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Lotte Hotel Ulsan

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#1 of 20 Hotels in Ulsan
Certificate of Excellence
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234 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Brisbane, Australia
Reviewed 13 December 2013 via mobile

Recently stayed for a week on business. Found the hotel to be spotlessly clean, friendly staff and a great breakfast buffet selection. Enjoyed some good food recommendations for local restaurants by the concierge. Room was good size with a comfortable bed. Would strongly recommend and stay again next time I'm in Ulsan.

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Helpful?
Thank daveb970_brisbane
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for staying with us at Lotte Hotel Ulsan I have well received your comment through site of Trip Advisor. I am very pleased to hear your compliments of our hotel room and a restaurant Your comments will be kept in our mind at all times. Thank you again and I hope to welcome you soon with a warm...

Seoul, South Korea
Reviewed 20 November 2013

I stayed here several times during my business trips to Ulsan. The Lotte Hotel in Ulsan is located in the downtown and therefore tons of restaurants, coffee shops, entertainment facilities are in walkingwalking distance. The hotel itself is not new but very well maintained and all facilities are up to date. The rooms are spacey and clean.The sauna and spa...

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Thank Seal_00007
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for staying with us at Lotte Hotel Ulsan I have well received your comment through site of Trip Advisor. I am very pleased to hear your compliments of our hotel totally This hotel is being under renovated as it has been built for ten years. Thank you again and I hope to welcome you soon with a warm...

California
Reviewed 25 October 2013

We are fortunate to be assigned to one of the newly renovated room. It has lots of amenities and it is a very comfortable room. I love the shower and great water pressure! The gym is very well equipped, and it provides gym clothing for guests, including socks, for free. One has no excuse not to use it. Everything is...

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Helpful?
Thank GoingPlaces111
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for staying with us at Lotte Hotel Ulsan I have well received your comment through site of Trip Advisor. I am very pleased to hear your compliments of our hotel totally It is our pleasure to satisfy what you have any matters . We look forwards to providing you with better services on your next visit at Lotte...

Itala, Italy
Reviewed 17 October 2013

I find excessive the ratio between quality and price. the rooms and throughout the hotel are old and should be restructured. Enormous price for the type of Hotel. The only positive thing is the location, close to shopping centers and the downtown.

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1Thank kos m
Antwerp, Belgium
Reviewed 29 September 2013

Great entrance and very friendly, but overall helpful staff. Reception desk understand your requests and react swift on special demands. You only need to ask how to go to your room with the elevator the first time, since the elevators are on the opposite side of the huge entrance hall around the corner. Great view from the 20th floor but...

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Helpful?
Thank Marko B
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for staying with us at Lotte Hotel Ulsan This hotel is being under renovated as it has been built for ten years. we try our best to prepare new one when you make a reservation Please tell us in advance .Thank you again and I hope to welcome you soon with a warm hearted service at Lotte Hotel...

Houston, Texas
Reviewed 28 September 2013

Although more luxurious than I prefer, this hotel is comfortable and very relaxing with pool and gymnasium and a good menu for room service. It is a bit pricey but most nice hotels in korea are a little expensive. I would definately stay here again as the staff is very accomodating but not overbearing.

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Thank Jason M
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for staying with us at Lotte Hotel Ulsan I have well received your comment through site of Trip Advisor. I am very pleased to hear your compliments of our hotel room and front desk clerk. Your comments will be kept in our mind at all times. Thank you again and I hope to welcome you soon with a...

Busan
Reviewed 11 September 2013

I am sure th Lotte Ulsan Hotel used to be one of the best hotels in Korea. Unfortunately, as with other Lotte hotels I have stayed in Korea some of the rooms are getting outdated. The hotel entrance, lobby, restaurants, food, service can not be faulted. 5 Star! The rooms are very clean but just a little outdated and needing...

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Thank Tobster3
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for staying with us at Lotte Hotel Ulsan This hotel is being under renovated as it has been built for ten years. we try our best to prepare new one when you make a reservation Please tell us in advance .Thank you again and I hope to welcome you soon with a warm hearted service at Lotte Hotel...

Reviewed 6 September 2013 via mobile

I always stay here when I am in Ulsan. Yes the rooms deserve an upgrade. They are doing this now 2 floors at a time. I travel here 3 times a year and would not stay anywhere else. Service is excellent. Location is excellent. Shopping, dining, and bars are all within walking distance. I recommend staying here.

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Thank MarkSM8
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for staying with us at Lotte Hotel Ulsan I have well received your comment through site of Trip Advisor. I am very pleased to hear your compliments of our hotel room and front desk clerk. Your comments will be kept in our mind at all times. Thank you again and I hope to welcome you soon with a...

Warrington
Reviewed 27 August 2013

The hotel is well appointed and is in a great location ,the rate is on the expensive side compared with hotels of this standard in other cities. The internet is free. There is an amenity in the room that I have never come across before .............. there is a mobile phone in room for customer use. Any call you make...

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Thank PNX
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for staying Lotte hotel Ulsan. We are afraid of you felt some high priced things But we provide renewal room which are equipped with good amenities and facilities Your review is shared with our entire team members. Please come back and stay with us again and we will take another great care of your stay. Y.M. LEE General...

Houston, Texas
Reviewed 26 August 2013

For Lotte brand, this hotel could do a lot better. There were a few attention to detail things that shouldn't happen as often for the premier brand for South Korea (hence my 3 star rating). The Good: Great location near shopping and the Lotte department store underground. Plenty of dining options and a grocery store (get drinks and snacks there...

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Helpful?
Thank dsysana
울산롯데호텔객실담당, 제너럴 매니저 at Lotte Hotel Ulsan, responded to this review

Thank you for your feedback. we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. we appreciate your nice comments regarding staff and location However we are sorry we fell below your expectation regarding customer service which was unacceptable. we will address this point. I assure you the feedback of our hotel will be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Lotte Hotel Ulsan, located in the new downtown of South Korea`s premier industrial city Ulsan, can present the best satisfaction for any travel purpose including business or sightseeing as we have 211 rooms with easy access to the airport, bus terminals, shopping centers and financial districts. Lotte Hotel commands a beautiful landscape view of the Taehwagang River crossing Ulsan with modern and classy atmosphere, and has created a new culture of Ulsan with elegant service. Also equipped with banquet halls, guests will be satisfied with successful business and events. ... more   less 

Additional Information about Lotte Hotel Ulsan

Address: 282, Samsan-ro, Nam-gu, Ulsan 44719, South Korea
Region: South Korea > Ulsan
Price Range: $164 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Ulsan 5*
Number of rooms: 211
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Questions & Answers

Questions? Get answers from Lotte Hotel Ulsan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up, the better”
  • The entrance to the room
  • Flat screen TV
  • Lounge chairs
  • The bed and lounge
  • From the room entrance
 of 5 bubbles Eskay97, 4 Jan 2016 | Read review
“Away from lifts is quieter ~ exec rooms & mini-suites good”
 of 5 bubbles 662ChrisH662, 11 Nov 2015 | Read review
“Choose higher floors”
 of 5 bubbles munilharsh, 8 Aug 2015 | Read review
“Get a room facing the ferris wheel, beautiful when it lights up at night.”
 of 5 bubbles PSH82, 27 May 2015 | Read review
“12th floor twin room”
 of 5 bubbles martinw203, 13 May 2015 | Read review
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