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Renaissance Albany Hotel

262 reviews
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Traveller (161)
Room & Suite (72)
Dining (4)
Overview
  • Excellent69%
  • Very good26%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“state capitol”(22 reviews)
“deluxe room”(7 reviews)
“valet parking”(19 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
3.5 Star Hotel
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Offers from Renaissance Albany Hotel
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (262)Write a Review
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Show reviews that mention
All reviewsstate capitoldeluxe roomvalet parkingblackout shadeshistoric charmaveda bath productseagle stmodern touchesbeautiful hotelnew yorkroom was large and comfortablebed frameconcierge loungegreat lightinghigher floorcorner roomkeurig coffee maker
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1 - 5 of 254 reviews
Reviewed 2 weeks ago

In september of 2017 we booked using booking.com this hotel for one night. First of all it's a beautiful hotel, bit overpriced but the location is perfect. However, they couldn't find our reservation. Not a problem at all according to the receptionist as she mentioned...More

Thank ram0n
Response from Leola E, General Manager at Renaissance Albany HotelResponded 1 week ago

Dear ram0n, Thank you for taking the time to review our hotel. I would like to sincerely apologize for the experience that you had with us and that your recent stay fell short of both your and our expectations. If you would like to further...More

Reviewed 4 weeks ago

This Renaissance was a pleasure to stay at. I have been a road warrior consultant traveling for some 40 years too. The Hotel did a fantastic restoration project. The authentic early American paintings in the lobby are inspiring. The rooms were extremely ultra contemporary and...More

Thank G9070FQjohns
Response from Leola E, General Manager at Renaissance Albany HotelResponded 3 weeks ago

Dear G9070FQjohns, Thank you for taking the time to review our hotel. We are delighted to hear that you had a memorable hotel experience with us and found our hotel to be the perfect blend of historic and contemporary. It was truly a pleasure to...More

Reviewed 9 December 2017

Totally renovated, modern decor is great, however hotels are mainly about staff. Those I encountered could use some retraining. While one person at front desk (a total newcomer who knew what he was doing)stood oMore

Thank shayna3
Response from Leola E, General Manager at Renaissance Albany HotelResponded 11 December 2017

Dear shayna3, Thank you for taking the time to share your feedback in regards to your recent stay with us. I would like to sincerely apologize that we fell short of both your and our expectations during your stay. If you would like to further...More

Reviewed 7 December 2017

My room was amazing.I could not be more thankful for the friendly staff. I love the blue light as you enter your room. There are many outlets in the room so if your tech savy this is the place for you. Nice workout space that...More

Thank rello2017
Response from Leola E, General Manager at Renaissance Albany HotelResponded 3 weeks ago

Dear rello2017, Thank you for taking the time to share your feedback in regards to your recent visit with us. We appreciate your kind words in regards to your guest room and our staff. We hope that you will choose to stay here with us...More

Reviewed 7 December 2017

Just remodeled two years ago. Rooms are small and lighting is at a premium. Literally the best light is in the shower.! Forget it if you want to do any work at a desk. Space is very limited. NO shower shelf space ! Christmas decorations...More

Thank pamelak815
Response from Leola E, General Manager at Renaissance Albany HotelResponded 3 weeks ago

Dear pamelak815, Thank you for taking the time to share your feedback in regards to your recent experience with us at the Renaissance Albany Hotel. I would like to sincerely apologize that your guest room and the service you received during your banquet event did...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$167 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$167 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (161)
Room & Suite (72)
Dining (4)
Hotel & Grounds (102)
Business Centre & Event Rooms (9)
Bathroom (8)
Questions & Answers
Ask a question
lckyceleste
19 December 2017|
Answer
Response from Leola E | Property representative |
Dear Ickyceleste, Thank you for taking the time to inquire about our hotel. We do offer a complimentary shuttle to and from Albany Airport. Our shuttle is based upon availability. Please contact us at 518-992-2500 if you... More
1
Vote
lckyceleste
19 December 2017|
Answer
Response from Leola E | Property representative |
Dear Ickyceleste, Thank you for the time to inquire about our hotel. Our concierge floor is floor 11. WHen booking a room on the concierge floor, you do receive access to our concierge lounge, which is located on Floor 2... More
1
Vote
Anne H
29 July 2017|
AnswerShow all 4 answers
Response from Leola E | Property representative |
Dear Anne H, Thank you for inquiring about the Renaissance Albany Hotel. Unfortunately, we do not have a pool at our hotel. If we can be of further assistance please feel free to reach out to us directly as it would be our... More
0
Votes
Room Tips
"Do not stay here. Corrupt employees or very bad functioning booking system"
Read review
"All upper rooms have great views, best location if you have a conference at the Center next door"
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"I stayed on the eighth floor and found it to be very pleasant"
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"No valet parking."
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