Cinnamon Bentota Beach - Signature Selection
Cinnamon Bentota Beach - Signature Selection
Galle Rd, Bentota 80500 Sri Lanka
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Avg. C$303 /night, 11/10 - 11/11
C$345
per night
C$324
per night
C$302
per night
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5.0
#3 of 42 hotels in BentotaLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Cinnamon Bentota Beach – Signature Selection, an elevated icon within the Cinnamon Hotels & Resorts portfolio, offers a luxurious retreat where heartfelt hospitality takes center stage. Set between the river and ocean on Sri Lanka’s golden coastline, this legendary resort, originally designed by Geoffrey Bawa, spans 11 acres of lush gardens, coconut groves, and stunning views. With 159 rooms featuring a blend of traditional design and contemporary interiors, the resort offers luxury amenities, fine fittings, and exceptional in-room comforts. Guests can indulge in a curated culinary journey across multiple dining venues, relax by the pool, or engage in water sports and adventures. This Signature Selection property is dedicated to creating personalized experiences that celebrate connections with both oneself and others, all within an environment of rustic luxury and timeless elegance.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Beach
Bicycle rental
Kids stay free
Valet parking
Wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Bicycles available
Boating
Canoeing
Diving
Game room
Hiking
Snorkelling
Water sport equipment rentals
Windsurfing
Aerobics
Bicycle tours
Billiards
Canoeing offsite
Darts
Entertainment staff
Evening entertainment
Fishing
Patio
Walking tours
Board games / puzzles
Nightclub / DJ
Video game console
Babysitting
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Massage chair
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Outdoor furniture
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Air purifier
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Great View
Languages Spoken
English, French, Russian, Arabic and 11 more
Location
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 84 out of 100
84
Diyawanna Oya Seaplane Base
54.4 km•
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Koggala Airport
61.6 km•
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Rental Cars
29 Restaurants
within 0.5 kilometers
Reviews
5.0
1,446 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Cinnamon Bentota Beach is celebrated for its cleanliness and serene, cultural atmosphere that captivates guests seeking relaxation. While the hotel's service generally garners accolades for attentiveness, there have been occasional mentions of inconsistency. Its comprehensive amenities, from the diverse dining options to beach access, are popular among guests, even as some suggest enhancements.
The spacious rooms with stunning views are a highlight, though a few guests have pointed out dampness concerns. Set in a picturesque location, the hotel's value perceptions are mixed, with some questioning costs while others feel the experience justifies the price.
Location
Picturesque
Atmosphere
Welcoming
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Comprehensive
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1,446Reviews20Q+A100Room tips
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Detailed Reviews
Hotel's Favourite
The most luxurious and relaxing experience. Very kid friendly and incredibly kind and helpful staff.
We would highly recommend to anyone wanting to relax and unwind, as well as do a variety of activities and day trips.
The restaurants were all delicious and fresh and the variety of food and cuisines in the buffet was huge
We would highly recommend to anyone wanting to relax and unwind, as well as do a variety of activities and day trips.
The restaurants were all delicious and fresh and the variety of food and cuisines in the buffet was huge
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Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maja Romanus, Guest Services / Front Office at Cinnamon Bentota Beach - Signature Selection
Responded Oct 1, 2024
Dear Valued Guest, Thank you for your wonderful review! I’m thrilled to hear that you had such a luxurious and relaxing experience with us. It’s fantastic to know that your children were accommodated and that our staff made a positive impact during your stay. We appreciate your recommendation and are glad you enjoyed the variety of delicious food and cuisines in our buffet. It’s great to hear you took advantage of our activities and excursions as well! We look forward to welcoming you back for another unforgettable experience! Best Regards, Maja Romanus, Guest Relations Executive, Cinnamon Bentota Beach.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When "Bentota Beach Hotel" first opened 50 years ago in 1970 it was the talk of tourist circles in Sri Lanka, designed by the acclaimed architect Geoffrey Bawa. My wife and I remember spending one night of our honeymoon in January 1972 and paying the princely sum of Rs 550 for Half-board. That was a little more than our monthly combined salaries then. We did visit the hotel twice afterwards but this time we went because the hotel has recently undergone an extensive refurbishment and addition of two new wings, retaining the same architectural character. Due to Covid-19 hotels are just opening up after 3 months of lock-down under stringent health guidelines and they are offering great discounts to the local clientele as foreigners are unable to come due to the closure of the airports. Apparently the management miscalculated what would be an attractive offer: While its sister hotel Cinnamon Bey in Beruwela had near 100% occupancy, this huge property had only two guests: Us! We were upgraded to a suite. Its bathroom had only one hook to hang towels. It puzzles me always as to why hotels don't provide two sets of towels which can be separately identified in double rooms. Surely when two persons use the same white towels they can get mixed up.
