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Residence Inn Albany Washington Avenue

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#10 of 50 Hotels in Albany
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Residence Inn Albany Washington Avenue
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238 Reviews from our TripAdvisor Community

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Showing 235: English reviews
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Dunlap, Illinois
Reviewed 5 days ago NEW

Somewhat difficult to get to, but worth it. Great parking layout for parking & maneuvering trailer. Room was spacious, clean, and had a great shower. Staff very attentive and polite - provided menus from area restaurants and gave recommendations for carryout/delivery. We will be back.

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Thank cameronf535
Ridgefield, Connecticut
Reviewed 5 days ago NEW

On Business and nice place to stay. Has government ratesand breakfast in am. Also Monday through Wednesday they provide snacks and drinks. Easy access off of highway. Free outdoor parking. They also allow pets (but not sure if that is good for business travelers).

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Thank John S
Yonkers, New York
Reviewed 6 days ago NEW

The location is near a great mall. The hotel is nice but can be a little cleaner. The breakfast host was amazing! Her name was Virginia and she really loves her job. She was flexible and appealed to the human side of the customer.

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Thank AlexandriaA07
Allen B, General Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you for sharing your experience with us. We look forward sharing the feedback with our teams. Till next time, have a great day !

Reviewed 6 days ago NEWvia mobile

Friendly and responsive staff. Clean and modern rooms. Each room has a nice updated thermostat to control temp. The complementary breakfasts are just wonderful. Chorizo sausage and fresh scrambled eggs. Yogurt and fresh fruit. The breakfast Hostesses--Virginia and Juanita--treat you like family.

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Thank Andrea H
Allen B, General Manager at Residence Inn Albany Washington Avenue, responded to this review

Your "home away from home" experience is our goal each and everyday here at the Residence Inn. Thank you for taking a moment to highlight a few key items of our newly enhance breakfast. Have a great day !

Elmira, New York
Reviewed 1 week ago

I wanted to write this review the minute I got back from my trip to Albany Jan 31-Feb 1. But my job in law enforcement in NYC. I commute back to my home upstate on my days off. And I finally got a free minute to catch my breath and sign onto Trip Advisor. I want to give Meaghan at...

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Helpful?
Thank Mary C
Tharaldson, Guest Relations Manager at Residence Inn Albany Washington Avenue, responded to this review

Dear Mary, Thank you so much for your kind words and raving review of our hotel. We are delighted to hear that you and your guests enjoyed our hotel. We appreciate you sharing how Megahan took such great care of you and how our whole staff made you feel right at home-we feel our staff is one of the highlights...

albany, United States
Reviewed 1 week ago

excellent staff, large pool/hot tub with lot of seating, free breakfast buffet very courteous employee, plenty of private sitting area, I like that you dont have to go thru bedroom to get to the bathroom in room

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Thank Kathleen P
Tharaldson, Guest Relations Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you for your review of our hotel. We are happy to hear that you had a fantastic stay with us and were able to enjoy some of our favorite amenities, like the pool and breakfast. We hope to see you again when you are in the Albany area. Have a Great Day! Amy Trostle

Reviewed 2 weeks ago via mobile

The room was dirty and dusty: dirty duvet, very dusty and dirty tables, dirty dishes in the dishwasher, crumbs everywhere. Did not make a fuss about it at checkin, but mentioned it at checkout. The manager was nice to give me points. The housekeeping needs to keep it up.

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Thank Max N
Allen B, General Manager at Residence Inn Albany Washington Avenue, responded to this review

We sincerely apologize about the housekeeping services falling short during your recent stay. Our operation Manager will be following up with our team with this valuable feedback. We look forward to the opportunity to host you on your next trip to Albany. Till then have a great day!

Herkimer, New York
Reviewed 2 weeks ago

Have stayed here a number of times recently. Last night when we arrived we were given a 3rd floor room. When we entered the room it was like an ice box only slightly warmer than outside. The thermostat said 51 degrees and was set for cold with auto fan. We turned it to heat and 72 degrees and sat with...

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Thank NLTurner2013
Tharaldson, Guest Relations Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you for your review of our hotel. We are sorry to hear that you had a cold start in your room, but happy that the remainder of your stay was good. We appreciate you sharing your experience with fellow travelers and look forward to seeing you soon. Have a Great Day! Amy Trostle

New York City, New York
Reviewed 2 weeks ago

JUANITA, VIRGINIA & AUTUMN (Kitchen staff) are great . They're excellent workers, serving to all the guests very well. They make sure that all of us have a good experience in the hotel. Barbara, Divida and Yosoda (housekeeping staff) make sure that the rooms are very clean. Meghan (front desk) is detail oriented. she makes sure that we (the guests)...

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Thank spring17351
Front Desk R, Guest Relations Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you for taking the time out of your day to give us this feedback. I am very happy to hear that you had a great stay with us. It also is very pleasing to hear that you thought so highly of our staff. I will make sure to pass your good words onto those that you mentioned. We hope...

Albany, New York
Reviewed 2 weeks ago

This hotel was nice when it was first opened, but is in need of better maintenance in the rooms and particularly the bathrooms now. The staff is usually very friendly, but cleaning and upkeep aren't great. Convenient location with walking distance to large mall. Breakfasts are included, but the food quality is inconsistent. Rooms include kitchens, which also means you...

Review collected in partnership with this hotel
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Thank Robert B
Front Desk R, Guest Relations Manager at Residence Inn Albany Washington Avenue, responded to this review

Thank you for taking the time to give our property your feedback! I am so sorry to hear that your stay was less than what you were expecting. Your happiness and satisfaction with your visit is of the utmost importance to us. We will be reviewing these items with the proper departments and hope that your next visit will be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Residence Inn Albany - Washington Ave. Ext. is one of the area's newest all-suite hotels that is designed for the guest staying 5 or more consecutive nights but, at the same time, ideal for the traveler staying only one or two nights. All suites have a kitchen with stainless steel appliances including a full-size refrigerator, microwave, and dishwasher. While some suites have an oven, all have a twin-burner range top, garbage disposal, and all kitchen utensils. Our rate includes a full hot breakfast buffet served daily and you would be really missing out if you didn't join us Monday through Wednesday evenings for "The Mix", our evening social. We always have something creative and tasty on the menu and include complimentary beer, wine, and soft drinks. We have a delightful heated indoor pool and hot tub, an outdoor basketball court, 24-hour fitness center, and a peaceful patio area where you can relax around the fire pit or fire up the gas BBQ grill. We also offer complimentary high-speed WiFi, on-site washers and dryers, as well as an always plentifully stocked "Market" that's open 24-hours for your convenience ... more   less 

Additional Information about Residence Inn Albany Washington Avenue

Address: 124 Washington Avenue Ext, Albany, NY 12203-5310
Region: United States > New York > Albany
Price Range: $184 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Albany Washington Avenue 3*
Number of rooms: 106
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Albany Washington Avenue staff and other travellers.
2 questions
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Bedford, Canada
over a year ago

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Questions? Get answers from Residence Inn Albany Washington Avenue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quite place”
 of 5 bubbles spring17351, 9 Feb 2017 | Read review
“Great shopping location. The hotel is mostly quite, unless there is a special event in town.”
 of 5 bubbles subsurface64, 29 Jan 2017 | Read review
“Don't Stay Here”
 of 5 bubbles ScottJ830, 6 Nov 2016 | Read review
“Higher rooms are quiet.”
 of 5 bubbles BarbG218, 15 Sep 2016 | Read review
“We had a room facing a busy road but did not hear any noise.”
 of 5 bubbles Fritz454, 7 Sep 2016 | Read review
5 of 5