We recently stayed at the Jetwing Blue and we were extremely disappointed with the experience. Despite the hotel being rated as a 5-star property, the rooms were far from up to standard. We booked three rooms and all of them were similarly lacking in quality. In one room, the towel rack was broken and the phone holder in the bathroom was broken in other room. The beds were squeaky and the rooms were not soundproofed at all, so we could hear staff members arguing and pushing trolleys on the corridor. The bathroom was not tidy, which was also a concern. Check-in was a nightmare, as we had to wait for 45 minutes in the lobby. The dining experience was also poor, as the restaurant was extremely noisy and staff was not attentive at all. It took us 20 minutes to get our water glasses filled. The staff was not friendly or welcoming and we were rudely asked for our room number and whether we were on full-board basis multiple times while trying to get lunch. I would not recommend the Jetwing Blue to anyone looking for a quality hotel experience.…
Located right on the beach, Jetwing Blue is a very nice hotel with a lovely pool. The room was big and comfortable and the service generally good. Check-in was relatively smooth and our room was ready earlier than we expected. The pool and beach are the best things about it. The selection of food at the evening buffet was plentiful. Would stay here again.
very poorly maintained old shabby hotel.no buffet.limited selection of food,expensive price according to service and facility .fire work for no reason at 1.30am. disturbance from staff and neighbours in the middle of the night,never stay.so many nice hotels around
Good value for money - the food was fabulous! Superb location, great facilities and very friendly staff. Perhaps because it was December, the hotel was always full and front desk was super busy and somewhat disorganised. We got a second floor room which had an amazing view - some friends had the garden access ground floor rooms which are great too. But avoid the ground floor rooms overlooking the pool, it gets very noisy with groups visiting the hotel for the day.
We stayed in a suit at Jetwing Blue fot 3nights. Headed to the hotel straight after landing in BIA. The service provided by each and every staff at different levels in this hotel is super. We had such an awsome stay and would highly recommend to any one seeking a great place to stay. Special mention to butler Susantha and Robert. Also restaurant staff Shehan, Anne and Priyanka provided us a great service. Will definitely go there again.
Visited the hotel during December 2022 for my medical college reunion & it was a really pleasant experience. The hotel staff specially Mr. Dinushan, the senior executive chef if I’m not mistaken provided us a personalized service to make our experience 10 times better. The food was amazing. The rooms were well taken care of & I recommend this hotel to anybody who’s looking for a weekend getaway not too far out of Colombo.
Lovely room, awesome pool, and a beautiful beach. One of the best hotels i have stayed. The food was really tasty. Attention to detail. Very nice staff. The location was easy to find. The price was really good. Had a pleasant holiday.
Dear Customers please ignore this robber bank from sri lanka. other every hotels are perfect but this is such a arrogant and selfish place in my hotel career. first reception told to us 100usdper night now suddenly when the check out time rate was change to 200usd with breakfast.my god why this people doing like to this customer. don’t choose this place again and keep check your bills onece again. we force them this is not a rate that online also but they told us no there walking rate is 200usd with Breakfast .this is not good and there is no rate even tho five star hotel as well.
Our stay at Jetwing Blue during our holiday in Sri Lanka was great. The hotel and the rooms are beautiful and the beach area was amazing. Loved watching the sunset by the beach. The pool was very specious and very well maintained. The Manager on duty and the staff were very welcoming and made us feel very comfortable. The buffet in the main restaurant was so delicious, so as the breakfast. Me and my husband had a couple message in their Indonesian spa and it was very relaxing, definitely worth the money. Can't wait to return again.
I had high expectations from Jetwing Blue after staying at Jetwing Lake, Dambulla but I was a little disappointed. The welcome drink (watermelon juice) was spoiled. The rooms were a little worn off, which is understandable because covid and the economic crisis probably kept the tourists away and hence the lack of upkeep. The fruits in the room and toiletries were at par. The bath salts and soap for the bathtub were really appreciated. There is a balcony with a sit-out. And there is a bird net that blocks the beach view. In spite of most of the hotel being empty, I was given a room on the second floor. The only advantage of having the room on the ground floor is the access to the beach and swimming pool. But there were dogs near the pool area which was a major put-off. There was a set menu that did not many options. But I absolutely loved the dessert they served. This stay was a little disappointing, however full points to the view from the hotel :)…
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