The restaurant staff went to great lengths to prepare the special meals required by my wife for medical reasons. The efforts of Chathura (steward) and Bandara (Chef) are appreciated. Amanda at the Reception was a great help. The a la Carte menu did not provide much choice, in fact there was none in the aperitiff and soup categories. There was hardly any signage on the ground floor to lead us to the restaurant. Perhaps things are still under repair. The best attraction is the hotel's location on the wide sandy beach stretching for almost a mile. Enough water sports can be enjoyed on the river by the side.
The restaurant staff went to great lengths to prepare the special meals required by my wife for medical reasons. The efforts of Chathura (steward) and Bandara (Chef) are appreciated. Amanda at the Reception was a great help. The a la Carte menu did not provide much choice, in fact there was none in the aperitiff and soup categories. There was hardly any signage on the ground floor to lead us to the restaurant. Perhaps things are still under repair. The best attraction is the hotel's location on the wide sandy beach stretching for almost a mile. Enough water sports can be enjoyed on the river by the side.
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Date of stay: July 2020
Location
Service
Room Tip:Â All rooms face the sea/river. The elderly may wish to be located close to the restaurant or beach.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donald Wingell, General Manager at Cinnamon Bentota Beach - Signature Selection
Responded Jul 22, 2020
Dear Max Thank you very much for your outstanding review. It gives me great pleasure in sharing your memorable experience with members of my team, especially Chathura and Indika Bandara. All of us at the Cinnamon Bentota Beach take great pride in making sure all our guests have the experience which will exceed their expectations. I am indeed delighted to read that you had stayed with us in 1972 ! We look forward to welcoming you and your family again in the future. Best regards Donald Wingell General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
This is a beautiful, luxury hotel. The rooms are large and well equipped, wonderfully decorated with a mix of modern and traditional furniture. I stayed in an ocean view suite and found the room to be more than adequate for my needs.
The hotel is recently reopened so there is still some work going on but overall, the main amenities are available and ready for use. The pool area is huge with a pool bar for when your thirst needs satisfying. The area opens out to the (public) beach so you can sample some fresh coconuts and take a dip in the sea if that suits you better.
The main restaurant is large and comes with a variety of options to suit all dietary needs. I was honestly so full at the end of every meal and I still feel like I didn't try everything!
The thing that stands out the most about this hotel however is the staff. From check-in to check-out the staff were attentive, polite and were forever going above and beyond to ensure my stay was comfortable.
Sampath (apologies if my spelling of any names are wrong!) is the in-house tour guide and he is extremely knowledgeable and friendly. He ensured everything was organised, from the breakfast to tickets and travel so all I had to do was show up and he is a huge credit to the hotel.
The housekeeping staff (Dhanulca, Chathuranga and Baddevithana) were very thorough and created cute towel animals which was a sweet surprise to come back to each day.
The reception & restaurant staff were always going out of their way to ensure that everything was right and were able to offer a wealth of knowledge to any questions I may have had.
Overall, I would definitely recommend staying at this hotel for a bespoke, luxury experience. There are still some teething issues as you would expect with any newly opened establishment, but my overall experience was fantastic and it was a pleasure to stay at Cinnamon Bentota.
The hotel is recently reopened so there is still some work going on but overall, the main amenities are available and ready for use. The pool area is huge with a pool bar for when your thirst needs satisfying. The area opens out to the (public) beach so you can sample some fresh coconuts and take a dip in the sea if that suits you better.
The main restaurant is large and comes with a variety of options to suit all dietary needs. I was honestly so full at the end of every meal and I still feel like I didn't try everything!
The thing that stands out the most about this hotel however is the staff. From check-in to check-out the staff were attentive, polite and were forever going above and beyond to ensure my stay was comfortable.
