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Centara Ceysands Resort & Spa Sri Lanka

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Centara Ceysands Resort & Spa Sri Lanka
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1,292 Reviews from our TripAdvisor Community

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Showing 1,047: English reviews
Reviewed today NEWvia mobile

Drove down to Centara with the family for the day. Kids simply loved it. Enjoyed the boat ride. Food and service was excellent. Really like the feel of the hotel. Hope to go back for a longer stay very soon.

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Helpful?
Thank Suresh W
Stow-on-the-Wold, United Kingdom
Reviewed yesterday NEW

First off I would like to mention the super staff at Centara who really make this hotel. Especially Dilan in the restaurant, who helped me in the evenings as I am visually impaired, and Nilmini in reception who made me feel like part of the family. However, I did encounter some serious problems during my stay. I have addressed these...

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Thank kateT6114ZM
England, United Kingdom
Reviewed yesterday NEWvia mobile

Rooms good. Nothing to do. Trapped on a peninsula surrounded by hostile beach predators who are kept off resort by guards. Food is bland and boring fake Mexican, fake Indian etc theme night slop. Entertainment is low brow karaoke bilge. Trapped in hotel as they have boats to keep guests in and locals out.

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Helpful?
Thank Rob I
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Rob I, Thank you for taking the time to share some feedback. Please accept our sincere apologies on the points we missed. I will share your comments with the team to see where we can further improve on the restaurants. Hope you tried 360 our A la Carte or Suan Bua our Thai Restaurants. Would have been nice to...

London
Reviewed 3 days ago NEW

We were picked up at Colombo airport by taxi. From there it took 90 minutes or so to arrive at our hotel. On our journey we noticed the poverty and deprivation. On arrival at the hotel we had to go through security gates. Then taken across a river by boat which by the way was pleasant. On arrival at reception...

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Helpful?
1Thank LondonCockney
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear LondonCockney, Thank you for taking the time to share some feedback with us. Seems we managed to meet some expectations and some not sadly. Please accept our sincere apologies for those missed. I can assure you Sri Lanka is a safe destination with tourist figures growing each month due to the positive feedback from other travelers. There are many...

London, United Kingdom
Reviewed 3 days ago NEW

Me and my husband stayed here for a week end of November. We had a lovely welcome with great reception . the room was nice and spacious and it was overlooking the sea as I had requested. The restaurant where they serve breakfast and Dinner ( Cafe Bem) had vegetarian choice too, although on an off occasion I settled in...

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Helpful?
Thank 11manj
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear 11manj, Thank you for taking the time to share some feedback with us. We hope to welcome you back soon again. Kind regards, Riaan Drever General Manager

Oxford, United Kingdom
Reviewed 6 days ago NEWvia mobile

Brought up in Sri Lanka and visit very often from Oxford, England with and without friends, partner and children. I am having a wonderful time at the Centara Ceysands - have only been here 2nights. Rushdi at the front desk exemplified the calibre of the service here - my phone charger left in a nearby store -his co-ordination and help...

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Helpful?
Thank Sprite57
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Sprite57, Thank you for taking the time to post some feedback whilst still with us. Was lovely meeting you yesterday at our weekly guest / management cocktails. Hope you have a lovely rest of your stay. Kind regards, Riaan

Warsaw, Poland
Reviewed 6 days ago NEWvia mobile

We stayed for 3 nights in Centara at the end of our trip, with a plan to relax and do nothing. Hotel is a perfect for such! Room was spacious, with nice view and wifi access. The swimming pool was great, quite big and with separate one for children. Beach is 10 meters from the hotel and is beautiful! You...

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Helpful?
1Thank AAP2013
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear AAP2013, Thank you for taking the time to share some feedback. Please accept our sincere apologies on the points we missed. I have shared your comments with Roberto, Upul and Annie to check where they can improve further. Kind regards, Riaan

Kressbronn, Germany
Reviewed 1 week ago

We spend more than 3 Weeks in this Resort. This was one of our best Vacation . All Members of this Crew was very helpful and friendly. The Roomboy Suresh was great. He was always there when we need him. The Food, Breakfast and Diner,was first Class. Absolut no Basic , like in many other Hotels . We had Joy...

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Helpful?
Thank Rumpelstolz
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Rumpelstolz, Thank you for taking the time to share some feedback with with us. We will certainly share your compliments with Suresh and the team. Hope to welcome you back soon again. Kind regards, Riaan

Colombo, Sri Lanka
Reviewed 1 week ago

It is with gladness that I recount a most wonderful weekend of bliss at Centara Ceysands Resort & Spa at Bentota. On arrival we were warmly greeted by the boat room staff and ushered into the departure lobby to be ferried across the river to the resort. As we waited in its comfortable confines complete with lounge chairs and washroom...

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Helpful?
Thank Mahes S
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Mahes S, Thank you for taking the time to post some feedback from your recent group visit. We hope to welcome you back in the near future and hopefully for a bit longer then. Kind regards, Riaan

Bristol
Reviewed 1 week ago

This is a nice hotel, on a lovely long white beach. Food was a little hit and miss, but must say the street food night was fantastic. The hotel is a chain and feels like one, it lacks that something special and overall felt a little generic. Train station a 15/20 minute walk and would recommend an adventure out of...

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Helpful?
1Thank LasBabas
General M, General Manager at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear LasBabas, Thank you for sharing some feedback on your recent visit. Please accept my sincere apologies about the boat trip experience. This has already been taken up with them and I assure you this will be addressed as it is by no means our expectation from the team there. I would appreciate if you could contact me directly so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Pool
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on Bentota peninsula Centara Ceysands Resort & Spa Sri Lanka enjoys a superb location with the Bentota River on one side and the Indian Ocean on the other, ensuring dreamy views from most areas of the resort, and offering a natural environment along with a wide range of facilities and activities. The resort is accessed by a short boat ride across the lagoon from a departure point a few minutes to Aluthgama station, and river and ocean boat trips are a major attraction. ... more   less 

Additional Information about Centara Ceysands Resort & Spa Sri Lanka

Address: Aluthgama, Bentota 80500, Sri Lanka
Region: Sri Lanka > Southern Province > Bentota
Price Range: $239 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Centara Ceysands Resort & Spa Sri Lanka 4.5*
Number of rooms: 165
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Bentota
#4 On the Beach Hotel in Bentota
#4 Spa Hotel in Bentota
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Questions & Answers

Here's what travellers have asked, with answers from Centara Ceysands Resort & Spa Sri Lanka staff and other travellers.
101 questions
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Questions? Get answers from Centara Ceysands Resort & Spa Sri Lanka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like your sleep make sure you don't have an interconnecting room and ask for a quiet room or you'll end up near the bar area.”
 of 5 bubbles kateT6114ZM, 4 Dec 2016 | Read review
“If not happy with room ask at reception to change it.”
 of 5 bubbles LondonCockney, 2 Dec 2016 | Read review
“We recommend a Room in the 3. Floor, because from there is a nice View over River and Ocean .”
 of 5 bubbles Rumpelstolz, 25 Nov 2016 | Read review
“Indulging in water sports is a must to make the most of your stay”
 of 5 bubbles mahess2013, 25 Nov 2016 | Read review
“Book the room further from the staircase and the bar”
 of 5 bubbles gaisvam, 24 Nov 2016 | Read review
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