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Hampton Inn Albany-Western Ave/University Area

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#2 of 50 Hotels in Albany
Certificate of Excellence
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Hampton Inn Albany-Western Ave\/University Area
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804 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Albany-Western Ave/University Area
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Showing 791: English reviews
Reviewed 12 May 2016

This was my first time staying at this new hotel and I was very pleased. The hotel was very appealing to the eye. The staff was friendly and professional. I didn't have the opportunity to use the pool but glad that I had the option. No complaints at all!

Review collected in partnership with Hampton
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Helpful?
1Thank Nsiki S
Kathy T, General Manager at Hampton Inn Albany-Western Ave/University Area, responded to this review

Thank you very much for your excellent review. You really do have to try the heated indoor pool next time! We keep it at 85 degrees and the windows allow the sunshine to stream right in. One of my favorite rooms in our hotel. We look forward to seeing you again soon! Kathy Tabora General Manager

Oneonta Ny
Reviewed 11 May 2016

Great overall stay at this Hampton Inn. Service and accommodations were excellent. I appreciate the modern appearance and cleanliness of the hotel. Staff were professional and courteous. Good complimentary breakfast, Loved the Chobani Yogurt!

Review collected in partnership with Hampton
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Helpful?
1Thank Larry R
Kathy T, General Manager at Hampton Inn Albany-Western Ave/University Area, responded to this review

The Chobani is definitely one of the favorite items at our free hot breakfast. personally I like the bagel toppers, but they have bacon on them and to be honest, anything with bacon is may favorite!! :) I wonder if there is bacon yogurt? Thank you for taking the time to share your experience and for having chosen us for...

Canandaigua, United States
Reviewed 10 May 2016

I spent one night for a quick business trip. This Hampton Inn is super clean, has professional and responsive staff, and nice basic amenities. Bed and pillow comfort was also excellent, better than home:)

Review collected in partnership with Hampton
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1Thank Kelli G
Kathy T, General Manager at Hampton Inn Albany-Western Ave/University Area, responded to this review

Thank you very much. We hope to have you back so you can enjoy a few of our other amenities such as our heated indoor pool. Kathy Tabora General Manager

Mohawk Nation of Akwesasne, Canada
Reviewed 10 May 2016

This Hampton Inn was unlike any other! Very modern. We stayed two nights here and was more than delighted with our stay! The staff was extremely nice and helpful! Everything was more than expected from the staff to the complimentary breakfast to the indoor pool! The cleanliness of the pool and entire hotel gets A+ and the staff gets A++!...

Review collected in partnership with Hampton
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1Thank 141tinat
Kathy T, General Manager at Hampton Inn Albany-Western Ave/University Area, responded to this review

Thank you for sharing your experience. We read this to the staff at our morning huddle. This one was read by a member of our Housekeeping Team. It got applause at the end!! We look forward to seeing you soon! Kathy Tabora General Manager

Para-mus, United States
Reviewed 7 May 2016

The staff should have more professional training. The attitude is good but errors made in simple procedure. I emphasized that I worked for NYS and should be charged state rate when I made reservation and checked in. I was told OK but when I checked out to ask for a printed receipt and found I was still charged regular rate....

Review collected in partnership with Hampton
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Helpful?
Thank Renhong W
Kathy T, General Manager at Hampton Inn Albany-Western Ave/University Area, responded to this review

Thank you for taking the time to share your experience. I am also replying to your other observations privately but thought it would be impolite to ignore your comments on this forum. First, as always, thank you for caring so much. We truly believe that the guest who takes the time to communicate with us helps us to get better....

Torrington, United States
Reviewed 3 May 2016

As always, my stays with any hotel associated with the HIlton has been a pleasure. The staff was friendly and accomodating. The rooms are clean and spacious. The fitness facilities are state-of -the art. Having the complimentary breakfast was a plus...the choices were great and the kitchen staff were helpful and friendly.

Review collected in partnership with Hampton
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Helpful?
Thank Rebecca S
Kathy T, General Manager at Hampton Inn Albany-Western Ave/University Area, responded to this review

Dear Rebecca S, Thank you for sharing your experience here on Trip Advisor. The Housekeeping Team works very hard at what they do and it is a pleasure to share the reviews that mention how clean they are keeping the rooms. The Breakfast Team also enjoyed hearing that you appreciated their work in providing the free hot breakfast items. We...

Rochester, New York
Reviewed 3 May 2016

I visited for a late night stop on a road trip with friends. The hotel was very comfortable - bed and pillows are like clouds! The hotel was very clean and the staff were very helpful. We didn't stay long enough to use any of the amenities, but we did enjoy the hotel breakfast which was well stocked with healthy...

