Hotelleo 14 Sammu-ro, Jeju, Jeju Island 63129 South Korea
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US$51
Free cancellation until 23-04-07
US$58
Free cancellation until 23-04-07
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US$62
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About
#4 of 198 hotels in Jeju
Location
Cleanliness
Service
Value
Hotel Leo is brand new hotel opened in Sinjeju, the greatest commercial area in Jeju Island, and located within 10 minutes of Jeju Air and Jeju Passenger Terminal. All sorts of amenities and public offices are located in the vicinity, and the area filled with things to enjoy, see, and eat, including “a carless road, Baozian Street, and a duty-free shop”, allowing guests to make new and different memories during your stay in Jeju Island.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Coffee shop
Children Activities (Kid / Family Friendly)
Strollers
Free airport transportation
Business Centre with Internet Access
Banquet room
Valet parking
Wifi
Rooftop bar
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Extra long beds
Bath / shower
Safe
Telephone
Clothes rack
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
City View
Languages Spoken
English, Chinese, Japanese, Korean
Location
81Good for walkers
Grade: 81 out of 100
73Restaurantswithin 1 km
5Attractionswithin 1 km
Contact
Hotelleo 14 Sammu-ro, Jeju, Jeju Island 63129 South Korea
Name/address in local language
Getting there
Rental CarsSee all Jeju car hire
235Reviews54Q+A16Room tips
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The staffs are so friendly and kind. The lady at the counter in charge of after hotel duty from 23 to 25 January 2023 were so helpful, not only help to find us the places of interest and even advised what to do during heavily snowing day. During checked in and out, she even helped to carry our big luggages alight and aboard from taxi/car. The morning mid-age male staff at counter helped me a lot on 25 January 2023 morning. He tried to book me the taxi and due to heavy traffic that day and no taxi were available, he patiently guided me on how to take a bus to get to airport and to get to car leasing company location so that i could get my car on time. My kids like the Leo Hotel Jeju island very much, their first snowman built here. They even want to come back here again next year. Thanks Jeju Island Leo Hotel so much for the hospitality rendered. regards, YX L…
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hwang Jaeyun, 제너럴 매니저 at Hotel Leo
Responded Jan. 31, 2023
Dear Sir/Madam, Thank you for choosing our Hotel Leo during your holiday in Jeju recently. We are glad to hear that you had enjoyed our hospitality. Your recommendation is highly appreciated and motivate us to do more for our guests. Look forward to welcoming you back! With Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very friendly and helpful staff. The room and bathroom were clean. Good spread of food and beverages for breakfast. Within walking distance from my eateries and shops. Overall, we had an enjoyable stay in Hotel Leo.
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Date of stay: December 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hwang Jaeyun, 제너럴 매니저 at Hotel Leo
Responded Dec. 5, 2022
Dear Sir/Madam. Wow! 5 out of 5 whilst the score doesn't exist! Thank you is not enough for this overwhelming gratitude towards your kindness. We have full commitment to make sure all of our guests leave happy like you had experience. We are so glad to hear that you had enjoyed the moment with us and our service delivery. Look forward to welcoming you back! With Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scenic10544656712 wrote a review Nov. 2022
This is the best hotel I've stayed in Jeju for the entire trip! The location is great, with close proximity to the airport and shopping street, with lots of cafes, bed and pillows are super comfortable, and the best part is the service by Helen! One of the rare hotels where all staffs could speak English, Helen went above and beyond the level of service by greeting us with a big smile when we checked in, went over to the lift to press the button for us, and even when we were checking out, she could address me by my name when I was walking to the reception. It was a nice ending to my entire trip and I was glad that I chose this hotel for my final night!
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hwang Jaeyun, 제너럴 매니저 at Hotel Leo
Responded Nov. 20, 2022
Dear Sir/Madam, Thank you for choosing our Hotel Leo during your holiday in Jeju recently. We are glad to hear that you had enjoyed our hospitality. Your recommendation is highly appreciated and motivate us to do more for our guests. Look forward to welcoming you back! With Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed 4 nights in the suite for 3. Paid 685,000 won in total. Spacious suite & bathroom. Clean. Excellent WiFi. Staff polite & helpful. Plenty of restaurants around the area. Shopping street close by. Convenience store next door. Bus stop just outside hotel. The steam closet in the room really helps to freshen the clothes every day!! Will definitely recommend this hotel to friends.
