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CrestHill Suites Albany

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CrestHill Suites Albany
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431 Reviews from our TripAdvisor Community

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Showing 420: English reviews
Buffalo NY
Reviewed 1 week ago

First time visitor last week (Thursday -Saturday 2/2-4), with a college basketball team! Booked 11 rooms and the room that me and 2 others were in was a 2 bedroom suite. 1 bedroom came with 2 queens, tv and full bathroom. The other bedroom was a king bed, tv and full bathroom. The common area had a sofa, full kitchen,...

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Helpful?
Thank AOEJR
Norway, Maine
Reviewed 4 weeks ago

A good experience overall. Pleased with the room and front desk service. The breakfast leaves a bit to be desired. Everything was tepid: milk for cereal, water for oatmeal, gravy for biscuits. Wish there were restaurants closer.

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Helpful?
Thank Traveler04268
West Bromwich, United Kingdom
Reviewed 14 January 2017

Although I only stopped 2 nights this hotel is clean, comfortable and the front desk staff are very helpful and friendly. There is a pool and the hotel offers a complimentary breakfast - if some what basic.

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Helpful?
Thank Malcolm K
York, Maine
Reviewed 14 January 2017

What a pleasure this suite had plenty of room! A Kitchen well stocked ....two full bedrooms with extremely comfortable beds one king and two full beds ..three tvs..could easily see a small family staying here. It is very clean and very comfortable! Right off the highway but quiet. It seems like this could be a nice retreat for a business...

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Helpful?
Thank BethMurphy2014
Fairfax, Virginia
Reviewed 5 December 2016

Stayed at CrestHill Suites Dec. 3-5, 2016, for a family funeral service in Delmar, and compared to the last time we stayed here about three years ago, this place has really gone downhill! We made a pledge to ourselves to never return especially with three or four other better options right nearby. Here are the problems we encountered: Two of...

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Helpful?
Thank bswietlik
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Thank you for your feedback for your recent stay with us. I am sorry to hear that you were unhappy with your stay. It is our goal to exceed the expectation for our guests. We have taken measures to improve out breakfast and rotate different selections. I am working with our staff to prevent the issues from happening in the...

Manlius, New York
Reviewed 5 November 2016 via mobile

The people at the front desk were very accommodating and friendly. They have a happy hour at the hotel with wine, beer, and food during the evening. The breakfast starts early but it takes them a long time to set up everything so it really starts an hour after they say it begins. Quiet rooms and they were clean.

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Helpful?
Thank ECW11077
Boston, Massachusetts
Reviewed 2 November 2016

Great property! Lovely suite with full kitchen, living room, separate bedroom and bathroom, with all the amenities, at an extraordinarily reasonable price. If that isn't enough, there is free breakfast, with lots of variety. Laundry facilities available if you are staying for a few days. Nice business center to check your e-mail away from home and the office. The property...

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Helpful?
Thank Susan Q
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Susan, We are glad to hear that you enjoyed your stay at CrestHill Suites. We try our best to provide excellent service and make your stay as pleasant as possible. You should be pleased to know that we have added few more items to our breakfast to improve it even more. Thank you for taking you time to give...

New York City, New York
Reviewed 30 October 2016

I stayed at this property from October 27th for three nights to visit an old college roommate from SUNY Albany. Being a hotelier myself working in the front desk division and subbing in for reservation once in a while I did have specific approach on finding a cheaper hotel, since I was on rather tight budget. Then I came across...

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Thank makoshikousuke
Kingsland, Georgia
Reviewed 26 October 2016

I checked in on October 24 2016. This hotel had a very strong curry smell and upon entering the room smelled of curry and mold. I went back downstairs and asked for another room. The second room smelled of mold and light curry. The room didn't look clean either. I opted to get a room next door at the Marriott....

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1Thank kbeck00
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Kbeck00, We sincerely apologize for the inconvenience you had during your visit at CrestHill Suites. Since the hotel rooms are fully equipped with a kitchen, our guests tend to cook in their rooms which is why it may smell in the hallways. Its a unfortunate circumstance that there was a strong smell during you visit. We try hard to...

Pleasantville, New York
Reviewed 5 October 2016 via mobile

We were looking for an aparto-hotel with a kitchenette and fitness room. Our suite was fine, although smelled like dirty rags when we entered. On the second day it had aired out. The amenities are very low budget, as are the linens and kitchen stock. The coffee, both in the room and at the breakfast, is absolutely horrendous; bring your...

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Helpful?
Thank Andrea939

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about CrestHill Suites Albany

Address: 1415 Washington Avenue, Albany, NY 12206
Region: United States > New York > Albany
Price Range: $126 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CrestHill Suites Albany 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Cresthill Suites Albany Hotel Albany
Cresthill Hotel Albany
Albany Cresthill Hotel
Hotel Style:
#11 Romantic Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from CrestHill Suites Albany staff and other travellers.
6 questions
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2 months ago
Hudson River Valley, New York
over a year ago
Hamilton, Canada
over a year ago

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Questions? Get answers from CrestHill Suites Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To get a good room, go to a different hotel!!”
 of 5 bubbles bswietlik, 5 Dec 2016 | Read review
“The hotel is all suites; you can't go wrong with any room.”
 of 5 bubbles 518susanq, 2 Nov 2016 | Read review
“Go to Expedia or HotelsTonight and ask them to match the rate.”
 of 5 bubbles makoshikousuke, 30 Oct 2016 | Read review
“ll the rooms here are full suites with kitchens”
 of 5 bubbles gregorylR998OF, 5 Sep 2016 | Read review
“washington ave side is quieter”
 of 5 bubbles jintsrool, 23 Aug 2016 | Read review
5 of 5