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Centara Ceysands Resort & Spa Sri Lanka

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Centara Ceysands Resort & Spa Sri Lanka
Centara Ceysands Resort & Spa Sri Lanka
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1,434 Reviews from our TripAdvisor Community

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Showing 1,167: English reviews
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West SussexUK
Reviewed yesterday NEW

We had a superior room with a river view . Think this is probably better than the Ocean view. The entrance is great with a river cruise taking you over by boat into the hotel. Rooms are cool with air con and wifi for x2 devices works OK. The location with river & beach is different and enjoyable. Our special...

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Helpful?
Thank deannewton
Goldau, Switzerland
Reviewed 2 days ago NEWvia mobile

Unfortunately my first impressions of the hotel and especially the room I was given were poor to very poor. The hotel and rooms are tired, cleanliness is questionable (bathrooms especially) and the first room I was given simply stunk. The second one was better, smell wise. Food was ok and staff very friendly. The location is good, although you need...

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Helpful?
Thank bilibel
Gloucester, United Kingdom
Reviewed 2 days ago NEWvia mobile

We have just got home after a 10 day holiday staying at the Centara Ceysands and everything about it has been brilliant. We stayed in a Family Residence room (3017) which had a lounge area with bunk beds for the children and a separate bedroom with ensuite shower room. The room was on the ground floor and overlooked both the...

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Helpful?
Thank elinorscarlett
Waragoda M, Manager Quality & ASsurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear elinorscarlett, What fantastic feedback! It’s always a pleasure to receive feedback of this nature and to know our team members made your experience so memorable! Thank you again for the wonderful feedback and recognizing so many positive aspects of your stay.We will certainly pass on your gratitude to the team and especially those mentioned. We look forward to welcoming...

Grimsby
Reviewed 3 days ago NEW

Where to start ! After a long journey and finally arriving at the hotel, I hadn't paid attention to the reviews to say, on arrival you are dropped off at the entrance to the complex, which is on the opposite side of the river, to our relieve the boat arrived to take us over to the hotel, this was at...

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Helpful?
1Thank Brats_10
Waragoda M, Manager Quality & Assurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Brats_10, Thank you for taking the time to share this detailed review and for choosing to stay with Centara Resort & Spa Bentota, Sri Lanka. It’s always a pleasure to receive feedback of this nature and to know you had a great time with us. Thank you for recognizing so many positive aspects of your stay.We will certainly pass...

Southampton, United Kingdom
Reviewed 3 days ago NEW

We had a week at this hotel after touring. Ask for a sea view as our balcony looked out over the spa area and we were unable to appreciate the stunning sunsets. Service is patchy - no one asked us if we wanted drinks or snacks around the pool and complaints about lighting that wouldn't switch off were not dealt...

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Helpful?
Thank fordsout
Waragoda M, Manager Quality & Assurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear fordsout, Thank you for taking the time to share your experience on TripAdvisor. All the points mentioned in your comment will be closely investigated and action will be taken for the betterment of future guests. Your comments has been shared with the team to ensure we improve on the aspects you pointed out. Please accept our sincere apologies for...

Reading, England
Reviewed 4 days ago NEW

We were really impressed with the hotel- on arriving it exceeded our expectations. It was the cheapest of the places we stayed in Sri Lanka, yet excellent quality. Fun crossing the river to arrive, we have two young boys and it was a great resort for them too. Not many children, but they enjoyed the pool and bodyboarding in the...

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Helpful?
1Thank hannah1708
Waragoda M, Manager Quality & Assurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear hannah1708, Thank you for your review of your stay at the Centara Ceysands resort & Spa Bentota. We are delighted to note that you had a memorable stay and enjoyed our services and facilities. We look forward to the pleasure of welcoming you back again soon. Thanks & Kind regards, Maxi

Halifax, United Kingdom
Reviewed 4 days ago NEW

Having just read a few of the reviews from the past few weeks I feel better that it wasn't just us being fussy. I too found the reception ladies alright when you arrived but if you complained about anything another story. I gave up in the end. The room was lovely but you could only just see the sea but...

