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Hilton Garden Inn Albany / SUNY Area

PricelineUS$124*
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#9 of 50 Hotels in Albany
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$135*
US$124*
Great Deal
US$129*
US$129*
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Hilton Garden Inn Albany \/ SUNY Area
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640 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Albany / SUNY Area
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Showing 627: English reviews
Manorville, New York
Reviewed 10 October 2016 via mobile

Stayed here while visiting SUNY Albany and Siena Colleges. Couldn't be more convenient to SUNY Albany, almost on campus. Rooms were clean and the staff very hospitable. Breakfast was standard fare and quite acceptable.

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Helpful?
Thank Rick B
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Good afternoon and thank you for sharing your experience at the Hilton Garden Inn Albany/SUNY Area. I'm glad to see that your enjoyed your stay and hopefully will see you in the future on the trips to the Albany area colleges. Thank you again.

Connecticut, USA
Reviewed 7 October 2016 via mobile

The hotel is conveniently located off the highway and easy to find. I like that they have garage parking (although spots are tight) in addition to a parking lot, which would be helpful in the winter. We stayed in a suite, and we found it very spacious. Both beds (one is sofa-bed) were comfortable. It has one-and-half bathrooms with master...

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Helpful?
Thank TheOneWhoLovesTravel
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I am glad to see that you found your accommodations to be comfortable and enjoyed your breakfast experience with us. We look forward to welcoming you back on your next trip to the Albany area, thank you again.

Wayne, United States
Reviewed 5 October 2016

I found this hotel to look clean on the surface but its really wasn't that clean. The pool was just gross. It seemed like it had not been cleaned in a long time. I had to park my car in a construction site.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kristin C
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here a the Hilton Garden Inn Albany/SUNY Area. I apologize for any dissatisfaction with the pool area as this is not what we want our guests leaving with the impression of. Thank you again for your comments and hopefully on your next trip to the Albany...

Chicago, Illinois
Reviewed 3 October 2016 via mobile

This is a great place to stay for business and families! I can run in from the airport, from work, and head out early with grace, after being well fed and having worked out. I am so grateful that the staff here remember preferences and welcome guests with warmth and kindness. Alexandra and Miranda. And Amanda in the restaurant is...

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Helpful?
Thank csdcsdcsd
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I am so glad to hear that our staff members were able to give you the warm and inviting customer service that you can expect from our brand. I will definitely pass these comments along to the above...

Newton, MA., United States
Reviewed 1 October 2016

My wife and I stayed at the Albany Hilton Garden Inn, it was selected by the wedding party for the nearby wedding we attended. The hotel was very easy to get to from I-90 and the New York Thruway, and close by on the same side of the road you'll find a gas station and a Dunkin Donuts - always...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michael K
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Hello and thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. I am delighted to see that we provided you and your wedding party comfortable and personable accommodations. Hopefully your travels will lead you back to the Albany area some time in the future and you can...

Littleton, Colorado
Reviewed 30 September 2016 via mobile

Dining area and lobby very with no way for staff to get help from engineer who apparently was not available until next day. Eggs at breakfast uncooked. Plumbing in restroom on main level plugged up. Hallways and rooms tired. Not up to the standards of HGI

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Helpful?
Thank timothy43
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share you experience while staying with us here at the Hilton Garden Inn. I do apologize for the inadequacies that you experienced during your stay and can assure you these issues have been addressed. By your next trip to the Albany area we will be able to provide you the experience that you...

Albany, New York
Reviewed 26 September 2016

Room is clean besides some wood rot around fridge area. Breakfast was dissapointing, egg was undercooked (if I had wanted near raw eggs I would have ordered them like that) the sausage round,link sausage and home fries were cold. I was still forced to pay a nominal fee for this even though I could not eat the food.

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Helpful?
Thank geves2016
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Good afternoon and thank you for taking the time to share your experience staying with us. I do apologize for your breakfast experience as this is not what we want to portray to our guests. I will share your comments with our breakfast staff and make sure these practices are corrected. Thank you again for your comments and we hope...

Dover, Delaware
Reviewed 21 September 2016

The location of the hotel is very good and the guest customer care is truly exceptional. I had many choices, but the Hilton Garden Inn was the best choice. In the future. I hope to have a meal at the hotel. My schedule was so fluid, I did not get the opportunity.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank John G
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while saying with us here at the Hilton Garden Inn Albany/SUNY Area. I am glad to hear that you enjoyed your stay with us and that our staff could provide you with a welcoming atmosphere. I do hope you join us for dinner one evening as we provide a variety...

New York
Reviewed 21 September 2016

We were in albany for a function and stayed here. We were extremely happy with the rooms, and the over all hotel it was clean, up to date, and everything was in working order. We called a head of time to see if my sons allergies could be accommodated and they were extremely receptive and helpful, they even specially ordered...

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Helpful?
Thank foodallergy_mama
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for your comments on your previous stay here at the Hilton Garden Inn Albany/SUNY Area. I am so happy to hear that our Food and Beverage staff were able to accommodate your family's dietary needs. We strive our best to do so with all of our guests. Thank you again for your kind words I will be sharing...

Dallas
Reviewed 21 September 2016

Hotel is well maintained and in good condition. Close to Suny/CNSE located in a good area and is convenient to get to. The only negative we encountered was parking. We arrived late so parking was limited but was obvious they were doing construction in the area.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank I8514EBdavidw
Creed M, General Manager at Hilton Garden Inn Albany / SUNY Area, responded to this review

Thank you for taking the time to share your experience while staying with us here at the Hilton Garden Inn Albany/SUNY Area. We are working with neighboring properties to accommodate all of our guests parking needs. We do have the parking lot at the entrance of the driveway that our guests can utilize as well. Thank you again for your...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff

Additional Information about Hilton Garden Inn Albany / SUNY Area

Address: 1389 Washington Ave, Albany, NY 12206-1009
Region: United States > New York > Albany
Price Range: $180 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albany / SUNY Area 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Travelocity, Priceline, Hotwire, Orbitz, Hotels.com, Cancelon, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Hilton Garden Inn Albany / SUNY Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Albany / Suny Area Hotel Albany
Hilton Albany
Hotel Style:
#2 Romantic Hotel in Albany
#3 Business Hotel in Albany
#4 Family Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Albany / SUNY Area staff and other travellers.
8 questions
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Philadelphia, Pennsylvania
6 months ago
Minneapolis, Minnesota
over a year ago
Martinsburg, West Virginia, United States
over a year ago
Portland, Oregon

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Questions? Get answers from Hilton Garden Inn Albany / SUNY Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hilton can be risky as far as noise as they seem to have a lot of young sports teams stay with them. Luck of the draw to get a quiet floor.”
D6506FTbethm, 11 Dec 2016 | Read review
“Most rooms seem OK. I can't comment on all the floors.”
  • Bed and Desk
  • View looking towards door
  • Closet and Microwave Area
  • Excecise Room
EmpireState39, 16 Nov 2016 | Read review
“Get the higher floor”
bukol, 30 Oct 2016 | Read review
“Sign up for Hilton Honors to get free wifi and complimentary water bottles.”
OPrimeTraveler, 18 Oct 2016 | Read review
“Very close to hospital so sirens are a common occurance.”
geves2016, 26 Sep 2016 | Read review
5 of 5
Priceline
US$124* /night
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Expedia.comUS$129
TripAdvisorUS$129
CancelonUS$135
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Prices are for 1 room, 2 adults
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