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Lugogo Sun

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251 Reviews from our TripAdvisor Community

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Showing 183: English reviews
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Reviewed 4 days ago NEWvia mobile

Lugogo Sun hotel reception were friendly and accomodating. the rooms were clean and spacious but could do with a revamp. Dinner menu was average, pricing is high. breakfast was adequate. If you want cost effective meals visit the surrounding malls, there are lots of options. Hotel grounds are well maintained.

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Helpful?
Thank Velo M
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Velo M, Thank you for your review of our hotel. We appreciate your feedback. On the condition of the rooms, there is not much that can be done right away, but hopefully in time, we will refurbish the hotel, which will include an upgrade of the guest rooms and bathrooms. We apologize for not meeting your expectations on our...

Horsham, United Kingdom
Reviewed 1 week ago

We stayed here for one night while passing through Swaziland. The food was very good, including the best curry I had in South Africa, and the room was large, clean and well maintained. It is a bit of a mass market establishment and if you want to avoid tour buses, go to the fancy 5 star sister hotel next door...

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Helpful?
Thank Brampton_12
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Brampton, Thank you for your comments regarding your recent stay at our Lugogo Sun Hotel. It was We look forward to welcoming you back in the near future. Sincerely, Lance Rossouw Area General Manager

Boston, Massachusetts, United States
Reviewed 2 weeks ago

I stayed here for two nights, a Sunday and Monday. Looked fine from outside, reception efficient and pleasant. Rooms clean with a balcony overlooking the pool and garden. But there were five tour buses in the parking area and they overloaded the restaurant. Despite having confirmed with reception and the dining room staff that there would be no problem for...

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Helpful?
Thank Richard L
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Richard L, Thank you for posting your comments on TripAdvisor. We regret that our hotel did not meet your expectations. I would like to personally apologize for the inconveniences caused to you and your guests at the restaurant and thank you for bringing these issues to our attention. Being informed of a problem presents an opportunity for us to...

Greater Johannesburg, South Africa
Reviewed 3 weeks ago via mobile

Good service, old infrastructure, good food. The staff were very helpful. The location is excellent. Good for visit with family. The complementary internet is very less but. Had trouble in mixing hot and cold water. The pipes are old and fittings are not up to standard.

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Helpful?
Thank gourishc2015
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear gourishc2015, Thank you for taking the time to write a review about your stay at our hotel. We appreciate your good comments about our product offering and services. Please accept my apologies for our shortfalls on the water temperature - we will address this issue with our maintenance team. The internet speed and cost is a countrywide issue that...

Copenhagen, Denmark
Reviewed 4 weeks ago

We were so unfortunate to visit this hotel on Valentine’s Day. We arrived in the evening in a thunderstorm and were told the restaurant was full. The we asked if we could get dinner in the bar, but we were told than then our 11 year old son would have to eat outside (yes, in the rain)! We decided then...

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Helpful?
1Thank Linda V
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Linda V, Thank you for taking the time to review your recent stay with us. I am deeply concerned about your comments and only wish that you had made me aware of the issues and concerns during your stay. Please accept my apologies, as clearly the matter was not handled correctly by our staff. The management at the hotel...

Reviewed 5 weeks ago via mobile

What an absolute delight visiting Swaziland for the first time. Swaziland is a beautiful country and its people are friendly and welcoming. Logogo Sun was great. The rooms are spacious and clean. The restaurant downstairs offers a great buffet and sitting around the poolside sipping cocktails was pretty amazing. Next door is The Royal Swazi which is the sister hotel...

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Helpful?
Thank Talya G
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Talya G, Thank you for taking the time to appreciate the Lugogo Sun. It was very pleasing to read your review. Your feedback has been shared across the whole team, who are equally delighted to have received such positive comments. Thank you for choosing to stay with us and we look forward to welcome you again soon. Sincerely Lance...

Pretoria
Reviewed 10 February 2017

My friend and I just wanted to get away for the weekend and looked for a place that was not too expensive, yet, would offer relaxing and comfortable accommodation, centrally located. Lugogo Sun did just that. The room was nice and spacious and the beds was generously comfortable - major plus! The hotel, overall, is in need of a little...

