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BEST WESTERN Sovereign Hotel - Albany

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878 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Sovereign Hotel - Albany
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Showing 845: English reviews
New York
Reviewed 2 August 2015 via mobile

I gave this hotel 1 star because I don't have the option to give it a zero! I made reservations for this hotel for the weekend of the hall of fame induction of baseball. I reserved this hotel because at the time I could not get anything closer to Cooperstown. Before getting to the hotel, i called the day before...

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Thank gqueliz
Albany, NY, United States
Reviewed 2 August 2015

There have been constant upgrades. This hotel used to be a Ramada, but it changed to a Best Western approx. 15 years ago. It's in a good area of town and the rooms are always in good shape. The pool is another good feature. I travel with a group of kids and adults so the pool is a nice reward.

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Thank Anne G
Milwaukee
Reviewed 1 August 2015

I stayed here for a 2 night visit. Upon arrival we were treated very nicely by the front desk attendant. She got us off to our rooms very quickly (we had 2 rooms for 2 nights). Upon entering our room we turned on the AC unit and immediately noticed the lack of cold air coming out (it was coming out...

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Thank Paul J
Detroit, Oregon
Reviewed 30 July 2015

Place was just okay. WiFI never connected. No cable connection to the TV. Free shuttle service from the airport was good. Front service desk people were not very friendly. There was some kind of smell in the room.

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Thank Anonymous T
Houston
Reviewed 29 July 2015

I selected this hotel based on reviews that I had read. It is not a bad hotel but for the price, it could be much better. Our room was on the 5th floor. Here are the things that I base my rating on 1) elevator is old, slow, and small - took forever 2) signs say ice machine on floor...

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1Thank Superdave1957
Rochester, New York
Reviewed 28 July 2015

I stayed in this hotel last week as I was passing through the Albany area, and I found it to be a SUPERB buy for the price. I got my room for around $70.00, and it was nicer than many places costing over $100. The room was small but clean and fully functional. The only problem I had was turning...

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1Thank Larry W
Rochester, United States
Reviewed 27 July 2015

Location to SUNY Albany excellent - but not worth it. Fitness room was not usable as both dirty and machines were missing keys. Room was not clean and air conditioner had odor. We will not stay here again on return visits to Albany.

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Thank Melonie C
Cambridge, Massachusetts
Reviewed 25 July 2015

The room was very quiet and clean, even though the hotel was full. The receptionist when we arrived at 1:30 a.m. was very cheerful and helpful. We thoroughly enjoyed making and eating our own Belgian waffles at breakfast: we also thought the scrambled eggs and sausage served buffet-style were quite good. Just a one-night stop for us en route to...

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Thank Amy P
Reviewed 25 July 2015

The hotel is older, but never the less it is well maintain and up to date. Very comfortable beds and Staff are very pleasant and helpful. Hot breakfast was wonderful. Will definitely come back to stay again.

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Thank L2TL88
Thetford Mines, Canada
Reviewed 24 July 2015

The title sais it all. The pool didn't smell to strong, beds are comfortable, breakfeast is delicious and the staff was very acomodating. Only 1 room out of the 23 I booked smelled bad but the reception staff had no problem in changing it for a nicer room.

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Thank D M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Convenience and value come together at the Best Western Sovereign Hotel in Albany New York. This full service Albany Hotel offers complimentary Full Hot American Breakfast, Free Wi-Fi and Shuttle Service. All rooms have refrigerators, microwaves, coffee makers. Hotel has an indoor heated pool, sauna, fitness room, restaurant, and business center. The hotel is located at the entrance of U-Albany and is minutes from Times Union Center, Downtown area, Crossgates Mall, and Airport. The Best Western sovereign is currently renovating the Lobby area. We look forward to offering our guests a new and updated Lobby with comfort and convenience. We expect the lobby renovation to be completed by 04/30/15. ... more   less 

Additional Information about BEST WESTERN Sovereign Hotel - Albany

Address: 1228 Western Ave, Albany, NY 12203-3326
Region: United States > New York > Albany
Price Range: $106 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Sovereign Hotel - Albany 3*
Number of rooms: 192
Reservation Options:
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Also Known As:
Albany Best Western
Best Western Albany
Hotel Style:
#5 Best Value Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Sovereign Hotel - Albany staff and other travellers.
4 questions
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Questions? Get answers from BEST WESTERN Sovereign Hotel - Albany staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room away from the pool, chlorine smell is very strong.”
 of 5 bubbles maryanlagard090, 5 Dec 2016 | Read review
“Don't stay, there's a Hampton Inn up the road that is the polar opposite of this.”
  • Sadly this is the bathroom, the ceiling had bits falling off it, and it was dusty and grubby.
  • This whole area has never been vacuumed and the wall is filthy.
  • Again, this isn't even just rust, it's filth
  • The AC was falling apart which probably explains the horrendous noise.The place is on its last l
  • Inside the room and again you can see they haven't vacuumed it or cleaned it in a very long time
  • This was a 'before' photo believe it or not. Really disgusting.
  • The AC was falling apart and filthy and just smelled of dust.
  • No idea if this is blood or something, I want to say worse? So this was on the covers.
 of 5 bubbles sandyosullivan, 12 Oct 2016 | Read review
“all seemed the same.”
 of 5 bubbles 12Inspire, 22 Sep 2016 | Read review
“Don't book three star on Price Line near University or this is what you will get”
 of 5 bubbles , 28 Aug 2016 | Read review
“If you want a certain room ( 2 beds, queen bed etc) INSIST. Mid 4th floor room very quiet”
 of 5 bubbles NYstatevisitor, 24 Aug 2016 | Read review
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