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Lugogo Sun

Hotels.comUS$73*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Lugogo Sun
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257 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Taunton, United Kingdom
Reviewed 11 December 2015

Swaziland has often been called the Switzerland of South Africa & it is an independent country with its own King. This Hotel felt like a business hotel, but was very busy on our stay.. The dining room was very chaotic, not a leisurely experience. But a pleasant hotel with nice rooms and very clean

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Helpful?
3Thank 342maxinem
Lance R, General Manager at Lugogo Sun, responded to this review

Dear 342maxinem, Thank you for your thoughtful feedback on your stay at the Lugogo Sun. The hotel is popular with business people and gets very at meal times. We regret that you had an unpleasant experieince due to this. We appreciate your positive comment about the hotel and guest rooms. We thank you once again for sharing your experience with...

Johannesburg
Reviewed 4 November 2015

Always welcoming and surprisingly affordable rate obtained as well which makes everything appear that much better!! Great location and well sized rooms etc and only gripes would be the limited Wi-Fi access, small TV's in room and generally bit "tired" bathrooms and elevators etc which still date from hotel's launch am sure, yet otherwise service is delivered with a smile...

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Helpful?
1Thank Ibbee
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Ibbee, Thank you for your comments on TripAdvisor. We plan to refurb the rooms which will include an upgrade of the TV's and bathrooms etc. With regards to Wi-Fi, bandwidth capacity in the entire country is very poor. We are engaging all the relevant stake holders in an effort to improve our Wi-Fi offering. We hope to provide much...

Johannesburg, South Africa
Reviewed 4 November 2015 via mobile

The hotel is nice but it is a old building and the elevator is scary with it's loud noises as it moves. The rooms are good and also old styled but more home like. The food is good and the service equally so. It's a shame it's so dated as it let's down the hotel a bit. It's well placed...

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Helpful?
1Thank Maldwyn G
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Maldwyn G, Thank you for posting your comments on TripAdvisor. We have taken note of your comments about the hotel facilities. We hope to carryout a full refurbishment of the htoel in the near future. We appreciate your good comments on the food and service provided and we hope to welcome you again soon. Yours sincerely Lance Rossouw Area...

Orlando, Florida
Reviewed 27 October 2015

I booked into Lugogo for 3 nights 22-24 October 2015 for a NOMADS golf tournament in the nearby Royal Swazi. I liked the location and the bedding. The hotel is centrally located near a great golf course,a number of shopping and entertainment centres making it accessible.My room 123 at Lugogo nicely overlooked the pool area and had a nice setting....

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Helpful?
2Thank Kenias M
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Kenias M Thank you for your constructive feedback and sharing your experience of your stay at Lugogo Sun. With regards to the overall condition of our guest rooms, a full refurbishment of the rooms, which will include an upgrade of the TV and other items you mentioned, is planned for the near future. We have taken note of your...

Washington DC, District of Columbia
Reviewed 23 October 2015

I spent 5 days in Lugogo Sun hotel. It's an old but quiet and nice one. Surrounded by green vegetation, trees and some mountains, it is really a perfect place to spend some quality days with family and friends. My room was comfortable, clean and had a nice view to the garden and swimming pool. The food served in breakfast...

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Helpful?
4Thank Kool2bbop
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Kool2bbop, Thank for posting your comment on TripAdvisor. We were very happy to read your review, and are glad that you enjoyed your stay at the Lugogo Sun. Your complimentary comments about the hotel and the staff are appreciated. Thank you once again for your thoughtful feedback and we hope to welcome you again soon. Yours sincerely Lance Rossouw...

Los Angeles
Reviewed 1 October 2015

Stayed one night at the Lugogo Sun. The Hotel looks a bit dated and work, kind of stuck in 1988. Reception staff was very charming. One elevator (lift) that feels like it is going over some potholes. The room was large and very clean. Haven't seen nor used and old CRT TV in ages, quite a throwback. Bed was quite...

