We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Thaala Bentota

avatar-imageavatar-imageavatar-image
Traveller (3050)
360
Panoramas (20)
Room & Suite (594)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#2 of 39 hotels in Bentota
Location
Cleanliness
Service
Value
Travellers' Choice
Get away to our Bentota hotel, beach haven. Soak up colonial charm in nearby Galle. Laze by the ocean as Thaala Bentota Re combines contemporary style with sun-filled days on the southwest coast. Spice up your appetite with local flavours. Sail gently through the mangroves for a relaxing afternoon.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Entertainment staff
Kids stay free
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Snack bar
Special diet menus
Poolside bar
Evening entertainment
Babysitting
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Modern
Languages Spoken
English
4.5
4.5 of 5 bubbles3,159 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
Thaala Bentota receives accolades for its exceptional atmosphere, with guests enjoying the creative touches like towel animals and the immaculate environment. The hotel's prime beachfront location and easy access to attractions enhance guest experiences, while the service garners appreciation for its friendly and attentive staff. Rooms are celebrated for their cleanliness and comfort, though a few guests have noted some cleanliness issues and outdated decor. While the amenities, including stunning pools and gardens, are a hit, opinions on value are mixed, with some travelers mentioning unforeseen costs.
Location
Beachfront
Atmosphere
Welcoming
Rooms
Comfortable
Value
Varied
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveller reviews for more details and information.
3,159Reviews107Q+A100Room tips
Traveller rating
  • 2,005
  • 769
  • 236
  • 78
  • 73
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Sudeera K wrote a review Mar 17
3 contributions5 helpful votes
Excellent service….Staff is very friendly Special kalindu , Sasupun & Amandi very kind and helpful to us…we had 3 meals and Meals also good variation and very tasty. Overall it was and awesome experience.I recommends taala bentota hotel and will come again for sure !
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
Viv wrote a review Mar 15
Buxton, United Kingdom4 contributions
Excellent hotel, very friendly and happy staff and excellent food. Will highly recommend a stay here. The swimming pool is a great size and beautifully clean. All the staff are excellent and especially the two room boys who cleaned - Shrinath and Chamila
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Dilina Mendis, Other at Thaala Bentota
Responded 3 days ago
Dear Silver, Thank you for taking the time to share your experience with us! We're happy to hear that you had a very good time at Thaala Bentota and that you found your stay to be relaxing and peaceful. We're also pleased to hear that Shrinath and Chamila service was reliable, attentive, and friendly. Providing a relaxing and enjoyable experience for our guests is our top priority, and we're glad he contributed to your positive experience. Thank you for highlighting our pool facility and food We can't wait to welcome you back for another fantastic stay in the future! Warm regards, Team Thaala
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
Diana A wrote a review Mar 9
1 contribution
+1
Me and my family enjoyed the stay in the hotel. Staff very friendly both in reception and in all area. The room Thaala Suite was the best room we had in our life☺️ The hotel is on the beach, which was very clean and cosy. The food was very yummy especially the lunches.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Dilina Mendis, Other at Thaala Bentota
Responded 1 week ago
Dear Guest, Thank you so much for choosing to spend your getaway with us and for sharing your wonderful experience! Specially about our delicious food and beautiful suite room. Providing exceptional service is our priority, and we're glad to hear that we met your expectations. We look forward to welcoming you back to Thaala for relaxing stay in the near future! Regards, Team Thaala
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Hansika Jayarat... J wrote a review Mar 8
1 contribution
Good service & beautiful location we had nice experience for day outing food were very tasty it has very nice pool . Very close to beach . Room was spacious. We had enjoyable moments. Staff was very friendly and attentive Specifically thanks to Ms.Supun and Reception Thasmi
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Dilina Mendis, Other at Thaala Bentota
Responded 1 week ago
Dear Hansika, Thank you for your review and for choosing to stay with us at Thaala Bentota Resort. We're thrilled to hear that you enjoyed our beautiful sea view room & pool and specially our friendly services. Thank you again for your feedback, and we hope to welcome you back for another enjoyable stay in the future. Warm regards, Team Thaala
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
traveller wrote a review Mar 8
Sheffield, United Kingdom707 contributions146 helpful votes
