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The Surf Hotel

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Traveller (1269)
Pool & Beach (316)
Room & Suite (279)
Overview
  • Excellent43%
  • Very good31%
  • Average13%
  • Poor6%
  • Terrible7%
Travellers talk about
“sri lanka”(83 reviews)
“beach facing”(14 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
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Reviews (1,009)
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766 results
Traveller rating
305
235
105
58
63
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LanguageEnglish
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305
235
105
58
63
Show reviews that mention
All reviewssri lankabeach facingthe ground floor roomsfirst floorwelcome drinksea viewfront officenice beachindian oceanseafood restaurantbentota beachbreakfast and dinnerwater sportstuk tukpoolsstretchrep
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1 - 5 of 766 reviews
Reviewed 2 days ago via mobile

Facilities are available but staff are extremely unprofessional and at times rude. We stayed for 9 nights and the view was great and the rooms were alright but the bad service stood out The staff regularly barged into our rooms after smashing the door without...More

Thank grimr4p3r
Reviewed 1 week ago

WORST MANGERS & STAFF MR OSHANTHA < WORST PERSON IN SRILANKA HOSPITALITY INDUSTRY Extremely Poor service, Rude Staff, disgraced to Srilanka hospitality industry Tv didn't work, went to the front desk. They sent someone to fix it. It took me an hour to get the...More

Thank bookacab777
Reviewed 2 weeks ago via mobile

Super hotel and we had all our rooms facing the sea very Good buffet spread and some staff were very helpful... But some of them also made fun of us by calling us names in srilankan which we later came to know through our srilankan...More

Thank dreamworks16
Reviewed 2 weeks ago via mobile

Lovely place # the hotel is good # like the pool and the beach # good to walk along the beach the sand is so soft so peaceful # meals were good # staffs are friendly but not everyone # I love the place enjoyedMore

Thank Deborah M
Response from Asela K, General Manager at The Surf HotelResponded 2 weeks ago

Ayubowan! (May you live long) Dear Guest, Thank you very much for your review of The Surf - Bentota. We are glad that you enjoyed our pool, beach sand and not forgetting to mention the food. The Staff is grateful for your comments and we...More

Reviewed 2 weeks ago via mobile

Spent 2 memorable nights with family at this property. We were booked on half boarding basis. Belonging to a vegetarian background, my wife and daughter didn’t have options to rely on from the buffet. The F&B manager - Mr. Sampath was very kind to have...More

Thank Mayur M
View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Free Internet
Room Service
Free Parking
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$61 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Bentota
#6 Luxury Hotel in Bentota
#8 Spa Hotel in Bentota
#9 Romantic Hotel in Bentota
#9 On the Beach Hotel in Bentota
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$61 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Bentota
#6 Luxury Hotel in Bentota
#8 Spa Hotel in Bentota
#9 Romantic Hotel in Bentota
#9 On the Beach Hotel in Bentota
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1269)
Pool & Beach (316)
Room & Suite (279)
Dining (115)
Amenities (38)
Family and Play Areas (11)
Business Centre & Event Rooms (1)
Questions & Answers
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Tameikia
April 12, 2018|
Answer
Response from Vera Z |
Hello am travelling with my husband, he's on a wheelchair can't walk.. does this hotel have accessible rooms for disabled persons? accessible bathroom?
-1
Votes
Jean-Michel L
February 6, 2018|
AnswerShow all 9 answers
Response from Elena V | Reviewed this property |
You can exchange your currency at the airport, the rate is OK. But you can also use your card paying at the hotel. They charge all the services to your account and you pay for everything when you check out. There are some... More
1
Vote
Google Translation
mat8n
December 10, 2017|
AnswerShow all 5 answers
Response from Cowas B | Reviewed this property |
Yes, they do.
1
Vote
Room Tips
"All the rooms have a view to the Beach hopefully"
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"All the rooms at this hotel are excellent."
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"Deluxive room is comfortable"
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"Get a deluxe room atleast."
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