airport shuttle service and onsite parking. Whether you’re here for business, a wedding or a leisurely New York getaway, you’ll appreciate our ideal Albany location near area universities and New York youth sports venues. Guests staying at the Hilton Garden Inn Albany Airport Hotel also enjoy easy access to downtown Albany, the National Baseball Hall of Fame, Saratoga Race Course and Times Union Center.Our Albany airport hotel offers refreshed accommodations, warm hospitality and thoughtful amenities. The modern concept at our beautifully remodeled hotel includes private seating areas equipped with LCD TV's, an outdoor patio featuring a fire pit, a chic new restaurant with a one of a kind menu and a trendy lobby perfect for gathering with colleagues, friends and family. The Albany, New York Hilton Garden Inn creates an atmosphere perfect for business and leisure travelers alike. ... more   less 

Additional Information about Hilton Garden Inn Albany Airport

Address: 800 Albany Shaker Rd, Albany, NY 12211-1054
Region: United States > New York > Albany
Price Range: $139 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albany Airport 3*
Number of rooms: 155
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct and Hotels.com so you can book your Hilton Garden Inn Albany Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Albany Airport Hotel Albany
Hilton Albany
Albany Hilton
Hotel Style:
#3 Romantic Hotel in Albany
#5 Family Hotel in Albany
#6 Business Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Albany Airport staff and other travellers.
8 questions
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Questions? Get answers from Hilton Garden Inn Albany Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to avoid room 120 as it is near a generator or some motor; there is a constant humming noise, not loud but you do hear it.”
 of 5 bubbles 114irac, 7 Nov 2016 | Read review
“Good luck! I tried the Hilton way and it didn't work.”
 of 5 bubbles WillMyWifeGetSick, 26 Sep 2016 | Read review
“we had a room in the back and it was fine - quiet”
 of 5 bubbles P3624DPdavidm, 21 Sep 2016 | Read review
“Go early, they book up fast!”
 of 5 bubbles mariagJ2339OI, 9 Aug 2016 | Read review
“I would avoid a room on the first floor. I'm not sure what the noise was, but I kept hearing a thump, thump, thump noise all night.”
 of 5 bubbles 46hazel, 7 May 2016 | Read review
5 of 5