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Albany Marriott

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471 Reviews from our TripAdvisor Community

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There are newer reviews for Albany Marriott
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Showing 469: English reviews
Boston,MA
Reviewed 16 September 2014

With all the emphasis these days on comfortable beds I was very surprised that the bed was not comfortable. It was hard (not in a good way) and seemed a little concave toward the middle. Not what you would expect from Marriott. There was a comforter on the bed that was much too warm for September weather. I asked for...

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Helpful?
1Thank pmom226
Todd R, General Manager at Albany Marriott, responded to this review

Thank you pmom226 for reviewing our hotel trip advisor. We appreciate that you shared your experience. Our foam pillows are also known as down alternative but they are one in the same. Hope that helps clarify for future stays.

Great River, New York
Reviewed 15 September 2014

In town for a wedding and this was the recommended hotel. It was great. Room clean and spacious. Front desk helpful. Price reasonable. Indoor pool. Exercise room. Restaurant staff friendly. Overall very nice visit.

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Helpful?
Thank LenoreL629
Todd R, General Manager at Albany Marriott, responded to this review

Thank you for you review, we are delighted that you enjoyed your stay with us.

Great River, New York
Reviewed 9 September 2014

I arrived at 10:00 AM and was pleasantly surprised by Guest Service Supervisor Katie Devlin who welcomed me and promptly checked me in. After a 4 hour drive from Long Island, it was nice to be able to relax for a few hours before continuing my journey. The room was large and clean but sparse in terms of amenities. Some...

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Thank SpencertheSpy
Todd R, General Manager at Albany Marriott, responded to this review

Dear SpencertheSpy, Thank you for the review, we are excited that you were pleased with service. We are looking forward to welcome you back.

Boynton Beach, Florida
Reviewed 3 September 2014

We were there for a weekend to go to a wedding in Saratoga, NY. The rooms are in need of an upgrade, worn carpets, leaky shower heads and off and on TV. The front desk, bar and restaurant staff were great and very friendly. Courtesy van to the airport was very helpful.

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Helpful?
1Thank doc1365
Todd R, General Manager at Albany Marriott, responded to this review

Thank you Doc1365 for taking the time to review our hotel on TripAdvisor. I am happy to hear that you enjoyed the shuttle service and that our staff was friendly and helpful. We hope to see you again on your next trip to Albany, NY.

New York City, New York
Reviewed 2 September 2014 via mobile

This is a very clean and spartan hotel. For what it may lack in charm and style, it more than makes up for in services and professionalism. The rooms are fine, the food is ok, and the lobby bar is good when there are people there. If you find yourself traveling to this area on business, I would stay here...

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Helpful?
Thank Jerry L
Todd R, General Manager at Albany Marriott, responded to this review

Thank you Jerry for taking the time to review our hotel. I would agree that we are a great property for business travelers. We have shuttle service to the airport which is less than a ten minute drive. We also have an open space lounge off the lobby which is great for work or leisure time. We hope to see...

Avon, Connecticut
Reviewed 26 August 2014

First, the good. Our room was large. Our room was clean. The front desk staff was outstanding. The housekeeping staff also smiled and said hello. It is nice to have both an indoor and an outdoor pool (though the indoor heated pool was more comfortable, even in August). The fitness center was not especially inviting, though it was well equipped...

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Helpful?
Thank Linda K
Todd R, General Manager at Albany Marriott, responded to this review

Dear Linda K, Thank you for sharing your experience at the Albany Marriott. We are happy that you enjoyed the service and staff, as well as the indoor and outdoor pool.

Atlanta, Georgia
Reviewed 25 August 2014 via mobile

The great: 1. The desk staff and bartender were very knowledgeable and friendly. 2. The food at the restaurant was excellent. Kudos to the chef. The not so great: 1. This hotel really needs an update. The furnishings and carpet are dated and worn. Most Marriott's invest in frequent redecorating/ remodeling. Not this one. The terrible: 1. We waited 40...

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Helpful?
Thank Brian30135
Todd R, General Manager at Albany Marriott, responded to this review

Thank you Brian for reviewing our hotel on TripAdvisor. We are happy that you enjoyed the food in the restaurant and that you found our staff to be knowledgeable and friendly. I wanted to apologize for the inconvenience of having such an unusually long shuttle wait. We try to provide shuttle service from the airport in 15 minutes or less....

Weston, Massachusetts
Reviewed 24 August 2014

I had stayed at this hotel numerous times in the 1990's for business, and now just recently stayed for a pleasure trip. The hotel was as good as I remembered it. The staff (front desk and housekeeping) are pleasant and attentive. The room was clean and up to usual Marriott standards.

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Thank NoSpin
Todd R, General Manager at Albany Marriott, responded to this review

Thank you NoSpin for leaving a review about our hotel on TripAdvisor. I appreciate that you took the time to give us a positive review. I hope we will see you on your next trip to the Capital Region.

Buffalo, New York
Reviewed 21 August 2014 via mobile

I booked over the telephone to make sure it was guaranteed I was going to get a king size bed. I realized that it wasn't cheap to stay there (over $150 per night) but my experience with previous Marriott (Boston) has been pleasant. I therefore thought this time would be the same. The check-in day I received an email giving...

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Helpful?
1Thank Tochi4ever2000
Todd R, General Manager at Albany Marriott, responded to this review

Thank you for your review Tochi4ever2000, I am sorry to hear that there was a problem with the reservation and that you were not able to get a room with the king bed. Please visit us again and we will make sure to gain your trust back.

Reviewed 17 August 2014 via mobile

The rooms are big and clean with comfortable beds. My only complaints are that it seemed as if the bathrooms hadn't been redone in at least 10 years and wi-fi is $12.95 a day. Overall, it is a nice hotel, even if a little overpriced for what you get.

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Helpful?
Thank Michael H
Todd R, General Manager at Albany Marriott, responded to this review

Thank you very much Micheal H for sharing your experience with us. We appreciate that you took time to give us this review and hope to see you again the next time your'e in the Albany region.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Revel in rare blends of style and structure at the Albany Marriott. Our conveniently positioned Wolf Road hotel is just a short trip from Albany International Airport showcasing convenience for all travelers. Our spacious, thoughtfully crafted hotel rooms feature top-tiered amenities built for relaxation and a ergonomic work area. ... more   less 

Additional Information about Albany Marriott

Address: 189 Wolf Rd, Albany, NY 12205-1123
Region: United States > New York > Albany
Price Range: $163 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Albany Marriott 3.5*
Number of rooms: 359
Reservation Options:
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Also Known As:
Albany Marriott Hotel Albany
Marriott Albany
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Questions & Answers

Here's what travellers have asked, with answers from Albany Marriott staff and other travellers.
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Questions? Get answers from Albany Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get an adjoining room unless you have kids!”
 of 5 bubbles randyjayw, 15 Nov 2016 | Read review
“Ask for a room away from mechanical equipment. Room was quiet.”
 of 5 bubbles 9davee, 19 Oct 2016 | Read review
“King suites are great.”
 of 5 bubbles Rallybob, 17 Oct 2016 | Read review
“First floor rooms are more accessible from different entrances.”
 of 5 bubbles nievesl366, 19 Sep 2016 | Read review
“Check your room before paying for it”
 of 5 bubbles tangoshoes, 23 Aug 2016 | Read review
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