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Date of stay: October 2022
Rooms
Service
Sleep Quality
Room Tip: Our room on the 8th floor had city view. A bit noisy cos of traffic but didn't bother us.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hwang Jaeyun, 제너럴 매니저 at Hotel Leo
Responded Nov. 20, 2022
Dear. Sir/Madam. We are glad that you were happy with our location. This is why we are in the city central to support your comfortable stay. Your valued feedback about us would be helpful for some other travelers to choose their accommodation. Thank you for your comment and we are looking forward to serving you in the near future. Sincerely.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Exceeded my expectation. The front desk staff along with housekeeping and maintenance staff were polite and friendly from the beginning until the end. The room was large, the AC worked well, the bathroom was immaculately clean and without odor, the bedsheet was clean, Netflix was available, and the room was quiet. The bed and the ambiance of the room were so comfortable and inviting that I decided to spend more time at the hotel to relax. I am relieved that I did not just focus on the negative review because this hotel is not old. Definitely a bargain deal! The check out was simple and they were able to reserve a taxi which came within 2 minutes. So efficient and helpful! Thank you!
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hwang Jaeyun, 제너럴 매니저 at Hotel Leo
Responded Nov. 20, 2022
Dear. Guest. Thank you very much for your time to comment on our Hotel Leo. We have been delighted by positive aspects you mentioned. Your valued feedback about us would be great helpful for some other travelers to choose their accommodation. We hope to welcome you back to our hotel very soon! Sincerely.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Poor maintenance of hotel facilities but good location (near airport and plenty of food options) and reception counter staff who can speak adequate English to provide directions. The newly opened rooftop bar serves very delicious food and drinks but unfortunately no desserts. I paid for a king-size bed. It was just 2 beds joined together with a VERY OBVIOUS gap between the two beds. The reception staff said that in Korea, king-size beds means 2 beds joined together and the obvious gap is suppose to be felt. The gap is so obvious that if you cannot smoothly roll from one side of the bed to ther other, because you will somewhat fall into the gap. Why the heck would I order a room with a king-size bed just so to fall into the gap in the middle of the bed? Listening to the reception staff Helen's explanation about king-size beds in Korea makes me wonder if the hotel treats guests as idiots. To be fair, Helen offered to change me to a queen-size bed (I paid for a king-size) but she informed me 2 mins before I stepped out of the hotel and I had to make a decision to pack up my things within the next 5mins. Whatever good impression that I had with Helen in checking me in and giving directions kinda became negative at that point. Hotel Leo, please do not treat your guests like this, we also pay good money to stay in your premise. Other than that, the bed frame was peeling, one of the pillow cases had a foot mark and the aircon suddenly stops in the middle of the night. Reinforces the point about poorly maintained facilities. I cannot say much about the view from my 7th floor room as my room had a view of... another building's wall. I guess the hotel was trying to use another building's wall to block out the summer sun's heat from my room. On the other hand, the location of the hotel is excellent. Especially for travellers going to and from the airport (4400 won per way by taxi or 1200 won per way by bus). It is also near plenty of really nice foods like black pork BBQ, Makchang BBQ, raw sashimi and a specialty tofu shop. For those who like shopping, within walking distance is Innisfree, faceshop, Olive Young, Planet Jeju, etc. For those who still need to do a on-arrival PCR test, Halla General Hospital is 5mins walk away. In addition, the hotel location is great for going to tourist spots like Dongmun Market (about 8000 won per way), O Sulloc (2400 won by bus per way or 45000 won by taxi per way) and Lotte Mart (1150 won by bus per way or 4500 won by taxi per way). To be fair, the reception staff's English were one of the better ones that I've experienced on the island. They were also very helpful in giving directions. It is a pity that the physical facilities of the hotel is poorly maintained. I hope the hotel can look into this review so that it will not be overshadowed by the numerous other hotels surrounding this hotel.…
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hwang Jaeyun, 제너럴 매니저 at Hotel Leo
Responded Sep. 21, 2022
Dear. Guest. Thank you for your time to comment on our Hotel Leo. I'm so sorry to hear that you had inconvenience during your staying. We learn from and use to improve from your feedback like this.We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good Hotel, but the most memorable aspect was the staff. In particular Front Desk manager Helen Cho who checked us in. Unbelievable personality and such an asset for the hotel. She helped us out with everything, from information about good restaurants to getting a good trusted driver for a few days. perfect example of how excellent staff can make an average hotel great! Good location with lots of restaurants and shops in walking distance also helped.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hwang Jaeyun, 제너럴 매니저 at Hotel Leo