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Helpful?
Thank Lea K
Kathy T, General Manager at Hampton Inn Albany-Western Ave/University Area, responded to this review

Dear LeaKone, Thank you for taking the time to share your experience. I have one very important tip for your next stay in Albany...stay longer!! That way can enjoy the heated indoor pool! :) In all seriousness, I am glad you enjoyed the free hot breakfast and those beds really are awesome. Thank you for having chosen us for the...

New york
Reviewed 1 May 2016

We stayed here while we were visiting the College of St. Rose. The hotel is very clean and the rooms are spacious. The morning breakfast is pretty good. All in all, I had a pleasant stay and I would stay there again.

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Helpful?
Thank Lisa G
Kathy T, General Manager at Hampton Inn Albany-Western Ave/University Area, responded to this review

Dear Lisa G, Thank you for taking the time to post about your experience. If there is one thing we could have done better to provide you with a 5 star stay rather than a 4 star one, please let us know. We love to hear specifics on what opportunities we are missing in providing our guests with the best...

hyde park ny
Reviewed 1 May 2016

Very welcoming staff..great breakfast many choices. Great coffee . Room very clean. Staff very accommodating.Would definitely stay again . Great location for SUNY families. Right near styvesant plaza.

Review collected in partnership with Hampton
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Helpful?
Thank kathy r
Kathy T, General Manager at Hampton Inn Albany-Western Ave/University Area, responded to this review

Dear Kathy R Thank you very much! We are pleased to hear that you enjoyed your stay with us. If I may, we are constantly striving to get better at what we do. if you have any specific ideas on how we could have made your 4 star stay into a 5 star experience, we are always open to hearing...

Reviewed 1 May 2016

We were visiting colleges and chose Hampton Inn to stay for the night. It was clean and offered several amenities that we enjoyed; swimming pool with room to relax in, delicious cookies upon arrival, coffee and hot beverages in the lobby and a delicious breakfast in the morning. The amenities with free breakfast made this a pleasant stay and very...

Review collected in partnership with Hampton
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Helpful?
1Thank Glenn R
Kathy T, General Manager at Hampton Inn Albany-Western Ave/University Area, responded to this review

Dear Glenn R, We hope your college your was successful and of course, hope you picked on in Albany! :) Thank you for posting about your stay with us. We understand there are many hotel choices in Albany and consider it a gift to us each time a guest chooses to stay. Good luck on the college hunt!! Kathy Tabora...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Choose the Albany, NY hotel that is as smart as you are. We built this hotel in the right location, outfitted our rooms with up-to-date amenities, and hired a staff that delivers award-winning service. All together we provide a fresh, clean, comfortable stay with solid value. We know how important it is to be in the right spot in upstate New York. Our suburban hotel is located within 1 mile of the University at Albany, College of St. Rose, and Albany NanoTech. With easy access to Routes 87 and 90, this Albany hotel is the smart spot for a rest during your trip from New York City, Boston, Montreal or Syracuse. Only 4 miles from downtown Albany, you can visit the New York State Capitol, Empire State Plaza and Times Union Center.The Hampton Inn Albany offers our guests beautifully appointed guest rooms that welcome them to a traditional space. We have created a friendly environment designed with our guests' needs in mind.ADA accessibility is important to us. Be sure to let us know your needs and we will provide the right accessible room choice for you. ... more   less 

Additional Information about Hampton Inn Albany-Western Ave/University Area

Address: 1442 Western Avenue, Albany, NY 12203
Region: United States > New York > Albany
Price Range: $187 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Albany-Western Ave/University Area 2.5*
Number of rooms: 121
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Also Known As:
Holiday Inn Express Albany-Western Ave University Hotel Albany
Holiday Inn Albany
Hotel Style:
#2 Green Hotel in Albany
#3 Family Hotel in Albany
#4 Best Value Hotel in Albany
#4 Business Hotel in Albany
#6 Romantic Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Albany-Western Ave/University Area staff and other travellers.
3 questions
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Questions? Get answers from Hampton Inn Albany-Western Ave/University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stayed in a standard king room very spacious”
 of 5 bubbles jmanjumps, 13 Mar 2017 | Read review
“Bring swimming trunks - there is a pool. On Tuesday, there is also manager's dinner (free dinner and drinks).”
 of 5 bubbles alexanderl439, 7 Mar 2017 | Read review
“Ask for a room away from the elevator on a higher floor.”
 of 5 bubbles Motzof4, 22 Feb 2017 | Read review
“my room is facing the main road top of the reception area which i find acceptable.”
 of 5 bubbles itsme_solotraveller, 28 Jan 2017 | Read review
“Just call the front desk and ask for the kind of room you like”
 of 5 bubbles mohamadk225, 10 Dec 2016 | Read review
5 of 5