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Helpful?
2Thank Lesley B
Waragoda M, Manager Quality & Assurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Lesley B, Thank you for your review followed by your stay. All the points mentioned in your comment will be closely investigated and action will be taken for the betterment of future guests. Thank you for the time taken to explain the matters which will be extremely helpful for the management to put things right. We regret for the...

Reviewed 1 week ago NEW

Went with friends and had a good memorable stay at hotel. room was decently build and maintain. Food was average nothing so special. if you are love to do water sports, this hotels gives you good opportunity with reasonable prices.

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Helpful?
Thank AnuNimbuz
Waragoda M, Manager Quality & Assurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear AnuNimbuz, Thank you for taking the time to post a TripAdvisor review, based on your recent stay experience at the Centara Ceysands Resort & Spa Bentota. We are happy to note that you enjoyed our water sports facilities while being our guest. Once again, thank you for your patronage and recommendation. We look forward to welcoming you back to...

Billericay, England, United Kingdom
Reviewed 1 week ago via mobile

My wife and I enjoyed a 15 night break at the Centara Ceysands. Whilst not without some minor faults, overall the hotel met most of our expectations. Having arrived at the hotel at 08.30 in the morning we were concerned that we might have to wait until the afternoon to be able to check in to our room. We were...

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Helpful?
2Thank Nick H
Waragoda M, Manager Quality & Assurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Nick H, Thank you for the time taken to leave your thoughts about your recent stay at Centara Ceysands Resort & Spa Bentota , and making it an interesting one for readers. Please accept our sincere apologies for the inconvenience caused during your stay and we will ensure all the points raised will be carefully looked into and action...

Reviewed 1 week ago

i stayed here for 10 days and i loved it staff was very helpful. the room was better than i imagined it was very clean and nicely decorated. the location is central to everything. excellent food. i was driven around to each destination by a very friendly gentleman called SURESH who works just outside the Centara hotel driving a Tuk...

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Helpful?
Thank Sugarsandrab
Waragoda M, Manager Quality & Assurance at Centara Ceysands Resort & Spa Sri Lanka, responded to this review

Dear Sugarsandrab, We are pleased to read your wonderful review and the five star rating following your recent stay with us. We are happy to note that you had a memorable time in the hotel due to the excellent service given by our staff. We will personally thank each of them for the great job done. Hope to welcome you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Pool
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on Bentota peninsula Centara Ceysands Resort & Spa Sri Lanka enjoys a superb location with the Bentota River on one side and the Indian Ocean on the other, ensuring dreamy views from most areas of the resort, and offering a natural environment along with a wide range of facilities and activities. The resort is accessed by a short boat ride across the lagoon from a departure point a few minutes to Aluthgama station, and river and ocean boat trips are a major attraction. ... more   less 

Additional Information about Centara Ceysands Resort & Spa Sri Lanka

Address: Aluthgama, Bentota 80500, Sri Lanka
Region: Sri Lanka > Southern Province > Bentota
Price Range: $170 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Centara Ceysands Resort & Spa Sri Lanka 4.5*
Number of rooms: 165
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Bentota
#4 On the Beach Hotel in Bentota
#4 Spa Hotel in Bentota
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Questions & Answers

Here's what travellers have asked, with answers from Centara Ceysands Resort & Spa Sri Lanka staff and other travellers.
131 questions
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Questions? Get answers from Centara Ceysands Resort & Spa Sri Lanka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool/sea view was excellent”
 of 5 bubbles Brats_10, 19 Feb 2017 | Read review
“Sea view corner rooms”
 of 5 bubbles fordsout, 19 Feb 2017 | Read review
“all rooms show the river or the sea”
 of 5 bubbles Sugarsandrab, 14 Feb 2017 | Read review
“Only six rooms like ours so try and get one of these - is worth it!”
 of 5 bubbles Niceandhappy, 13 Feb 2017 | Read review
“pool side rooms are lovely”
 of 5 bubbles Langers2015, 10 Feb 2017 | Read review
5 of 5