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AVANI Bentota Resort & Spa

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AVANI Bentota Resort & Spa
AVANI Bentota Resort & Spa
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1,296 Reviews from our TripAdvisor Community

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There are newer reviews for AVANI Bentota Resort & Spa
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Showing 1,079: English reviews
Greater London, United Kingdom
Reviewed 20 December 2016

A excellent stay, staff were exceptional, from the first greeting to breakfast, dinner and room service. Staff dealt with slight problems efficiently and satisfactory. Superb room with a view, very comfortably. As a light sleeper, I was aware of the train running at back of hotel. Super chefs a good and wide choice of meals in restaurants. First stay since...

Review collected in partnership with Minor Hotels
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2Thank 365Horatio
Bangalore
Reviewed 19 December 2016

Hotel staff / housekeeping / services are too slow / don't respond / not professional. Rooms were not cleaned on time. Mosquito repellents were broken. Seat cushions were not provided in the night .. and so on.

Review collected in partnership with Minor Hotels
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1Thank Advit S
Kuwait City, Kuwait
Reviewed 17 December 2016

This is a beautiful resort. Right on the beach, has two large pools, a fabulous garden and a excellent service. The buffet restaurant it is nice but be prepared for very hot food. The breakfast menu is limited but has good fruit stand. The rooms are large and most of them look over the garden and pool. Ask to reserve...

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Thank Mae-and-Abdulla
Singapore, Singapore
Reviewed 15 December 2016

A beautiful resort facing the ocean with wonderful view from our room. However, there is an unpleasant stench/smell in the room each time we leave and come back to our room. Staying here for 3 days and 2 nights from 15 Dec - 17 Dec 2016. I had to use essential oils to mask the stench in my room. The...

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3Thank rekhasundram30
Gampaha, Sri Lanka
Reviewed 15 December 2016

This was our little angle's first ever outing. I researched for a good destination quite intensively and then selected AVANI. They did not disappoint me. The room was accommodated with all our baby's requirements, with the credal and all that. she enjoyed the outside views. and the room comfort as well. The restaurant staff was amazing. Our away is still...

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1Thank 897chathurar
Shanghai, China
Reviewed 11 December 2016

Do not let the brand name, the pictures, the star rating or the price influence your decision. Location: The hotel is situated on the stretch along the Bentota Beach (two thumbs up to the beach) along with most other resorts (Taj, Bentota Beach Resort, The Surf, etc.). Great location and views of the sea. Property Architecture: This property has a...

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Thank NiteshB_SH
General_Manager_SLML, General Manager at AVANI Bentota Resort & Spa, responded to this review

Dear Guest, It is disappointing to note that you have not had a pleasant stay with us. I have noted down all the points you have raised and I will take it up with my team at this end and ensure that these issues will not come up again. Thank you for bringing this up to my notice. Regards, Roshan...

Reviewed 7 December 2016

Asher is super attentive and patient. We had a wonderful time. The food at Frangipani was super good, if you like Asian food. The hotel is beautiful, with Island there is always a smell of mold so be aware of that. Staffs are mostly men, and then can be quite pushy to sell something. Other than everything was fine.

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Thank Jojo1302
General_Manager_SLML, General Manager at AVANI Bentota Resort & Spa, responded to this review

Dear Guest, Thank yous for sharing your comments with regard to your recent stay at AVANI Bentota Resort & Spa. i am sorry if my team members had been pushy, I will definitely take this matter up with our Training and Development team so that they can train them better in handling our valued guests. Regards, Roshan Fernando

Reviewed 6 December 2016

Stayed at this excellent property in Nov last week. Simply awesome it is! Nice food, Spacious rooms, specially the deluxe rooms and a beautiful beach right next to the pool. Hotel staff is as courteous as you would ever want. I am unable to find one thing that I could discourage about them. Definitely Yes!!!

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2Thank Ashish P
General_Manager_SLML, General Manager at AVANI Bentota Resort & Spa, responded to this review

Dear Guest, Thank you for your lovely comments and i hope to see you back at our hotel for your next vacation. Regards, Roshan Fernando

London
Reviewed 6 December 2016

My Friend and i spent two weeks at the Avani Bentota in November. The Staff could not do enough, and were just amazing , proactive and always smiling. Just to mention a few of the staff , Sudesh, Pramodiya, Kasun, Sulochna, Shireen, Viduranga and Ranga . The Hotel has a wonderful beach and Their own pools. The Manager Roshan Fernando...

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5Thank Rebel013
General_Manager_SLML, General Manager at AVANI Bentota Resort & Spa, responded to this review

Dear Guest, Thank you for your comments. I am happy to note that you have enjoyed your stay at our hotel and that our staff members have done their magic in attending to all your needs. Hope to see you back at AVANI Bentota Resort & Spa for another memorable vacation. Regards, Roshan Fernando

Bedfordshire
Reviewed 6 December 2016

We stayed here for 7 nights from the 11th November. It took 1hr 40 mins from the airport. Be advised you need cash to change into Sri Lankan Rupees, they do not take cards, you then have to use a ATM with a limit on withdrawals and a lower exchange rate. We were shown to our booked deluxe room on...

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Thank kelwez
General_Manager_SLML, General Manager at AVANI Bentota Resort & Spa, responded to this review

Dear Guest, It is disappointing to note that some aspects of your holiday did not meet your expectations. I have noted down all the points you have raised and will take it up with the teams concerned so that we can overcome these issues in the future. Thank you for sharing your comments - this would in deed help us...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about AVANI Bentota Resort & Spa

Address: Bentota, Bentota 80500, Sri Lanka (Formerly Hotel Serendib)
Region: Sri Lanka > Southern Province > Galle District > Bentota
Price Range: $156 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AVANI Bentota Resort & Spa 5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Avani Bentota Resort And Spa
Avani Bentota Hotel Bentota
Serendib Hotel Bentota
Hotel Style:
#3 Family Hotel in Bentota
#4 Luxury Hotel in Bentota
#5 On the Beach Hotel in Bentota
#7 Romantic Hotel in Bentota
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Questions & Answers

Here's what travellers have asked, with answers from AVANI Bentota Resort & Spa staff and other travellers.
42 questions
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Questions? Get answers from AVANI Bentota Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe fewer ants on a higher floor?”
  • Lots of flying ants - Reception sprayed the room so only the small biting ones shared my bed.
mwbell2000, 23 Apr 2017 | Read review
“All rooms face the ocean. Quiet and comfortable.”
dilkieu, 19 Apr 2017 | Read review
“Do not stay unless refurbished.”
MyBexley, 15 Apr 2017 | Read review
“Rooms on the top floor are called "Standard" & Rooms on the ground and 1st floor are called "Superior"”
  • Water Leak from the A/C
  • Water Leak from the A/C
harindug, 23 Mar 2017 | Read review
“All the rooms are good.”
don2jako, 23 Mar 2017 | Read review
5 of 5