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Sheraton Grand Incheon Hotel

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Sheraton Grand Incheon Hotel
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511 Reviews from our TripAdvisor Community

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Showing 304: English reviews
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Honolulu, Hawaii
Reviewed 1 week ago

After traveling for 16 hours, including 13 hours in the air, the Sheraton Grand Icheon Hotel provided the best rest and the most peaceful sleep I could have ever wanted. The bed was really comfortable and the hotel was really quiet. The staff was very professional, friendly, helpful and went out of their way to see that my wife and...

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Thank coachpate
Tewksbury, Massachusetts
Reviewed 1 week ago

First, this is a great hotel. Sheraton should be congratulated on such a great property. Upon arrival, the staff made me feel welcome, and actually seemed genuine in their concern. The location is wonderful. Song-Do “Central Park” is right across the street, and there are dozens of restaurants and shops within an easy walk nearby. If you need anything, the...

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Thank Traveler7388
Porto, Portugal
Reviewed 1 week ago via mobile

Very good hotel. The staff is always present to help, bedrooms are large, comfortable and well equiped,the breakfast is super. The bedroom view is directed over the central park which looks great specially at night. Good indoor pool. Ideal for business in Incheon.

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Thank R_Gaio
Reviewed 2 weeks ago

We had 3 days company meetings here during the winter. Room is very spacious compared to 5 star hotel in the city. Staff are very polite and attentive. Breakfast is good and with excellent food varieties. We had 2 dinners catered by the hotel in the meeting room also tasted reasonable. If you like to din out, there are plenty...

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1Thank Sam L
Shanghai, China
Reviewed 4 weeks ago

With only 30 minutes taxi drive from the airport Sheraton Grand Incheon Hotel is the perfect destination. Fast and very friendly check in and check out procedure….perfect. With time for a gym visit and a very good buffet dinner my short over night stay could not be better. Will come back on my next trip, for sure.

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Thank Markus19721004
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Markus19721004, warm greetings from Sheraton Grand Incheon Hotel. We are happy to hear that you had great stay with us along with buffet dinner and wonderful service. Sheraton Grand Incheon promises you to keep up the good work and looking forward to greet you soon in near the future.

Reviewed 4 weeks ago via mobile

The hotel is about 1/2 hour away from the airport and about 1 hour away from Seoul (when there is no traffic). The rooms are very nice. The hotel breakfast buffet is big and has quite a variety of food. We were staying here for business reasons and the Korean company we were working with was close by, so it...

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Thank Linda H
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Linda H, thank you for staying with Sheraton Grand Incheon Hotel. We are delight to hear that you had comfortable stay with us. On your next visit, kindly visit our concierge desk and our concierge team will be pleased to assist you with most updated restaurants and attraction information. Dear Linda H, thank you again for your generous comments...

Guam, Mariana Islands
Reviewed 4 weeks ago

The hotel is o.k. It was clean and comfortable, the room size is ok for Asia. It is rated as a 5 star tourist hotel, but it is more of a "convention" hotel. I chose this hotel because it was my 1st time in Korea, my trip was short notice and I was going in blind. I played it safe...

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1Thank Rubyrazz
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Rubyrazz, thank you for staying with Sheraton Grand Incheon Hotel. We sincerely apologize for the inconvenience and disappointment which you experienced during your stay here with us. Your feedback has been shared with our related team members and we will definitely go through our customer service guideline once again. Dear Rubyrazz, we sincerely hope that we may have the...

Reviewed 4 weeks ago via mobile

I booked the hotel thinking it was close to the airport since I had an early flight the following day. It turned out that I still had to ride a bus for 30min to go to Incheon airport, it was still a nice and comfortable stay though. It doesn't have an airport shuttle though. It was still a pleasant stay!!...

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Thank Aurora A
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Aurora A, thank you for staying with Sheraton Grand Incheon Hotel. We are delight to hear that you had comfortable with us. We promise you to keep up the good work and hope to greet you again in the future.

Sarasota, Florida
Reviewed 5 weeks ago via mobile

Clean, efficient, everything at your fingertips. Great staff, room was outstanding, view of downtown Incheon and park. Lots of sockets to recharge after long trans American flight, staff impeccable, great English,took care of me very well. Good Whiskey in bar, enjoy !!

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Thank Gary G
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Gary G, thank you for sharing your great experiences with Sheraton Grand Incheon Hotel. We promise you to keep up the good work and hope to greet you again in the near future.

Sydney, Australia
Reviewed 11 February 2017

I reserved this property because I was assured that matching my Marriott status [Gold] with Starwood [also Gold] I would receive the same level of rewards. Well on checking in I was told to have access to the Club Lounge I needed to be Platinum- had i known this I would have gone to Marriott [or even Hilton where I...

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Helpful?
Thank Jeffrey C
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Jeffrey C, thank you for staying with Sheraton Grand Incheon Hotel. We sincerely apologize for the inconvenience and disappointment which you experienced during your stay here with us. We appreciate your open and frank review as only this will make us better. Your feedback has been shared with our team members and reviewing our brand standard guide again. Dear...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Feast
Feast
Cuisines: International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Let us be your home base when visiting Northeast Asia's vibrant new business hub, a unique new waterfront offering a wide range of residential, business, cultural, and retail facilities. The recreational attractions in our neighborhood include the beautiful Central Park. The Convention Center facilitates successful business meetings, and the Northeast Asia Trade Tower, and the Green Climate Fund are also located nearby. International Airport is only 20 minutes from the hotel, and Seoul is 40 minutes away. Watch the sun rise or set over Central Park from one of our 321 thoughtfully designed guest rooms, including 16 suites. All accommodations ensure a comfortable stay with our signature Sheraton Sleep Experience Beds. It is our goal to offer a clean, healthy, and comfortable stay to our guests, and we are proud to offer Korea's first fully non-smoking, 'Leadership in Energy and Environmental Design'-certified hotel. Our environmental efforts have resulted in several awards. Join us for an exceptional dining experience in one of our four unique, elegant restaurants, or unwind in the Lobby Lounge or bar. Relax in our indoor swimming pool or work out in the fully-equipped Sheraton Fitness center. We look forward to helping you feel comfortable and connected during your stay. ... more   less 

Additional Information about Sheraton Grand Incheon Hotel

Address: 153, Convensia-daero, Yeonsu-gu, Incheon 21998, South Korea (Formerly Sheraton Incheon Hotel)
Region: South Korea > Incheon
Price Range: $177 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Incheon Hotel 5*
Number of rooms: 321
Reservation Options:
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Hotel Style:
#1 Business Hotel in Incheon
#2 Spa Hotel in Incheon
#4 Luxury Hotel in Incheon
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Incheon Hotel staff and other travellers.
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Questions? Get answers from Sheraton Grand Incheon Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have a great view.”
  • A very comfortable room
  • the view
  • The view of the park across the street from the hotel
 of 5 bubbles coachpate, 16 Mar 2017 | Read review
“Best views are the ones facing the water.”
 of 5 bubbles travelerINaustin, 17 Jan 2017 | Read review
“room with the central park view”
 of 5 bubbles Clara0531, 4 Dec 2016 | Read review
“View of Central Park the best”
 of 5 bubbles waterman808, 8 Nov 2016 | Read review
“Fly into Incheon, not Gimpo to stay here.”
 of 5 bubbles patriots777, 7 Nov 2016 | Read review
5 of 5