Sampath (apologies if my spelling of any names are wrong!) is the in-house tour guide and he is extremely knowledgeable and friendly. He ensured everything was organised, from the breakfast to tickets and travel so all I had to do was show up and he is a huge credit to the hotel.
The housekeeping staff (Dhanulca, Chathuranga and Baddevithana) were very thorough and created cute towel animals which was a sweet surprise to come back to each day.
The reception & restaurant staff were always going out of their way to ensure that everything was right and were able to offer a wealth of knowledge to any questions I may have had.
Overall, I would definitely recommend staying at this hotel for a bespoke, luxury experience. There are still some teething issues as you would expect with any newly opened establishment, but my overall experience was fantastic and it was a pleasure to stay at Cinnamon Bentota.
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Date of stay: February 2020
Value
Cleanliness
Service
Room Tip:Â Ocean view suites have the best proximity to pool, restaurant and the main building
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DonWingell, General Manager at Cinnamon Bentota Beach - Signature Selection
Responded Feb 15, 2020
Dear Raji Thank you for your wonderful review. It gives me immense pleasure to read and acknowledge your kind words with regards to our people who create memorable moments for our guests. I am delighted to share your comments with my team and we will strive to continue this service culture with all our guests. At the same time, I have also taken your feedback on a few areas that are currently being completed and apologise if this has been any inconvenience to you. Steps are being taken to complete all work by the end of February. Once again I would like to thank you for your valuable comments and we all look forward to seeing you in the near future at Cinnamon Bentota Beach. Best regards Donald Wingell General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at this hotel for 3 nights with my family, we had a truly amazing time there! First of all, the hotel's location is incredible as it is nestled between a river and the ocean. The beach is sandy and it is so easy to access, it is just outside the hotel. The pool is also phenomenal, big and wide, and it has a bar! Breakfast buffet felt endless and the food at the main sea food restaurant, I just do not remember its name.., was so delicious! You can also see some art pieces here and there, what gives the property an extra Sri Lankan feeling. As the hotel has been recently renovated, it is also super clean. And it looks like they put a lot of attention to the service, as it was at its best, we felt welcome anytime and anywhere. The hotel has a lot of outdoor area so we could also enjoy some privacy and didn't feel squeezed with other guests. I am wondering if other Cinnamon hotels are similar. I am planning to check them out next time.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMCinnBentota, General Manager at Cinnamon Bentota Beach - Signature Selection
Responded Apr 14, 2020
Dear Guest Thank you for your outstanding review. I hope you and your family are safe during these challenging times. We take great pride in providing all our guests with memorable experiences during their stay with us. We are extremely happy to read that you have enjoyed the resort's facilities and services. Your wonderful feedback will be shared with the team and we will continue to strive in our efforts to make guests like yourself feel very special when they stay at Cinnamon Bentota Beach. For more information on our Cinnamon Hotels and Resorts across Sri Lanka and Maldives, please visit our website and I am sure you will be able to plan your next holiday to be as memorable as this visit. We look forward to welcoming you again in the future. Best wishes for a safe and healthy year ahead. Donald Wingell General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Visited Cinnamon Beach hotel with my family in February 2020. The hotel was completely renovated and opened in Feb 2020. One block was still not ready for operation. The hotel could not have found a better location and is sandwiched between the Bentota river on one side and the ocean on the other. The entrance and lobby blows you away. The main lobby is a delighful mix of daylight and colour. The Front office staff was extremely welcoming. The lobby has a long bar with expansive views of the river. The rooms were very well appointed. The ones we had, had big balconies overlooking the beach. The hotel has multiple pools and has a play area for children, which we loved. My best compliments are reserved for the staff at the hotel. Each one of them was extremely warm and friendly and made sure they made us feel special. Even the houskeeping staff was always checking our our comfort. Petrina, from the Front Office really took care of our daughter and made her day by gifting her a stuffed toy. The food was good - specially the Breakfast buffet which is really expansive and was always fresh. We shall definitely return to the hotel on our next visit to Bentota.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMCinnBentota, General Manager at Cinnamon Bentota Beach - Signature Selection
Responded Mar 20, 2020
Dear Sidharth Thank you very much for your outstanding review. We take great pride in providing all our guests with memorable experiences during their stay with us. We are extremely happy to read that you have enjoyed our facilities and service. Your wonderful feedback will be shared with the team and we will continue to strive in our efforts to make guests like yourself feel very special when they stay at Cinnamon Bentota Beach. We look forward to welcoming you again in the future. Best wishes Donald Wingell General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cinnamon has always been a brand close to heart with its warm and welcoming atmosphere at their hotels. However, what they have managed to create with Bentota Beach is something rather unique. From the minute you walk in, it feels like reuniting with family, the staff is that warm, welcoming, and attentive. The rooms are spacious and well maintained. The cleaning happened efficiently and noninvasively as soon as we stepped out and was done by the time we got back. The food was amazing, and the chefs were flexible with my dietary needs. They have taken all necessary steps to make sure the guests are protected during the COVID-19 pandemic. It was an amazing and relaxing stay at Bentota beach. Cinnamon has created something truly worthy of the "Sri Lankan Hospitality" tagline.