We stayed at the Thaala Bentota for 6 nights on an all inclusive basis at the end of a long but excellent tour. It’s a very modern hotel but small, with one bar and one restaurant. Staff were friendly, if slow serving, and the food was excellent. The public beach is beautiful but the hotel was nowhere near the standard of hotel we stayed in around the island. Although I don’t like writing negative reviews, there are significant hotel flaws which I wish we had had known about before booking. There are a number of reasons why we wouldn’t stay at the hotel again, mainly stemming from poor management: 1. the hotel makes it clear that it is close to a railway line and there might be some “occasional noise”. It does not make it clear that it’s very close to the station and that you are woken by the 6.00am Mail train each morning - if you manage to sleep through that there is little chance with the 6.30am train. The trains are far more numerous and noisier than expected and a major disturbance 2. the hotel is by a beautiful beach but the hotel is at pains to say that it’s a public beach and nothing to do with them. Signs and instructions on arrival make it plain that you are not allowed to take hotel towels to the beach and there are no hotel sun beds on the beach either which we were looking forward to. The hotel grounds are lovely but there’s a desperate need for new sun beds and parasols - there are currently far too few and the existing beds and mattresses need replacing as they’re in very poor condition 3. the poorly thought through business model of catering for B&B, Breakfast and half board at lunch or evening and all inclusive. As the hotel refuses to ask guests to wear coloured wrist bands you are constantly asked for your room number and have to sign for all drinks from the bar, including water and coffee. This is an incredibly slow and antiquated paper based system which makes service even more pedestrian 4. as a result of their business model numbers for lunch are often too small to open the buffet at the Breeze restaurant, so you are forced to eat instead from the very limited a la carte or snack menu in the chatters bar. We ate there three days out of 5. Due to the chaotic organisation lunch took over an hour when you just wanted to be outside and tables were very slow to be cleared 5. the all inclusive offer is limited, ending at 10.00pm, and there is no all day snack bar. Bizarrely whilst red and white wine were readily available, they refused to sell Rosé wine by the glass - instead asking you to buy a bottle for 14,200 rupees or £38! We queried the price three times and were given the same price each time. 6. Despite the pride over the architectural design there are clear flaws. The open reception area is lovely but the corridors on the upper level are dark and unfriendly with 2 deeply unattractive concrete stairways to the pool area. In addition guests with rooms to the south end have to walk through the Chatters bar after visiting the beach or pool, and Speedo trunks are neither attractive or healthy when you are eating 7. Our Deluxe room was very large and airy with a nice balcony but it was cleaned in 6 minutes. The shower cubicle wasn’t cleaned properly during our whole stay We raised our points with management several times but there was no response, and managers only became visible around the hotel after our second complaint. They had no answer for the scam with the Rosé wine. We had a very nice five day stay but the hotel should be so much better and aim for better quality and customer experience. It’s not a bad hotel but it was nowhere near the standard of the other excellent hotels we stayed at.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Get a sun bed early and take towels for the beach
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Dilina Mendis, Other at Thaala Bentota
Responded 1 week ago
Dear Brent, Thank you for taking the time to share your experience with us! We appreciate your feedback and experiences with regards to some of the points which you have mentioned. But some feedback which you have mentioned are restricted due to un avoidable circumstances. However, your input is valuable to us, and we will certainly consider them in order to improve areas wherever possible. Thank you again for your feedback, and we hope to welcome you back in the future. Warm regards, Team Thaala
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Mette S wrote a review Mar 7
Bentota, Sri Lanka1 contribution
Our travel agent had booked us a deluxe room with three extra beds since we are a family of 5 (youngest 4 years old). When we arrived one bed was missing and we used the first day there to discuss with them to arrange the last bed. Their responses differentiated between: you're going to pay extra (we accepted since we knew we had already paid and the agency would probably fix it), then their response was that there was not enough space in the room (clearly not true), then they explained they had a policy to only provide two beds and proposed a baby bed for the youngest (however she was too big for that). We kept asking for the bed that we had paid for through our agency and in the end asked if at least we could get some sheets so that one could sleep on the couch. They agreed since "our comfort is their highest priority" - well, apparently not as high a priority as their bed policy.. 😞
Read more
Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Dilina Mendis, Other at Thaala Bentota
Responded 3 days ago
Dear Guest, Thank you for sharing your experience with us! We appreciate your feedback regarding the extra bed. Your input is valuable to us, and the hotel team has consider your request has placed additional extra bed in your room. Thank you again for your feedback, and we hope to welcome you back for another enjoyable stay in the future. Warm regards, Team Thaala
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jérôme A wrote a review Mar 6
1 contribution
Very good hotel. Big rooms. Very clean. Matress are comfortable. Food is great and big. Above all, such an amazing service!!! Location is perfect too. Next to a huge white sandy beach. The only bad point is that the hotel is close to a railway and trains pass by quite soon. But it’s ok. I recommend!!
