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    Hilton Garden Inn Albany / SUNY Area

    1389 Washington Ave, Albany, NY 12206-1009
    +1 855-618-4697
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    2017-12-24 2017-12-25
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    US$94
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    Traveller (79)
    Room & Suite (47)
    Pool & Beach (9)
    Overview
    • Excellent54%
    • Very good29%
    • Average10%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “front desk” (79 reviews)
    “room was clean” (39 reviews)
    “hilton garden” (13 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Albany / SUNY Area
    Special Offer: Double Points,Every Stay
    Hotel deals
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (705)
    There are newer reviews for Hilton Garden Inn Albany / SUNY Area
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    101 - 105 of 691 reviews

    Reviewed 11 February 2017

    Let me just start off by saying I loved my room the pool and Jacuzzi, The food and drinks were great. When I booked the room on the app to e-check in my room it was posted that the facility had 5 smoking rooms in...More

    Thank Stephanie M
    Reviewed 7 February 2017

    In town on business and chose this hotel for it's location. Clean, well appointed room. Indoor pool and hot tub. Small fitness center. Friendly staff. On-site restaurant is mediocre or I would have given 5 stars.More

    Thank genalola
    Response from Matthew K, General Manager at Hilton Garden Inn Albany / SUNY AreaResponded 8 February 2017

    Thank you for your review on our property. We appreciate your comments on the friendly staff and mentioning all of our hotel amenities. As a team we will review areas of opportunity within the food and beverage department to ensure all food is above expectations....More

    Reviewed 31 January 2017

    Have stayed here on many occasions and the quality seems to declining over time. Rooms are becoming rundown and receptionists were not welcoming and simply seemed as if they couldn't be bothered. Will be looking for another location for future trips.More

    Review collected in partnership with Hilton Garden Inn
    Thank N8752HGelizabethf
    Response from Matthew K, General Manager at Hilton Garden Inn Albany / SUNY AreaResponded 3 February 2017

    Thank you for your response in regards to your recent hotel stay with us. We apologize we left you disappointed during your time with us. I can assure you we take your comments seriously and will use them to improve our service in the future....More

    Reviewed 27 January 2017

    Great Hotel,great service by customer service, great service by restaurant personnel. Overall service was fantastic. We love it and we will come again.👍. I also plan to recommend, Hilton Hotel, Albany to my friends, for their friendly and warmly welcome of all clients❤️More

    Review collected in partnership with Hilton Garden Inn
    Thank benjamina434
    Response from Matthew K, General Manager at Hilton Garden Inn Albany / SUNY AreaResponded 3 February 2017

    Thank you for this very positive and detailed response from your stay with us. We are very pleased you found the staff pleasing and welcoming. We also appreciate you intend to recommend us! We would love to see you ahain when you are next in...More

    Reviewed 26 January 2017

    This hotel is great for people who are visiting SUNY or the Harriman Office Complex. It is a convenient distance from the airport. It is clean and the staff are efficient and friendly. The lobby is a great place to relax and the restaurant is...More

    Review collected in partnership with Hilton Garden Inn
    Thank Don W
    Response from Matthew K, General Manager at Hilton Garden Inn Albany / SUNY AreaResponded 3 February 2017

    Thank you very much for your kind words regarding your stay with us. We appreciate your comments on our location and quality of the services rendered. We are glad you chose to stay with us and we would love to have you back when you...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • US$90 - US$173 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Albany
    • #3 Business Hotel in Albany
    • #4 Family Hotel in Albany
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 126
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Priceline, Travelocity, Expedia, Booking.com, Hotwire, Orbitz, getaroom.com, Hotels.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Hilton Garden Inn Albany / SUNY Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Albany
    • Also Known As
    • Hilton Garden Inn Albany / Suny Area Hotel Albany ,
    • Hilton Albany
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    Traveller (79)
    Room & Suite (47)
    Pool & Beach (9)
    Dining (4)
    Hotel & Grounds (41)
    Bathroom (3)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    aubreyzam
    19 December 2016|
    AnswerShow all 4 answers
    Response from Creed M | Property representative |
    The jetted tubs are exclusively in our One Bedroom King Suites, in which we have 6 on property.
    0
    Votes
    PaGuy
    14 November 2016|
    AnswerShow all 4 answers
    Response from Creed M | Property representative |
    It is not. Breakfast is $9.95 per person for a full cooked to order breakfast. We do have A la Carte items that you can purchase for a nominal fee.
    0
    Votes
    Andrew C
    28 May 2016|
    AnswerShow all 5 answers
    Response from 155happycamper | Reviewed this property |
    There is no separate charge listed for parking on the hotel bill. The onsite parking is included in the charge for the room.
    0
    Votes
    Room Tips
    "The rooms away from the highway tend to be quieter."
    Read review
    "Not sure why a higher floor would be of interest. Nothing to see in this area."
    Read review
    "Breakfast not Included."
    Read review
    "pick another HGI - we will next time"
    Read review
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