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Residence Inn Albany Washington Avenue

283 reviews
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Traveller (51)
Room & Suite (19)
Dining (2)
Overview
  • Excellent70%
  • Very good22%
  • Average4%
  • Poor2%
  • Terrible2%
Travellers talk about
“dead end street”(4 reviews)
“front desk”(37 reviews)
“king studio”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Residence Inn Albany Washington Avenue
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Reviews (283)Write a Review
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All reviewsdead end streetfront deskking studiofull kitchensmall apartmentlarge mallfire pitcrossgates mallrooms were spotlessweek staybasketball courtmarriott propertiesbreakfast serviceseparate bedroomkitchen staffny areatwo room suite
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1 - 5 of 280 reviews
Reviewed 1 week ago

We stayed here with a wedding party and guests for one night. The wedding was down the street and we decided to book a room with some of the guests. This was beyond our expectations. The suites were clean, equipped with a kitchen, living area,...More

Thank Jan M
Response from Tharaldson, Guest Relations Manager at Residence Inn Albany Washington AvenueResponded 4 days ago

We are delighted to hear you loved your recent stay! Thank you for your great review and recommendation. We look forward to seeing you again when you are in the Albany area. Have a Great Day! Amy Trostle

Reviewed 2 weeks ago

There were a couple issues with the housekeeping. I recommend cleaning under things at least one time per month and equip the full kitchens with pot scrubbing pads to clean pots and pans. Also check mattresses for any stains. Kathy and Matt were wonderful and...More

Thank Chuck H
Response from Tharaldson, Guest Relations Manager at Residence Inn Albany Washington AvenueResponded 1 week ago

Thank you for the good review. We are happy to hear you enjoyed your recent stay, I am sorry to hear the circumstances in which you are with us. Thank you for your feedback and recommendations. We look forward to welcoming you back. Have a...More

Reviewed 3 weeks ago via mobile

We stayed for 4 nights/3 days while visiting family for the holidays. The suite was great, but it’s the many small things that were so disappointing. Our room was clean upon check-in, but was not cleaned the next day. When we notified the front desk...More

1  Thank Dunwoodymom
Response from Tharaldson, Guest Relations Manager at Residence Inn Albany Washington AvenueResponded 2 weeks ago

Thank you for your review. We are sorry to hear about your experience. Please accept our sincere apology. We appreciate your feedback and have shared your comments with our hotel team to ensure these items are corrected for any future visits. Have a Great Day!...More

Reviewed 4 weeks ago

The rooms are generally suites with a kitchenette, full frig, 2 burner electric stove, dishwasher. Next to the the living area with hideaway bed sofa. Bedroom is separate room with locking door. Very convenient to Univ of Albany, State of NY Harriman Campus just down...More

Thank G9070FQjohns
Response from Tharaldson, Guest Relations Manager at Residence Inn Albany Washington AvenueResponded 3 weeks ago

Thank you for the feedback on your recent stay. We are glad to hear you enjoyed your stay and we look forward to welcoming you back in the future. Have a Great Day! Sydney Fyke

Reviewed 18 December 2017

My husband and I just completed a 4 month stay at this hotel due to reconstruction on our house secondary to water damage. From the day we walked in tired, upset and confused the staff made us feel welcome and accommodated our every need. During...More

Thank Lenore F
Response from Tharaldson, Guest Relations Manager at Residence Inn Albany Washington AvenueResponded 4 weeks ago

Hello Lenore F, First off, we are sorry to hear about the circumstances that led you to stay with us but we are so thrilled you chose us to be your home away from home! It is seriously our pleasure to help you and your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$127 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$127 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (51)
Room & Suite (19)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (49)
Bathroom (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
James T
20 September 2016|
AnswerShow all 3 answers
Response from croftoncrab | Reviewed this property |
There is not a shuttle or public bus on Washington Ave. I would call the Marriott, they're very helpful. They may have a van that would take you.
0
Votes
61mamie
25 May 2015|
Answer
Response from Tharaldson | Property representative |
Thank you for your question. We are 1 mile off of I 90. Exit 2 on I 90 onto Washington St. Then 1 mile t hotel.
0
Votes
Room Tips
"Third floor view was panoramic"
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"They allow pets"
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"Talk with staff if accessibility is an issue. They are very easy to work with and accommodating."
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"go to breakfast either early or late"
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