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Dilina Mendis, Other at Thaala Bentota
Responded 1 week ago
Dear Guest, Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed our product and services. Thank you again for your feedback, and we hope to welcome you back for another enjoyable stay in the future. Warm regards, Team Thaala
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Daniel E wrote a review Mar 6
1 contribution
So Hotel was very good. The sound is the best and I’m Hotel was biggest in the city. We can see in this country and the waves which you have near the hotel. Unbelievable and I prefer to stay here to use this hotel because the staff is connecting with the guests very good. Isuru, Lakmal and reception Thasmi if I’m not mistaken this guys was staying in the bar he’s like serving very good. They helping for all the stuff he’s having a conversation very good and that was like the best impression about the country about the hotel and about the city with the unbelievably ocean.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Dilina Mendis, Other at Thaala Bentota
Responded 1 week ago
Dear Guest, Thank you for taking the time to share your experience with us! We're happy to hear that you had a very good time at Thaala Bentota and that you found your stay to be relaxing and peaceful We're delighted that Isuru, Lakmal and Thasmi from reception impressed you with their perfect service. We can't wait to welcome you back for another fantastic stay in the future! Warm regards, Team Thaala.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jillian F wrote a review Mar 6
Kingston-upon-Hull, United Kingdom25 contributions48 helpful votes
Lovely stay. Very friendly relaxed hotel. Beautiful pool area and direct access to the beach. Plenty of sun beds and space around the pool. Never felt too busy. Staff very friendly and helpful. Rooms clean and good size. Our room was ground floor making pool access easy.
Read more
Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Dilina Mendis, Other at Thaala Bentota
Responded 1 week ago
Dear Jillian, We're happy to hear that you enjoyed our product and services. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back soon! Regards Team Thaala
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Paul G wrote a review Mar 3
2 contributions
Room was good, well equipped, cleaned and restocked daily. All staff helpful and attentive but room staff a bit too pushy in respect of tips. Breakfast selection good but quality of dinner offering could be improved. Overall, a good experience.
Read more
Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Dilina Mendis, Other at Thaala Bentota
Responded 1 week ago
Dear Guest, We're delighted to hear that you enjoyed our service. At the same time we appreciate your feedback regarding the selection of dinner and staff attitude We look forward to welcoming you back soon! Regards Team Thaala
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Bentota area.
PRICE RANGE
C$157 - C$291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
avani bentota hotel bentota, avani bentota resort and spa, serendib hotel bentota
FORMERLY KNOWN AS
Hotel Serendib
LOCATION
Sri LankaSouthern ProvinceGalle DistrictBentota
NUMBER OF ROOMS
76
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Thaala Bentota (C̶$̶3̶1̶7̶) C$95 - UPDATED 2024 Prices, Reviews & Photos (Sri Lanka) - Hotel - Tripadvisor

Frequently Asked Questions about Thaala Bentota
Which popular attractions are close to Thaala Bentota?
Nearby attractions include Bentota Beach (0.3 km), Seashell Jewellery (0.2 km), and Polgampola Waterfall (Thambadola Ella) (0.3 km).
What are some of the property amenities at Thaala Bentota?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Thaala Bentota?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Thaala Bentota?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Thaala Bentota?
Yes, free parking is available to guests.
What are some restaurants close to Thaala Bentota?
Conveniently located restaurants include Vintage Restaurant, Islanda Bentota Sea Food Restaurant, and Happy Garden Restaurant.
Are there opportunities to exercise at Thaala Bentota?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Thaala Bentota have airport transportation?
Yes, Thaala Bentota offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Thaala Bentota?
Yes, dry cleaning and laundry service are offered to guests.
Does Thaala Bentota offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Thaala Bentota?
Many travellers enjoy visiting Wanawasa rajamaha viharaya (1.1 km).