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Hotel Novotel Taipei Taoyuan International Airport

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Hotel Novotel Taipei Taoyuan International Airport
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1,601 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Novotel Taipei Taoyuan International Airport
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Showing 1,126: English reviews
Osaka, Japan
Reviewed 15 January 2017

the pick up was smooth. its always comforting to see your name on the hotel pick up at the arrival gate. the hotel rep guided us to the shuttle and it was a 5 min drive to the hotel. check in was nice and welcoming. room is clean and comforting. breakfast is delicious with big variety. check out is quick....

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Helpful?
Thank vini-sue
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Singapore, Singapore
Reviewed 15 January 2017 via mobile

I stay at this hotel every time I have a early morning flight. Late check in and early check out, taking the shuttle to the airport. I had a rare opportunity this time to take some breakfast and was presently impressed with the freshly made waffles and noddles. The egg station took a little longer though.

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Helpful?
Thank HockLye
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Columbia, Maryland
Reviewed 13 January 2017

This Novotel has the typically downmarket finishes of the French chain: inadequate toweling, masonite furniture, odd color schemes, etc. But what it manages to do is give you a fine night's sleep before a long flight. Though you'd be better ask for a room on the front side of the hotel away from the runways, because the flights never seem...

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Helpful?
Thank Philip S
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Philip, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity...

USA
Reviewed 13 January 2017

18 hours in Taipei and needed somewhere to stay. Got a meal at the restaurant which was adequate but around $20 - so not cheap. Rooms were very good and gym, open 24 hours, is exceptionally well equipped. Shuttle bus didn't seem to run at posted times but I got there in the end. Check in was super quick. Would...

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Helpful?
Thank Water-Reality
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Birmingham, AL
Reviewed 12 January 2017

We stayed here before and after a SCUBA trip to the Philippines. The hotel is just minutes from the airport, we used taxi and the rate was around $4 US. Hotel staff are friendly and the rooms nicely appointed. They have an indoor pool and hot tub which we used. The breakfast buffet is amazing with no shortage of options.

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Helpful?
Thank VinoBambinos
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Milano
Reviewed 12 January 2017

I have been in this hotel 3 times, during my business travels. The location is perfect, very close to the terminal 2 and 1 of the international airport – Taoyuan (Hub for China Air and Eva Air). The noise insulation is quite good (this is one of the reason why I didn’t give the highest score) and especially between 23.30...

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Helpful?
Thank FITA82
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Brisbane, Australia
Reviewed 12 January 2017

Review collected in partnership with Novotel Hotels
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Helpful?
Thank Jana L
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Magog, Canada
Reviewed 8 January 2017

This Airport hotel is not attached to the terminal, you must take the free shuttle to get to it. It is very popular with flight personnel. It has all you need, restaurant, bar and large clean rooms. Don't hesitate to stay there.

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Helpful?
Thank Philippe L
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Singapore, Singapore
Reviewed 8 January 2017

Before check in I've inform about my parcel that will be deliver when. Least I expect the parcel came but no one want to sign and ended up send back. Although the staff seems unprepared she wasn't ready on the first call. The second call made to me seems like someone guide her to talk. Anyway before check in this...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Darlin6
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Metro Manila, Philippines
Reviewed 6 January 2017 via mobile

Near the airport with free shuttle to and from Taoyuan International Airport, Hotel Novotel Taoyuan International Airport offers more than a quick overnight stop-over. It is also near many places one may want to visit while in Taipei.

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Helpful?
Thank Leonardo Kirk G
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Leonardo, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)

Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Region: Taiwan > Taoyuan
Price Range: $157 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Taipei Taoyuan International Airport 4*
Number of rooms: 360
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Orbitz, Agoda and Ctrip TA so you can book your Hotel Novotel Taipei Taoyuan International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Taoyuan
#1 Luxury Hotel in Taoyuan
#1 Spa Hotel in Taoyuan
#13 Best Value Hotel in Taoyuan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Taipei Taoyuan International Airport staff and other travellers.
38 questions
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Fontana, California

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Questions? Get answers from Hotel Novotel Taipei Taoyuan International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Persons with Disabilities rooms are near elevators.”
 of 5 bubbles CPFam, 22 Feb 2017 | Read review
“Executive room can access the lounge with nice runway view”
 of 5 bubbles yenteau, 27 Jan 2017 | Read review
“high floors opposite the runways”
 of 5 bubbles VinoBambinos, 12 Jan 2017 | Read review
“Next to airport. Good shower and breakfast facilities. Very old and hard bed. Not very friendly reception.”
 of 5 bubbles mohammadrezay275, 26 Dec 2016 | Read review
“ask for a room on the parking lot side if you don't want to hear the planes...”
 of 5 bubbles divingsteph, 21 Dec 2016 | Read review
5 of 5