We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hampton Inn & Suites Albany - Downtown

Show Prices
#10 of 50 Hotels in Albany
Certificate of Excellence
GreenLeadersBronze level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hampton Inn & Suites Albany - Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

957 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hampton Inn & Suites Albany - Downtown
See the most recent reviews
Showing 940: English reviews
Maryland Eastern Shore
Reviewed 10 April 2016 via mobile

First of all, let me say that I stay in hotels roughly 30 nights a year for business and that I'm active duty military. I don't expect special treatment, but competency from the front desk staff. My first evening at this hotel, I called down to the front desk four times and didn't get an answer at all. Finally, in...

 Report
Helpful?
3Thank rachel_sings
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your detailed review. We are very sorry we were not able to meet your expectations. We would love to speak with you directly, so we can better understand your concerns and address each one. We take your comments very serious and will address these with our entire team, so we do a better job providing a better...

Adelaide
Reviewed 9 April 2016

We were given the room outside the lifts on the second floor, with the flood light from the front of the hotel outside our window, and the disabled bathroom (worst designed one I have seen) that we didn't need, and I feel that we were seen to be travellers and not valued as guests. The room was average, but clean,...

 Report
Helpful?
Thank AdelaideJanpo
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We appreciate you and your business. We do value each and every guest and always do our bets to not only meet, but exceed expectations. We are sorry you did not have a perfect stay. We hope you will return in the future, so we can WOW you!

Buffalo, New York
Reviewed 9 April 2016

I have stayed at this Hampton Inn many times. It's great to have a hotel in Albany within walking distance of the courts and government offices that is fairly priced, has a free breakfast and has a very pleasant staff

Review collected in partnership with Hampton
 Report
Helpful?
Thank Cheryl F
Reviewed 8 April 2016

The staff was wonderful from initial greeting and check-in to departure. Our one breakfast experience was not too good. Eggs and sausage were fine, but breaded products were not. Mini danish were dry and very firm, french toast strips were tough and chewy, and the bagels were also dry and tough. All of these bread based foods seemed to be...

Review collected in partnership with Hampton
 Report
Helpful?
Thank michaeldV6266LQ
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your comments. While we do provide a wide variety of breakfast options, these complimentary choices do not meet every expectation. We do hope you had a nice stay and will consider us again in the future.

New York City, New York
Reviewed 8 April 2016

The Hampton is well located, close to capitol. Clean, good service, easy access. Houses Yono's, one of the best restaurants on the eastern seaboard, with fabulous food and excellent service. Indonesian emphasis, and great selection on menu

Review collected in partnership with Hampton
 Report
Helpful?
Thank Louis G
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your business.

sandown, isle of wight
Reviewed 8 April 2016 via mobile

Stayed for one night, whilst working in Albany. Comfortable, clean & very friendly. Special mention goes to Wallace, who offered us coffee & cookies as we arrived & showed us the way to his favourite bar ! Breakfast was a help yourself buffet, but was complimentary & very good.

 Report
Helpful?
Thank lottielou123
Reviewed 5 April 2016

this hotel was top notch in quality,cleanliness,service and location.Had a great sleep in very comfortable bed with great pillows and very quiet.I would definitely stay here again.You can walk around to see the city and stall were extremely helpful.

Review collected in partnership with Hampton
 Report
Helpful?
Thank alanrJ984RL
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Wow, thank you for taking time to post your kind review. We are thrilled you enjoyed your stay. We hope you return again soon.

Reviewed 3 April 2016

Great place to stay in downtown Albany. Comfortable rooms, great (free) wireless internet, and complimentary breakfast. No room service, but a restaurant connected to the hotel. All in all a great place to stay

 Report
Helpful?
1Thank Howard B
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your kind review. We appreciate you and value your business. We can not wait to welcome you back soon.

Rochester, New York
Reviewed 30 March 2016

Stayed while attending NCAA hockey regionals. Staff was friendly. Hot breakfast was great. Rooms were clean and comfortable. Convenient to have wifi included in all the rooms tho I did not use it. Definitely would stay again.