P.S. Special thanks to the entire team including Mr. Pradeep, Nicole, Patrina, Natasha & Priyantha
P.S. Special thanks to the entire team including Mr. Pradeep, Nicole, Patrina, Natasha & Priyantha
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Date of stay: August 2020
Location
Cleanliness
Service
Room Tip:Â Rooms with the ocean view are the best
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donald Wingell, General Manager at Cinnamon Bentota Beach - Signature Selection
Responded Sep 2, 2020
Dear Charith Thank you for your outstanding review. We are extremely pleased to read your feedback and happy to know that you enjoyed our offerings and service. I will be happy to share your comments with my team. We take pride in offering our guests great experiences and feedback from guests such as yourself is testimony of the commitment from the team. We look forward to welcoming you back to Bentota Beach in the future. Best regards Donald Wingell General Manager donald@cinnamonhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed at the Cinnamon towards the end of an 1,800km 14 day trip around Sri Lanka.
The hotel really is very beautiful and we stayed in the guest wing approaching the beach. Our room was spotlessly clean, spacious, very modern, had a huge bath for two with a screen that opened back so we could enjoy a bath whilst sipping wine and listening to the sounds and smells of the crashing waves.
The hotel has direct beach access and they have roped of around 200 metres of beachfront just for hotel guests to enjoy.
Food is buffet style - great selection of tasty Sri Lankan and internatonal cuisines, and the chefs are very happy to cater to any special requests.
One word of thanks must go to Trinky from the Front Office team who arranged our PCR tests, release letters from MOH and SLTA, and was always available to answer any questions we had.
Highly recommended.
The hotel really is very beautiful and we stayed in the guest wing approaching the beach. Our room was spotlessly clean, spacious, very modern, had a huge bath for two with a screen that opened back so we could enjoy a bath whilst sipping wine and listening to the sounds and smells of the crashing waves.
The hotel has direct beach access and they have roped of around 200 metres of beachfront just for hotel guests to enjoy.
Food is buffet style - great selection of tasty Sri Lankan and internatonal cuisines, and the chefs are very happy to cater to any special requests.
One word of thanks must go to Trinky from the Front Office team who arranged our PCR tests, release letters from MOH and SLTA, and was always available to answer any questions we had.
Highly recommended.
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Date of stay: April 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donald Wingell, General Manager at Cinnamon Bentota Beach - Signature Selection
Responded Apr 11, 2021
Dear Don, Thank you for your outstanding feedback. We appreciate it very much. I am proud of my team and it gives me immense pleasure to share your wonderful feedback with them. We are delighted that you choose to stay with us. The team at Cinnamon Bentota Beach takes great pride in providing outstanding services at our resort and we do our best to accommodate the varied needs of our guests. We look forward to having you and your family with us again in the future. Best regards Donald Wingell General Manager donald@cinnamonhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Sri Lanka is an amazing place to travel, we’ve been there for the 1st time with family.
Cinnamon Bentota Beach is perfectly located and the service provided is absolutely outstanding.
Starting from customer service team - Daphni, Jack, Trinky, Amanda who were always ready to fulfil our requests.
We had 2 luxury sea view rooms. Rooms were clean and room boys surprised us several times by leaving us surprises like an elephant or crocodile from towels 😄
The food at restaurant/buffet was ON TOP!!!
A wide selection of cuisines (European, Italian, Sri Lankan, Indian), pastry, selection of Fresh juices, seafood, and food serving was very beautiful. Feels like everything is prepared with love!
