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Grand Hyatt Incheon

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1,798 Reviews from our TripAdvisor Community

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Showing 1,325: English reviews
Noosa, Australia
Reviewed yesterday NEW

Clean, comfortable hotel. Nice swimming pool, sauna and jacuzzi well maintained. Breakfast offered a great selection of foods. Super close to airport with efficient shuttle bus. Would stay here again without hesitation.

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Helpful?
Thank soozlefish
Dubai, United Arab Emirates
Reviewed 3 days ago NEWvia mobile

I had a very short stay at Grand Hyatt near Incheon airpor but I enjoyed every moment. The hotel is very modern and futuristic. It gave the impression that it is prepared for an art exhibition. The rooms are very specious and give a warm feeling. The bathroom is huge with shower cabin plus the bathtub, I found it very...

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Thank Tzupy29
grandhyattincheon, 매니저 at Grand Hyatt Incheon, responded to this review

We sincerely appreciate you taking your valuable time to provide us such a wonderful and detailed feedback. It is rewarding and equally motivation for us to further strive to continuously improve our level of service and care. It was a great pleasure to have you staying with us and my team and I are looking very much forward welcoming you...

Lebanon
Reviewed 4 days ago NEW

We stopped in Korea to break up a long distance flight. The pickup from the airport was smooth and well sign posted and we were dropped at the front door for a quick effortless check in. The room was superb with luxurious appointments through out. the shower was large and very clean. the bed was very comfortable and a welcome...

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Thank greenfrog-j
grandhyattincheon, 매니저 at Grand Hyatt Incheon, responded to this review

Thank you very much for your valuable feedback posted on TripAdvisor We are very pleased to know that you had a great stay with us between your long flights. We will work continually towards providing our guests with most personalized and exclusive service in Korea. Once again, we very much appreciate your feedback and we hope we can welcome you...

Reviewed 4 days ago NEWvia mobile

It's a first in 25 years of business travel, returned late evening to a hotel room which was not attended to by room service As if botched up hotel pick up, malfunctioning wifi was not enough Even the office drop was a nightmare of an experience First and last stay at this property

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Thank Anamika A
Seoul, South Korea
Reviewed 5 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank sungjink2017
grandhyattincheon, Manager at Grand Hyatt Incheon, responded to this review

United States
Reviewed 6 days ago NEW

This is an excellent hotel to stay at if visiting Seoul from amenities, staff, maintenance and cleanliness. There is easy access to Seoul via the Airport Express Metro (about 55 minute ride) and the hotel shuttle leaves every 15 minutes. My only regret is I wasn't able to take advantage of all the hotel had to offer. Very relaxing environment.

Review collected in partnership with Hyatt Hotels
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Thank D3981MFbrianw
Raceland
Reviewed 6 days ago NEW

This hotel is awesome for its proximity to the airport. However beyond that, it has seen better days. The public areas looked like they needed major renovation with carpet coming apart in many places. The room was clean but looked worn out.

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Thank tinku928
grandhyattincheon, 매니저 at Grand Hyatt Incheon, responded to this review

I would like to thank you for staying with us and for taking the time to share your recent experience with us through TripAdvisor. We built newly the West Tower in 2014 and at the same time, in regards to the East tower, you will be very pleased to hear that we are in the final stage of planning a...

Reviewed 1 week ago NEWvia mobile

I stayed at the Grand Hyatt Incheon as part of an overnight stopover in Seoul en route to Israel, and had an amazing experience. The quality of the hotel and room is 5 star, as you would expect with a Hyatt. The staff are extremely courteous and speak English fluently, and the food is top notch. Transport to Incheon and...

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Thank Salvatoret1
grandhyattincheon, 매니저 at Grand Hyatt Incheon, responded to this review

Thank you very much for sharing your experience with other travelers. We are very happy to know that your recent stay with us was comfortable. We look forward to welcoming you again and having the privilege to serve you, as we continually strive to provide warm and genuine service. Thank you very much. Best Regards Misun Ha Marketing Communications Manager

Sydney
Reviewed 1 week ago

The hotel is about 5 minutes’ drive from the airport. It is a grand, imposing building, with marble columns and granite walls, more like the head office of a large bank than a hotel. The lobby appears somewhat cold and barren with a minimalist design. The furnishings in our room are contemporary, simple yet high quality and elegant. The hotel...

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Thank ptseng
grandhyattincheon, 매니저 at Grand Hyatt Incheon, responded to this review

Thank you very much for staying with us at Grand Hyatt Incheon, and leaving us with your detailed feedback, which is truly appreciated. All our guests feedback are always welcome, as it gives us a great opportunity to get to know our guests better, and continuously improve our products and services. Your comments have been shared with all our team...

Phnom Penh, Cambodia
Reviewed 1 week ago

We had a 13 hour layover. We therefore had an unusual stay: bath, 4 hour sleep, long brunch with friends, another rest, and then back to the airport. Everything was perfect. It is beautiful, comfortable and convenient!

Review collected in partnership with Hyatt Hotels
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Thank Artfromithaca
grandhyattincheon, 매니저 at Grand Hyatt Incheon, responded to this review

Thank you very much for staying with us on your trip. It is always a great pleasure reading such wonderful reviews from our guests, which gives our team great motivation. We are extremely excited to hear that you enjoyed your stay with us and our genuine care was met your expectation. We are definitely looking forward to welcoming you back...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand Hyatt Incheon

Address: 208, Yeongjonghaeannam-ro 321beon-gil, Jung-gu, Incheon 22382, South Korea (Formerly Hyatt Regency Incheon)
Region: South Korea > Incheon
Price Range: $153 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Incheon 5*
Number of rooms: 1022
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Ctrip TA, Agoda, Hyatt Hotels Corporation and Hotels.com so you can book your Grand Hyatt Incheon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Incheon Hotel Incheon
Incheon Hyatt Regency
Hyatt Incheon
Hotel Style:
#2 Spa Hotel in Incheon
#2 Business Hotel in Incheon
#4 Luxury Hotel in Incheon
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Incheon staff and other travellers.
20 questions
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Questions? Get answers from Grand Hyatt Incheon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I suppose all rooms are the same since there is no view (other than the airport) options per se.”
 of 5 bubbles rainman711, 3 Jan 2017 | Read review
“East Wing is prefered”
 of 5 bubbles bentami, 21 Dec 2016 | Read review
“Review based on East Tower; West tower might be superior, at least from the outside it seems that way.”
 of 5 bubbles I9764LKdavidb, 18 Dec 2016 | Read review
“There are two towers,but I don't know if there is a quality difference between them. Better ask.”
 of 5 bubbles corradol2013, 14 Dec 2016 | Read review
“rooms with airport view”
 of 5 bubbles Clara0531, 4 Dec 2016 | Read review
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