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The Desmond Hotel Albany

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#9 of 50 Hotels in Albany
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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The Desmond Hotel Albany
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816 Reviews from our TripAdvisor Community

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Showing 814: English reviews
New York City, New York
Reviewed 14 January 2016

Really cute hotel with super helpful and pleasant staff. Loved sitting by the fire in the lobby ! rooms are ok- a bit dated with some maintenance issues, however the friendliness of the staff and the "B&B feel" to this hotel make up for this.

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Helpful?
Thank beachgirl999
Morrisonville, New York
Reviewed 13 January 2016

I was staying here for business. The noise level is really loud you can hear every sound coming from the hallway as well as I can hear every toilet flushing in the rooms around me. There are no fridges in the room so there is no way to keep anything cold. There is also no ice buckets in the room...

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Helpful?
Thank Kathie C
DesmondAlbanyGM, General Manager at The Desmond Hotel Albany, responded to this review

Dear Guest, Thank you for letting us know of your recent stay. Refrigerators are available upon request at our Front Desk, and we have made a note on your guest information to provide you with one at your next stay. We have passed your comment regarding the missing ice bucket and your check-in experience to the appropriate managers. Thank you...

Newark, New York
Reviewed 11 January 2016

I have a special diet to follow and asked for a room with a fridge. They accommodated me with no question and no hassle. The rooms were cute, though not my choice of décor, but it matched the theme of the hotel. VERY cute set-up with courtyards inside the hotel and the faces of some of the rooms looking like...

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Thank Ashley M
Utica, NY
Reviewed 7 January 2016

Very clean room and quiet. Check in was easy and receptionist was very pleasant. Shuttle was on time to the airport. Front desk was helpful with my search for a good restaurant.I look forward to staying here again.

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Helpful?
Thank pscardinale
Reviewed 7 January 2016 via mobile

I've stay three time for work. I had actually drafted this in December when I originally gave it 4 stars well not this time ...my first two times, I had a relatively good stay, staff was pleasant, rooms were clean hotel was overall well maintained. During my second stay to the surprise of all, a mouse decided to join our...

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Helpful?
1Thank Michele A
DesmondAlbanyGM, General Manager at The Desmond Hotel Albany, responded to this review

Ms. Allen, Thank you for writing in with your feedback, we are sorry to hear that you feel we have ignored the situation encountered during your last stay. Since your stays are paid for by your employer, we are unable to compensate you personally which is why breakfast was offered to you by our Front Desk. We will be reaching...

Saratoga, NY
Reviewed 6 January 2016

We really enjoyed the New Year's Eve party and our overnight stay. The room was very clean and the staff were very friendly. The party was great with great food, top shelf liquors and two bands - the Audio Stars and Refrigerators. Will definitely consider the Desmond for next New Year's eve!

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Helpful?
Thank mybonnieNY
Clifton Park, New York
Reviewed 3 January 2016

WOW! Best New years Eve In The capital Region. The DJ's, music, live entertainment, were outstanding. The best part was the service. The employees couldn't wait to shower you with whatever they were giving out. The food was delicious (and plenty of it). The open bar included top shelf items. This is the only way to fly!!!

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Helpful?
Thank Bill H
DesmondAlbanyGM, General Manager at The Desmond Hotel Albany, responded to this review

THANK YOU Bill! We truly appreciate hearing how much you enjoyed our NYE event. We appreciate getting your comments so that we can continue to make this the best NYE party in Albany!

NY
Reviewed 3 January 2016

Easy and fast check in,, I thought my room was small,,enjoyed the King bed with 4 post. I really loved the indoor courtyards with a view from room balcony..Made you think it was Spring having the balcony doors open to the beautiful courtyard, very nicely decorated.. I didn't get the chance to try either of the two restaurants but had...

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Thank Jeropero
Hyde Park, New York
Reviewed 2 January 2016

We always enjoyed the Desmond so we "assumed" that the New Years Eve party package would be awesome. Especially considering it cost $525. However the food served was aweful. It consisted only of lousy cold appetizers that one could purchase in the frozen food section of any grocery store. Even the sliders being passed around were cold. The pasta stations...

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Helpful?
2Thank KZABZ
DesmondAlbanyGM, General Manager at The Desmond Hotel Albany, responded to this review

Dear Guest, We are sorry to hear that you did enjoy our NYE party this year. All comments are being passed on to our planning committee to take into consideration for next year. We appreciate hearing all feedback so that we can continue to make this event the best in Albany.

South Glens Falls, New York
Reviewed 28 December 2015

We stay at this wonderful establishment every time we fly out of Albany for a vacation. They offer a shuttle service to the airport and back when need it. We have never had a problem leaving our car there. The shuttle service is very timely. We end up leaving for the airport within 10 minutes and have only had to...

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Thank Michael F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Tavern at The Desmond
The Tavern at The Desmond
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Desmond Hotel is conveniently located at the entrance of the Albany International Airport (ALB), adjacent to shopping on Wolf Rd and minutes from downtown Albany via I-87 and I-90. As Albany's premier hotel and conference center, The Desmond is an independent, family owned and operated property that is proud to celebrate over 40 years of providing superb accommodations, outstanding service and a one-of-a-kind experience. Deluxe accommodations await with 322 guest rooms and suite options including king size four-poster beds, double queen beds, executive suites, junior suites and spiral staircase duplexes. The hotel offers exceptional dining choices in our casual, sophisticated Simpson's and The Tavern, an English pub. Modeled after a colonial village square, our two indoor courtyards feature mock storefronts, brick pathways, a koi pond, beautiful fountains, and balconies that overlook our year-round landscaping. Together with our elegant ballrooms, these indoor courtyards provide a gorgeous and unique backdrop for weddings and galas. Versatile facilities, award-winning food, and personal service make the hotel an exceptional venue for meetings and conferences. We invite you to experience The Desmond. ... more   less 

Additional Information about The Desmond Hotel Albany

Address: 660 Albany Shaker Rd, Albany, NY 12211-1056
Region: United States > New York > Albany
Price Range: $205 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Desmond Hotel Albany 3.5*
Number of rooms: 322
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Also Known As:
The Desmond Albany Hotel Albany
Desmond Americana
Desmond Hotel Albany
Hotel Style:
#1 Green Hotel in Albany
#8 Family Hotel in Albany
#10 Business Hotel in Albany
#10 Romantic Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from The Desmond Hotel Albany staff and other travellers.
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Warwick
9 months ago
over a year ago
Hyde Park, New York
over a year ago
Hyde Park, New York
over a year ago

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Questions? Get answers from The Desmond Hotel Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms that are sold as having a 'courtyard' view. It can be very noisy.”
  • 4th floor room, back of hotel.
 of 5 bubbles BLDTraveler, 22 Nov 2016 | Read review
“Overlooking the courtyard is nice. Otherwise not any great views.”
 of 5 bubbles LindaS770, 7 Nov 2016 | Read review
“Take an inside room with a view of the atrium.”
 of 5 bubbles 834larryd, 1 Nov 2016 | Read review
“A room in the back of hotel lets you see your car in the lot.”
 of 5 bubbles Jacques1313, 20 Oct 2016 | Read review
“Outward facing rooms are quieter than the courtyard.”
 of 5 bubbles MikeN660, 12 Oct 2016 | Read review
5 of 5