Review collected in partnership with Hampton
 Report
Helpful?
1Thank christinebD3102PV
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We are thrilled to hear you will return and stay with us. Thank you for your business.

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 26 March 2016 via mobile

Booked a suite online, show up @ 4 pm, room not ready, no mention that there is not one AVAILABLE at all, continue onto our sporting event, come back to find that not only is the suite I booked not available now I am in a room by myself and kids are down the hall and the rest of my...

 Report
Helpful?
1Thank A TripAdvisor Member
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your recent stay. We are very sorry we were not able to meet your expectations. We have addressed your concerns and hope you will allow us another chance to wow you. Its always our #1 goal to not only meet, but exceed our guest expectations. We do appreciate you and your business.

164 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (83)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (4)
Viewed
Hotel & Grounds (20)
Viewed
Room/Suite (19)
Viewed
Bathroom (8)
Viewed
View from Room (6)
Viewed
Pool/Beach Area (1)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (81)
Viewed
Room/Suite (38)
Viewed
Hotel & Grounds (9)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (7)
Viewed
Bathroom (3)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Albany hotels
0.5 km away
Renaissance Albany Hotel
0.3 km away
Hilton Albany
Hilton Albany
#15 of 50 in Albany
1,008 reviews
8.9 km away
Homewood Suites by Hilton Albany
Show Prices
Show Prices
Show Prices
8.2 km away
Staybridge Suites Albany Wolf Rd-Colonie Center
6.5 km away
Hilton Garden Inn Albany / SUNY Area
0.9 km away
Holiday Inn Express Albany - Downtown
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The upscale downtown Albany hotel features 121 lavishly-appointed guest rooms, 35 suites with microwaves and refrigerators, eight whirlpool suites and one executive 2-room suite. The new hotel boasts wired and wireless Internet access, complimentary On the House® hot breakfast, on-site exercise facility with sauna and steam room, plenty of meeting space (we specialize in law firm deposition meetings), fresh hot coffee and tea in the lobby 24/7 and, of course, Hilton HHonors® points and miles for your stay. Eleven accessible rooms are available. All rooms and suites are smoke free and feature the Clean and Fresh Hampton Bed™. Welcome to Albany’s brightest new star!Yono’s Restaurant, and dp, an American Brasserie, share space near the entrance of the Hampton Inn & Suites! Just a step through the doorway for hotel guests, this upscale fine-dining restaurant features creative continental and Indonesian cuisine for a memorable dining experience.The Hampton Inn & Suites Albany Downtown is centrally and conveniently located to many downtown attractions, government buildings and points of interest. Business travelers will enjoy easy access to the area’s many businesses and corporations. ... more   less 

Additional Information about Hampton Inn & Suites Albany - Downtown

Address: 25 Chapel Street, Albany, NY 12210
Region: United States > New York > Albany
Price Range: $168 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Albany - Downtown 2.5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Hotels.com and Travelocity so you can book your Hampton Inn & Suites Albany - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Albany - Downtown Hotel Albany
Hampton Inn And Suites Albany - Downtown
Hampton Inn Hotel Albany
Hampton Inn Albany
Albany Hampton Inn
Hotel Style:
#3 Green Hotel in Albany
#5 Business Hotel in Albany
#6 Family Hotel in Albany
#8 Romantic Hotel in Albany
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Albany - Downtown staff and other travellers.
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Hampton Inn & Suites Albany - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Verify heater noise before finalizing room - check and move if need be.”
 of 5 bubbles Archited2013, 10 Mar 2017 | Read review
“See if there are any deals on suites. They are a nice size.”
 of 5 bubbles michelegreen74, 8 Mar 2017 | Read review
“Most have been refurbished and so they are much better.”
 of 5 bubbles Bostonian2016, 13 Feb 2017 | Read review
“8th Floor Room was great!”
 of 5 bubbles 146brynw, 22 Jan 2017 | Read review
“Do not stay on Floor 7!”
 of 5 bubbles kouthit, 20 Dec 2016 | Read review
5 of 5