All THE BEST gratitudes to the whole team:
Chef Sudarshana, Manager Chandana, Akash, Christmal, Kumara, Shan, Ashaen, Ijaz, Chanaka, Sajitha And Damith and others if I forgot to mention.
These guys quickly learned our preferences and were always nice and caring.
We really felt being treated like a royal family. 😊
Also , It was also a birthday of our nephew during our stay. It was a lovely suprise when the whole team of restaurant Chefs and waiters came to sing a Happy birthday song and presented a birthday cake.
The beach is sandy and the ocean water is warm. every day mr Supriani /Bala prepared towels on the beach for us.
I would also like to add some words about kids hub - a playroom for children was awesome! Our kids were in love with it!
Helpful, friendly staff who go above and beyond to make sure you have the best time.
We will definetely be happy to come back and I would highly recommend this hotel to everyone.
Cinnamon Bentota Beach is perfectly located and the service provided is absolutely outstanding.
Starting from customer service team - Daphni, Jack, Trinky, Amanda who were always ready to fulfil our requests.
We had 2 luxury sea view rooms. Rooms were clean and room boys surprised us several times by leaving us surprises like an elephant or crocodile from towels 😄
The food at restaurant/buffet was ON TOP!!!
A wide selection of cuisines (European, Italian, Sri Lankan, Indian), pastry, selection of Fresh juices, seafood, and food serving was very beautiful. Feels like everything is prepared with love!
All THE BEST gratitudes to the whole team:
Chef Sudarshana, Manager Chandana, Akash, Christmal, Kumara, Shan, Ashaen, Ijaz, Chanaka, Sajitha And Damith and others if I forgot to mention.
These guys quickly learned our preferences and were always nice and caring.
We really felt being treated like a royal family. 😊
Also , It was also a birthday of our nephew during our stay. It was a lovely suprise when the whole team of restaurant Chefs and waiters came to sing a Happy birthday song and presented a birthday cake.
The beach is sandy and the ocean water is warm. every day mr Supriani /Bala prepared towels on the beach for us.
I would also like to add some words about kids hub - a playroom for children was awesome! Our kids were in love with it!
Helpful, friendly staff who go above and beyond to make sure you have the best time.
We will definetely be happy to come back and I would highly recommend this hotel to everyone.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donald Wingell, General Manager at Cinnamon Bentota Beach - Signature Selection
Responded Mar 7, 2021
Dear Dinara, Thank you for your outstanding feedback. We appreciate it very much. We are delighted that you choose to visit Sri Lanka and choose to stay with us. We take great pride in providing outstanding services at our resort and do our best to accommodate the varied needs of our guests. Its also very encouraging for my team to know that you enjoyed our amenities and services during your stay. I am happy to share your feedback with my team and we look forward to having you with us again in the future. Best regards Donald Wingell General Manager donald@cinnamonhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My stay starts with a friendly, efficient warm welcome and check body temperature from the Reception team. my room was spotlessly clean and very comfortable. The complimentary toiletries were replaced when necessary. All the Guest amenities and towels wrapped very hygienically. I felt I am safe.
The food was excellent and the staff superb! Entire restaurant team very helpful. The breakfast here was the best one I experienced compared to any hotel where I stayed. buffet served by chefs very polite, due to the COVID 19 pandemic restaurant was arranged as per government guidelines. All the chefs were wearing the face masks and gloves.
Thank to entire Cinnamon Bentota Beach colleagues for their Great service great work.
brilliant hospitality from everyone. The hotel is so beautiful, and the pool was nice.... thank you all once again for the service.
I always miss tasty Homemade Ice cream and chocolate cake from pastry chef Nimal !!!
Will come back!!!
The food was excellent and the staff superb! Entire restaurant team very helpful. The breakfast here was the best one I experienced compared to any hotel where I stayed. buffet served by chefs very polite, due to the COVID 19 pandemic restaurant was arranged as per government guidelines. All the chefs were wearing the face masks and gloves.
Thank to entire Cinnamon Bentota Beach colleagues for their Great service great work.
brilliant hospitality from everyone. The hotel is so beautiful, and the pool was nice.... thank you all once again for the service.
I always miss tasty Homemade Ice cream and chocolate cake from pastry chef Nimal !!!