Responded Sep. 21, 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our family of 5 stayed in 2 rooms for 3 nights and we had a very enjoyable stay. Everything from the fantastic location, the cleanliness and comfort of the big rooms, the very affordable and good buffet breakfast spread, the free parking and the excellent service. Special shout out to Helen who attended to us from check-in and ensured all our needs were attended to throughout the stay. We had a lot of challenges with communication in Seoul and Jeju but Helen spoke excellent english which was a welcome respite. She made recommendations on where we can visit as well as good restaurants in the area. As we were required to undergo PCR tests as part of our travel requirements Helen helped us communicate with and check with the hospitals to ensure they are authorised as well as get us the information on how and where to take the tests. She even messaged us on her off day to ensure we get the information we need. Will definitely stay there again if we go back to Jeju.…
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Date of stay: December 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hwang Jaeyun, 제너럴 매니저 at Hotel Leo
Responded Sep. 21, 2022
Dear. Guest. Thank you very much for your time to comment on our Hotel Leo. We have been delighted by positive aspects you mentioned. Your valued feedback about us would be great helpful for some other travelers to choose their accommodation. We hope to welcome you back to our hotel very soon! Sincerely.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It doesn't look like much from the outside and the lobby looks tacky with the big statue in the middle. But the room is spacious and the bed was very comfortable. It was perfect for a night before an early flight out as it's only a couple of kilometers from the airport. The surrounding area is a bit shady and parking (like all other hotels in that area) is a pain. Great base if you're traveling without a car though.
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Date of stay: November 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hwang Jaeyun, 게스트 서비스/프런트 오피스 at Hotel Leo
Responded Feb. 24, 2021
Dear. Guest. First of all, thank you very much for your time to comment on our Hotel Leo. We have been delighted by positive aspects you mentioned. Your valued feedback about us would be great helpful for some other travelers to choose their accommodation. However I am sorry to hear the inconvenience you mentioned. We learn from and use to improve from your feedback like this. I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The most memorable hotel in Korea. Good location, accessibility and great staffs. Especially I would never forget the man who work in the morning. Unfortunately I can't remember his name, but his hospitality gave me unforgettable memories. I couldn't say to thank to him because he looked so busy on the day of check-out. If I go to Jeju Island again, I will definitely stay there again and say "thank you".
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Date of stay: September 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hwang Jaeyun, 게스트 서비스/프런트 오피스 at Hotel Leo
Responded Feb. 24, 2021
Dear. Guest. Thank you very much for your time to comment on our Hotel Leo. We have been delighted by positive aspects you mentioned. Your valued feedback about us would be great helpful for some other travelers to choose their accommodation. We hope to welcome you back to our hotel very soon! Sincerely.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$54 - US$68 (Based on Average Rates for a Standard Room)
LOCATION
South KoreaJeju IslandJeju
NUMBER OF ROOMS
95
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Frequently Asked Questions about Hotel Leo
Which popular attractions are close to Hotel Leo?
Nearby attractions include Nuwemaru Street (0.5 km), Jeju Dream Tower (0.8 km), and Jungle Book by Alice (0.5 km).
What are some of the property amenities at Hotel Leo?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free parking.
Which room amenities are available at Hotel Leo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Leo?
Guests can enjoy a rooftop bar, breakfast, and complimentary tea during their stay.
Is parking available at Hotel Leo?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Hotel Leo?
Conveniently located restaurants include Ollae Guksu, Samdajeong, and Samsunghyeol Haemultang.
Does Hotel Leo have an airport shuttle?
Yes, Hotel Leo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Leo have airport transportation?
Yes, Hotel Leo offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Leo?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Leo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Leo?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.