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I’m a lifetime Hilton member and generally like staying there for personal or business trips. However, Hilton Garden Inn Albany disappointed me. When I checked in they, they have me keys for the room that had already been occupied. It’s embarrassing to try entering into...More
We come up visit our granddaughter and had a great time
Location was perfect and easy to get to near baseball field
Very close to balk and good location for dinner
Buffet breakfast was very reasonable and very goodMore
Response from HGIAlbanySUNYGenMgr, Guest Relations Manager at Hilton Garden Inn Albany / SUNY AreaResponded May 7, 2018
We apologize for the delayed appreciation shout out, but we thank you so much for staying with us while enjoying your time in Albany! We hope to see you stay with us again when you return! Happy May!
Hilton Garden Inn...More
This was our second stay at the Hilton Garden Inn on Washington Avenue in Albany and was a one night stay as part of a road trip. It is conveniently located off the highway and easy to locate. The lobby and the guest rooms are...More
I had a choice of 3 hotels and I choose this one, I will also be back next week. It is located in a nice area and easy to get to. The staff was very nice and all around very pleasant. I did not tell...More
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Skip it if you are counting on the restaurant or bar. When we checked in shortly after 4 we were told the bar and restaurant would be open from 5-10pm. We chose this location so we could enjoy a cocktail after a long day of...More
Thank Peggy H
Response from HGIAlbanySUNYGenMgr, Guest Relations Manager at Hilton Garden Inn Albany / SUNY AreaResponded 1 week ago
Hi Peggy H
Thank you for sharing your comments regarding your stay with us at Hilton Garden Inn Albany/SUNY. We are very sorry to have disappointed you by not following through with accurate and consistent information regarding our bar/restaurant hours on July 4th. This occurrence...More