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BEST WESTERN Albany Airport Inn

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BEST WESTERN Albany Airport Inn
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721 Reviews from our TripAdvisor Community

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San Antonio
HOTEL’S FAVOURITE REVIEW
Reviewed 3 days ago

A nice (if not a little older) hotel. We were stranded because of the blizzard of March 2017 and had a reservation at this hotel for the night before our flight. When Southwest cancelled (twice, but that's another story). they let us extend our reservation to 4 days with the same AARP rate. Perhaps they could have taken advantage of...

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Helpful?
Thank Gring0bill
About Hotel's Favourite Review
Reviewed 1 week ago via mobile

My husband and I were attending a concert at the Times Union Center in Albany and stayed at this hotel. When we pulled in and saw the two level, plain, rundown looking building my husband wasn't impressed. However, it wasn't too bad. The building is old, but they did just redo the lobby and the breakfast area was nice and...

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Helpful?
Thank Noelle S
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for taking the time to let us know about your experience, I am pleased to hear that you had pleasant interactions with the housekeeping staff. We are in the process of several renovations at this time and replacing the curtains in the guest rooms is one of the next ones to be completed. If you are in town...

Central Illinois
Reviewed 2 weeks ago via mobile

We've stayed here previously when laid over, tractor-trailer. We're rewards members since we travel all over the USA. We book direct with the hotels to ensure parking since our rig is 75 feet long. Called hotel direct to make reservation for the next day, total 3 nights, and to ensure parking for our rig. We arrived next day 30 minutes...

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Helpful?
Thank Jakesmom414
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

I am truly sorry that you had the greeting at the hotel that you experienced, we pride our self's in our customer service and I ensure you that this experience will be reviewed with management. I am pleased to hear that the rest of your stay was pleasant and that, the rest of my staff was courteous and accommodating. I...

Hummelstown, Pennsylvania
Reviewed 2 weeks ago

Nice place to stay property is well maintain and clean hotel is older so it is not perfect but it is a good value for what you get. Rooms are a bit dated but comfortable and clean. Staff is friendly and helpful.

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Helpful?
Thank Jeff D
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for your recent stay and review. We are so happy that you enjoyed your accommodations and our friendly and courteous team members. Our goal is guest satisfaction and genuine hospitality. We hope to welcome you back soon!

Reviewed 2 weeks ago

The rooms are hideous. The room was clean. Decor needs modernizing. If you want to stay here for a short period it is close to everything you need to do and there are plenty of restaurants etc. It is not a hotel for a getaway with your spouse.

Review collected in partnership with Best Western
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Helpful?
Thank melindam734
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for your feedback, your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer an even better experience for our guests in the future. We hope you will come back and see us again soon.

Montreal
Reviewed 2 weeks ago via mobile

I first reviewed this hotel 11 years ago. Back then the hotel already needed refreshing. Pluses: Location is easily accessible from the highway, warm and friendly staff, breakfast buffet (included in the price) provides fun choices such as a waffle maker and greek yogurt. Minuses: The building (other than the front lobby) is in desperate need of renovations. The sheets...

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Helpful?
Thank CriCriFischer
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for your feedback, your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer an even better experience for our guests in the future. We hope you will come back and see us again soon.

Mount Morris, United States
Reviewed 4 weeks ago

I was on overnight stay before a meeting. I chose Best Western for the convenience of the location, ease of access to the area and prior stay. The hotel made my stay very comfortable and the staff was very helpful.

Review collected in partnership with Best Western
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Thank Timothy F
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for your recent stay and review. We are so happy that you enjoyed our accommodations, friendly team members and amenities. We hope to welcome you back soon.

Las Vegas, Nevada
Reviewed 4 weeks ago

The hotel itself looks a little outdated from the exterior, but when you go in, I was pleasantly surprised. It had all the modern amenities, clean, with a friendly, helpful staff. Another plus was the location. It was close to shopping and restaurants of all types. I might be returning to Albany again in a month, so now I know...

Review collected in partnership with Best Western
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Thank 577leonarde
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for your recent stay and review. Our goal is guest satisfaction and genuine hospitality. We are so happy that you enjoyed our accommodations, friendly team members and amenities. We hope to welcome you back soon.

Virginia
Reviewed 14 February 2017 via mobile

This hotel is great for distance to and from the airport. It's also located on Wolf Rd close to the mall and lots of restaurants. The restaurant inside the hotel is pretty good too. The breakfast area has been redone which is great because during the renovation breakfast was by the pool. Bobby and the night shift gentleman were nice....

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Helpful?
Thank Qtess
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for your recent stay and review. We are so happy that you enjoyed your accommodations and our friendly and courteous team members. Our goal is guest satisfaction and genuine hospitality. We hope to welcome you back soon!

camden
Reviewed 7 February 2017

Park and fly is a great the way to go. You're dropped off at the airport entrance and picked up promptly when you return. I do wish however that at least coffee was available by 5 am. I don't care for the coffee in the room as I don't like powdered cream for anything. This hotel has all kinds of...

Review collected in partnership with Best Western
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Helpful?
Thank starlite059
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for taking the time to let us know how we are doing, we appreciate all guest reviews and appreciate knowing what we are doing well and where we need to improve. I am pleased to hear that you had an enjoyable stay and look forward to seeing you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Best Western Albany Airport Inn offers free WiFi, free parking, free full hot breakfast buffet, indoor heated pool, fitness center, onsite restaurant & lounge and 24-hour business center. Our free airport shuttle service is a nice bonus and will transport guests to and from the Albany International Airport, and any destination on Wolf Road based on availability. In addition, We also offer a park & fly program. Our renovated sleeping rooms & meeting rooms combined with affordable prices make us the best value in the area. One of the best features of our hotel is the location. We are within two miles of the colonie center mall, and 43 restaurants on the always popular Wolf Road. You will have no dificdulty finding something to do when you stay here. ... more   less 

Additional Information about BEST WESTERN Albany Airport Inn

Address: 200 Wolf Rd, Albany, NY 12205-1116
Region: United States > New York > Albany
Price Range: $113 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Albany Airport Inn 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Best Western Albany Airport Hotel Albany
Albany Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Albany Airport Inn staff and other travellers.
2 questions
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Arlington, Vermont
over a year ago
New Paltz, New York
2 months ago

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Questions? Get answers from BEST WESTERN Albany Airport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Indoor pool”
 of 5 bubbles Gring0bill, 20 Mar 2017 | Read review
“I liked my king bed room, which also had a nice lounge chair.”
 of 5 bubbles travelmama15, 24 Jan 2017 | Read review
“the shuttle drives got me were ever i needed to go lots of good advice about the bus system”
 of 5 bubbles shoreylrs, 15 Jan 2017 | Read review
“Choose a room in the back, away from the highway and looking out on the courtyard.”
 of 5 bubbles Rebecca1921, 26 Nov 2016 | Read review
“How about not renovating while guests are there?”
 of 5 bubbles W2976SBkarenk, 10 Nov 2016 | Read review
5 of 5