Will come back!!!
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Date of stay: September 2020Trip type: Travelled on business
Rooms
Location
Service
Room Tip:Â Rooms on heritage wing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Donald Wingell, General Manager at Cinnamon Bentota Beach - Signature Selection
Responded Sep 18, 2020
Dear Deepika Thank you very much for your outstanding review. It gives me great pleasure in sharing your memorable experience with Chef Nimal and the team. All of us at the Bentota Beach - The Cinnamon Luxury Collection take great pride in making sure all our guests have an experience which will exceed their expectations. We look forward to welcoming you and your family again in the future. Best regards Donald Wingell General Manager donald@cinnamonhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a good time at Cinnamon Bentota, It was our office trip and we stayed Cinnamon Bentota in a weekend. The staff was very helpful and friendly from the entering to departure.They welcome each and every guest with authentic rituals. I would like to say Cinnamon Bentota is another architectural master piece by renowned Sri Lankan architect Geoffrey Bawa and other set of talented architects. It's breathtaking and staff is maintaining the the property well. When talk about room, The rooms were large and spotless with a good view of the beach/garden with all the amenities. But, when we come to food, their buffet was not so great, most of the items are tasteless. Normally in other Cinnamon hotels food is top-notch, DOnt know what is wrong with Cinnamon Bentota. They have 3 large well maintain pools, but the issue was, pool side was closed by 6.30p.m even the hotel is fully booked. I have visited most of cinnamon hotels, non of those hotels close the pool by 6.30 p.m. Hotel Management should consider this
Rooms 5/5
Location 5/5
Service 4/5
Food 3/5
Rooms 5/5
Location 5/5
Service 4/5
Food 3/5
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pradeep Wijesinghe, Other at Cinnamon Bentota Beach - Signature Selection
Responded Aug 30, 2022
Dear Chinthaka, Greetings from Cinnamon Bentota Beach! Thank you very much for taking your time to give us your feedback following your recent visit. Delighted to know that your had a pleasant experience while at the resort, especially with the guest service encounters. Please accept my sincere apology for not meeting the F&B experience up to your expectation. We will definitely investigate the matter and will take corrective actions to make all guests happy. Trust this single incident would not be a deciding factor not to visit us again. Thank you once again and we hope to welcome you back to provide you a better service. Regards, Dulanjan Kumarasiri Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our Luxury room was on the 2nd floor with a sea view. If you want to see the sea, you should ask the hotel separately to book it from the 2nd or 3rd,
The hotel has an elevator, but there are also stairs, but usually there were also alternative routes,We are seniors and it went well:)
No Problem at all, Hotel was very peaceful.
"Wouldn’t even consider booking anywhere else in Bentota. The friendliness and attentiveness of the staff is unmatched."Read full review
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PRICE RANGE
C$312 - C$502 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Bentota Beach by Cinnamon
LOCATION
Sri LankaSouthern ProvinceGalle DistrictBentota
NUMBER OF ROOMS
158
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Cinnamon Bentota Beach - Signature Selection
Which popular attractions are close to Cinnamon Bentota Beach - Signature Selection?
Nearby attractions include Bentota Beach (0.2 km), Bentota River Safari (0.5 km), and Polgampola Waterfall (Thambadola Ella) (0.1 km).
What are some of the property amenities at Cinnamon Bentota Beach - Signature Selection?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Cinnamon Bentota Beach - Signature Selection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cinnamon Bentota Beach - Signature Selection?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Cinnamon Bentota Beach - Signature Selection?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Cinnamon Bentota Beach - Signature Selection?
Conveniently located restaurants include Esprit Seafood Restaurant and Bar, Vintage Restaurant, and Islanda Bentota Sea Food Restaurant.
Are there opportunities to exercise at Cinnamon Bentota Beach - Signature Selection?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Cinnamon Bentota Beach - Signature Selection have airport transportation?
Yes, Cinnamon Bentota Beach - Signature Selection offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cinnamon Bentota Beach - Signature Selection?
Yes, dry cleaning and laundry service are offered to guests.
Does Cinnamon Bentota Beach - Signature Selection offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Cinnamon Bentota Beach - Signature Selection?
The staff speaks multiple languages, including English, French, German, Italian, Russian, Chinese, and Hindi.