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City Suites Gateway

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256 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Hong Kong, Hong Kong
Reviewed 24 July 2016

Our flight was very early so I booked the room there for a night. Big room, but it is old and smelled badly. Thankfully the bathroom has renovated. However, fleas in the room is unforgivable. The next morning, we found we all got stung. staff were very efficient. Early morning they helped us check out, call a taxi and pack...

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Thank Connie F
Reviewed 10 July 2016

The hotel is close to the airport. The room is nice and meet upto the standard. Variety of choices at breakfast. The staff don't speak English but you can notice that they try to communicate and would like to service. The back of the hotel is a scenic view where you can stretch out and relax, a few pictures could...

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Thank สิรินาถ แ
Thessaloniki, Greece
Reviewed 8 June 2016 via mobile

I have stayed there for 3 nights. I felt like the invisible traveler. No contact with personnel. They either ignored me or just avoided to interact. Hotel needs renovation, there is no lounge, no bar, no outdoor, nothing interesting to do. Rooms are comfortable and clean but very small. Breakfast lunch and dinner are below average. Poor variety, bad taste...

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Thank pavlos_poulios
Vietnam
Reviewed 26 May 2016

Stay there to enjoy the hotel? Not really. If to get a early morning flight, this is a convenient place to stay. It is a transit type of hotel. Therefore, you will see a lot of tour guests in group, that make a lot of noise as tour usually do (one of the thing package tour guests enjoy is the...

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2Thank Clementcc
Ahmedabad, India
Reviewed 10 May 2016

Stayed in this hotel for transit hotel location is really good very near to airport max 10 min to reach staff seemed in real hurry and were not as welcoming and smiling. however thery arrange the taxi in morning though we were late than actual time. Breakfast was good with handful of options rooms were bit old like not flat...

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2Thank Jaineshshah
Helen_Chen, 客戶關係經理 at City Suites Gateway, responded to this review

Dear Mr./Ms. Jaineshshah, Greetings from City Suites - Taoyuan Gateway. Thanks for your review on Tripadvisor. We are delight to inform you that City Suites - Taoyuan Gateway is renewing some amenities gradually, including TV. However, we are sorry to know that our receptionist did not let our guest feel warm and welcome. We will have our senior manager of...

San Francisco, California
Reviewed 10 May 2016

Front desk rep is nice. Convenience for travelers go access airport, but no shutter service available. Room is clean; however; no A/C and TV connection for the date I stayed and they offered fan instead. Wifi is very slow.

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Thank henrylo2005
New York City, New York
Reviewed 26 April 2016

Spent 1 night at this property. LOCATION: Rates here are significantly cheaper than its main competitor, a higher star ranked hotel on-site at TPE. While they don’t have a shuttle service (reduces overhead & keeps prices reasonable) the hotel is only a 10 min taxi ride from the airport, and the drivers there are familiar with its location. Generally, licensed...

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6Thank Nurikabe_12
Helen_Chen, 客戶關係經理 at City Suites Gateway, responded to this review

Dear Mr. / Ms. Nurikabe_12 Greetings from City Suites - Taoyuan Gateway. It is always a great pleasure to receive such a positive and detailed feedback as it definitely gives us great motivation towards keeping the high standard of service that we always strive to pursue. We did receive several review about mold smell and our team are working hard...

Pasadena, California
Reviewed 25 April 2016

Stayed at CitySuites Gateway for one night April 2016. Yes the only reason I stayed here was the early next morning fight. This is likely the best (ie cheapest) option closest to TPE airport. Taxi fare from High Speed train station should be around NT$260, and taxi fare to TPE NT$200. Rate includes wifi and breakfast.

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3Thank half-life2
Helen_Chen, 客戶關係經理 at City Suites Gateway, responded to this review

Dear half-life2: Thanks for choosing City Suites - Taoyuan Gateway as your stay of the trip in Taiwan. And we appreciate your review and we hope we can welcome you back soon. Please visit City Suites website for reservation on your future visit for best rate and promotion! Best regards, Helen Chen, Guest Relation Manager City Suites - Taoyuan Gateway

San Francisco
Reviewed 2 April 2016

It is 150 NT$ by taxi from the airport. Quick, efficient check in, good, helpful staff but the hotel is really old and filled with mold. It is extremely apparent when you walk in the dining room. Look at the ceiling and look at the falling apart adjacent wing. There is no other restaurants nearby so we had to eat...

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Thank Purobi
Silicon Valley, CA
Reviewed 23 March 2016

Less than 10 minutes by taxi to the airport. ~NT$200 each way. Quiet rooms, breakfast available starting at 6:00am (included in price of room). Excellent Chinese buffet breakfast selection, limited western choices. Efficient staff who will make taxi reservation for you if you have an early morning flight to catch. 3 stars because it isn't anything fancy, but it is...

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Thank Alexx_10
Helen_Chen, 客戶關係經理 at City Suites Gateway, responded to this review

Dear Alexx_10, Thank you for sharing your comments on your stay at Citysuites Hotel-Taoyuan Gateway. We were pleased to hear that you had a pleasant experience with us especial for location and service . We are deeply regret that our restaurant and room smell didn't meet your expectation. Your valuable comment have passed to management. Your comment will motivate us...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about City Suites Gateway

Address: No.442 Zhongzheng East Road, Dayuan Town, Taoyuan 337, Taiwan
Region: Taiwan > Taoyuan
Price Range: $64 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Suites Gateway 4*
Number of rooms: 150
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Also Known As:
City Suites Gateway Hotel Taoyuan
City Hotel Taoyuan
Hotel Style:
#10 Luxury Hotel in Taoyuan
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Questions & Answers

Here's what travellers have asked, with answers from City Suites Gateway staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 907 has two king size beds. Great for a family of four!”
 of 5 bubbles soursdeym, 30 Jul 2016 | Read review
“Request for higher floors facing the airport”
  • Toilet
  • Bath tub
  • Seating room
  • Seating room
  • Double beds
  • Deluxe Double Room
 of 5 bubbles wanderfoolife, 12 Nov 2015 | Read review
“Maybe you can ask for a room overlooking the flight paths.”
 of 5 bubbles lizcum, 14 Oct 2015 | Read review
“Odd numbered rooms face away from the road, so are probably quieter but I didn't notice any problem with noise in any case.”
 of 5 bubbles pyjamaslug, 16 Sep 2015 | Read review
“higher floor, facing the airport will enjoy a nice view at the runways”
 of 5 bubbles Sapteo, 16 Jul 2015 | Read review
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