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Helpful?
3Thank TheMulv
Lance R, General Manager at Lugogo Sun, responded to this review

Dear TheMulvs Thank you for posting your comment in TripAdvisor. We appreciate your good comments very much. With regards to the overall condition of the hotel, a refurbishment is planned in the not too distant future, which will include an upgrade of the current televisions. Thank you once again for your thoughtful feedback. Yours sincerely Lance Rossouw Area General Manager

Greater Johannesburg, South Africa
Reviewed 30 September 2015

Generally I do not have a problem with ageing infrastructure that is well maintained, but when it is combined with poor housekeeping it presents a problem. The matters listed below has been brought to the attention of the Front Desk Manager the night after our check-in. 1. We booked in from Friday, 25 September & checked out on 28 September...

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Helpful?
1Thank Karl4ie
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Karl4ie, Thank you very much for your constructive feedback. I understand your disappointment with our product and the service provided to you, and would like to take this opportunity to apologise for the unpleasant experieince you had at our hotel. We have reprimanded the Manager who was on duty at the time of your stay, and have taken the...

Pretoria, South Africa
Reviewed 15 September 2015

Very enjoyable stay with very friendly service. The Swazi people are really friendly and always willing to help. The housekeeping was above board with really friendly personnel. If you make a little effort in learning to greet ind Swazi their faces light up and they are even more willing to assist. I was very surprised to find that this hotel...

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Helpful?
1Thank Vlam541
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Vlam541, Thank you for posting your comment on TripAdvisor, We were very happy to read your review, and are glad that you enjoyed your stay at the Lugogo Sun and that you were well looked after by our staff. Personalised service is of great importance to the Lugogo Sun, and we invest heavily in training to ensure every guest...

Rochester, New York
Reviewed 14 September 2015

No real complaints, but nothing exciting either. There is only one elevator. Bed was very comfortable. Hotel seem to need some renovation. There is a free shuttle or walking path (use path only in the daytime, it is not lit and walkway is not smooth) to the much better sister hotel, which is a great place to eat at, either...

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Helpful?
1Thank JFHHMH
Lance R, General Manager at Lugogo Sun, responded to this review

Dear JFHHMH, Thank you for posting your comment on TripAdvisor. We appreciate your feedback and, hope to welcome you again soon. Yours sincerely Lance Rossouw Area Genral Manager

Penguin, Australia
Reviewed 14 September 2015

We stayed here for 2 nights and all the plumbing in our room was abit of an issue. Everytime we used our shower the sink would flood, when we flushed the toilet it would gurgle and rise to the top of the bowl with like vomit in it and not go down. The shower head shot everywhere and flooded the...

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Helpful?
Thank Kristie W
Lance R, General Manager at Lugogo Sun, responded to this review

Dear Kristie W, Thank you for completing the comprehensive review on the Lugogo Sun. We appreciate your constructive feedback as this is the only way we can truly assess our guests’ needs, and continuously improve the service we aim to provide. We have taken note of your comments regarding the plumbing and the fact that you were not assisted when...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A warm welcome awaits visitors to the Lugogo Sun Hotel in Swaziland. Breakfast and dinner is served daily with a buffet lunch every Sunday, complete with live entertainment. For the kids, there’s Kamp Kwena - an adventure of excitement and entertainment. There’s a TV room, jungle gym, sandpit, putt-putt course, tree house and our specially trained staff will take care of the kids while mom and dad embark on their own voyage of Lugogo Sun. ... more   less 

Additional Information about Lugogo Sun

Address: Old Mbabane/Manzini Main Road | Ezulwini Valley, Ezulwini H106, Swaziland
Region: Swaziland > Hhohho District > Ezulwini
Price Range: $113 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lugogo Sun 3*
Number of rooms: 202
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Also Known As:
Lugogo Sun Hotel Ezulwini
Lugogo Sun Swaziland, Africa - Ezulwini
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Questions & Answers

Here's what travellers have asked, with answers from Lugogo Sun staff and other travellers.
1 question
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birmingham england
8 months ago

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Questions? Get answers from Lugogo Sun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better to have a room facing the front and the pool.”
Brampton_12, 17 Mar 2017 | Read review
“Pool and garden view is pleasant”
richardlR7210EU, 8 Mar 2017 | Read review
“Book a table in the restaurant in advance”
lindav30, 21 Feb 2017 | Read review
“ground floor is a bit noisy”
kingsrest, 2 Jan 2017 | Read review
“Rooms away from parking lot are quieter if you expect absolute quietness.”
stvwang, 27 Aug 2016 | Read review
5 of 5
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US$73* /night
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Prices are for 1 room, 2 adults
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