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Helpful?
Thank Suzann P
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Suzzan P, Thank you for your candid review of our hotel and for being our guest! We greatly appreciate your valuable comments and will address each one with the management team at Lugogo. As we prepare for refurbishment of the property, we will certainly take on board your comments about the decor and other improvements you mentioned in your...

Reviewed 6 February 2017 via mobile

Very nice place.The scenery was stunning,the weather was clear and hot and every single member of staff was friendly and extremely courteous..The pool area was perfect for kids,not too deep or too cold..and there's a baby pool to add to tell convenience..the rooms were cleaned daily and although a little dated nevertheless spotless..

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Helpful?
Thank NELSON D
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Nelson D, Thank you for your comments regarding your recent stay at Lugogo Sun Hotel. It was most pleasing to read that you and your family enjoyed your stay. Thank you for choosing to stay with us and we hope you will visit our property again soon. Yours sincerely Lance Rossouw Area General Manager

Reviewed 30 January 2017

I stayed here with my family over December. Room was okay, but we got one that was quite close to the generator I think (by the parking area), and it was quite noisy. Overall, the hotel definitely has seen better days. Noisy elevators, holey towels, but at least the kids loved the pool area.

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Helpful?
Thank JR2926
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear JR2926, Thank you for posting your comments on TripAdvisor. We regret to learn that your stay with us did not meet your expectations and apologise that you were not allocated a suitable room due to the high occupancy of the hotel during your stay. With regards to the overall condition of the hotel, a refurbishment is planned in the...

Dundee, United Kingdom
Reviewed 24 January 2017 via mobile

We stayed one night at this hotel whilst visiting Swaziland,our room overlooked the pool bar and was fine.The room was spacious and comfortable,the tv reception was not too great.We had a snack at the Pool Bar and were surprised by the size of it,the bacon and egg toastie came with fries and basic salad,it was excellent.Wi-fi is available free for...

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Helpful?
Thank beardie27
Lance R, Area General Manager at Lugogo Sun, responded to this review

Dear Beardie27, Thank you for reviewing your stay with us. We greatly appreciate your feedback and look forward to welcome you again soon. Sincerely Lance Rossouw Area General Manager

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A warm welcome awaits visitors to the Lugogo Sun Hotel in Swaziland. Breakfast and dinner is served daily with a buffet lunch every Sunday, complete with live entertainment. For the kids, there’s Kamp Kwena - an adventure of excitement and entertainment. There’s a TV room, jungle gym, sandpit, putt-putt course, tree house and our specially trained staff will take care of the kids while mom and dad embark on their own voyage of Lugogo Sun. ... more   less 

Additional Information about Lugogo Sun

Address: Old Mbabane/Manzini Main Road | Ezulwini Valley, Ezulwini H106, Swaziland
Region: Swaziland > Hhohho District > Ezulwini
Price Range: $112 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lugogo Sun 3*
Number of rooms: 202
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Also Known As:
Lugogo Sun Hotel Ezulwini
Lugogo Sun Swaziland, Africa - Ezulwini
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Questions & Answers

Here's what travellers have asked, with answers from Lugogo Sun staff and other travellers.
1 question
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birmingham england
7 months ago

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Questions? Get answers from Lugogo Sun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better to have a room facing the front and the pool.”
 of 5 bubbles Brampton_12, 17 Mar 2017 | Read review
“Pool and garden view is pleasant”
 of 5 bubbles richardlR7210EU, 8 Mar 2017 | Read review
“Book a table in the restaurant in advance”
 of 5 bubbles lindav30, 21 Feb 2017 | Read review
“ground floor is a bit noisy”
 of 5 bubbles kingsrest, 2 Jan 2017 | Read review
“Rooms away from parking lot are quieter if you expect absolute quietness.”
 of 5 bubbles stvwang, 27 Aug 2016 | Read review
5 of 5