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Hilton Garden Inn Albany / SUNY Area

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Traveller (79)
Room & Suite (53)
Pool & Beach (9)
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Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
“front desk”(82 reviews)
“room was clean”(41 reviews)
“hilton garden”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Albany / SUNY Area
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Albany / SUNY Area
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 11Jun. 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (744)
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All reviewsfront deskroom was cleanhilton gardenparking garagenice hotelhot tubeasy accessexcellent stayconvenient locationbreakfast buffetbusiness tripbusiness centerfitness centerone night stayindoor poolwafflessuny
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61 - 65 of 730 reviews
Reviewed October 24, 2017

Visiting our child at UAlbany. Hotel is directly across from University so it's very convenient. Hotel room is fine. The gym is good with a pool. Hotel restaurant is good for breakfast, dinner is limited.More

Review collected in partnership with Hilton Garden Inn
Thank karenwR6106CH
Response from HGIAlbanySUNYGenMgr, General Manager at Hilton Garden Inn Albany / SUNY AreaResponded October 25, 2017

Dear karenwR6106CH, Thank you for taking the time to review your recent stay with us. We are glad you enjoyed your stay and the hotel was in a convenient location for your visit to SUNY Albany. Please consider us again on your next trip, we...More

Reviewed October 22, 2017 via mobile

Stayed at the Hilton Garden Inn for parents weekend at SUNY Albany. The hotel is clean and nicely decorated, and the staff is professional. I actually got a really good night's sleep, which I don't normally do at hotels. I only wish that for the...More

Thank Stephanie B
Reviewed October 21, 2017

Hotel restaurant service horrible food. First they took my order for a fish dish and then they told me they do not have fish dish anymore because they ran out of fish. I order chicken which is suppose to come with vegetables and mashed potatoes....More

Thank kumar0509
Response from HGIAlbanySUNYGenMgr, General Manager at Hilton Garden Inn Albany / SUNY AreaResponded October 23, 2017

Dear kumar0509, Thank you for taking the time to review your recent stay with us. We would like to express our sincerest apologies for the experience you had in our restaurant. We pride ourselves on providing excellent customer service and healthy and delicious meals to...More

Reviewed October 16, 2017

This hotel is very convenient to anywhere you need to be in the capital district. The hotel staff are friendly and professional. The rooms comfort ale and clean and you can't go wrong with the breakfast where they have something for everyone's likes.

Review collected in partnership with Hilton Garden Inn
Thank kathyreneo
Reviewed October 16, 2017

This was our worst HGI visit over the past 3 years (20+ visits). Not well kept, dirty carpets, stains on chairs in restaurants and staff wasn't up to HGI standards, The lot next door was under construction so entrance was noisy, often blocked and hard...More

2  Thank Bruce57McKenna
Response from HGIAlbanySUNYGenMgr, General Manager at Hilton Garden Inn Albany / SUNY AreaResponded October 17, 2017

Dear Bruce57McKenna, Thank you for taking the time to review your recent stay with us. Please accept our sincerest apologies for the inconveniences you encountered during your visit. We pride ourselves on providing clean, comfortable accommodations and top service to all of our guests. We...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$140 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Albany
#3 Business Hotel in Albany
#4 Family Hotel in Albany
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$140 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Albany
#3 Business Hotel in Albany
#4 Family Hotel in Albany
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (79)
Room & Suite (53)
Pool & Beach (9)
Dining (3)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
aubreyzam
December 19, 2016|
AnswerShow all 4 answers
Response from Creed M | Property representative |
The jetted tubs are exclusively in our One Bedroom King Suites, in which we have 6 on property.
0
Votes
PaGuy
November 14, 2016|
AnswerShow all 4 answers
Response from Creed M | Property representative |
It is not. Breakfast is $9.95 per person for a full cooked to order breakfast. We do have A la Carte items that you can purchase for a nominal fee.
0
Votes
Andrew C
May 28, 2016|
AnswerShow all 5 answers
Response from 155happycamper | Reviewed this property |
There is no separate charge listed for parking on the hotel bill. The onsite parking is included in the charge for the room.
0
Votes
Room Tips
"I was facing Route 85 and could not hear the busy highway. I would assume all rooms are quiet."
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"The rooms away from the highway tend to be quieter."
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"Not sure why a higher floor would be of interest. Nothing to see in this area."
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"Breakfast not Included."
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