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Hotel Novotel Taipei Taoyuan International Airport

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Hotel Novotel Taipei Taoyuan International Airport
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1,574 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Novotel Taipei Taoyuan International Airport
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Showing 1,107: English reviews
Toronto
Reviewed 2 December 2014 via mobile

Reception was great and was easily upgraded given my status. Modern feel hotel. Rooms are updated but no outlets near or around the bed makes charging devices a pain. Wifi was strong and reliable throughout hotel. No CNN. Can't remember another hotel chain which I couldn't flip CNN on to wind down after a long day. No list of channels...

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Helpful?
Thank cdaworld13
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

London, United Kingdom
Reviewed 1 December 2014

The Novotel is a great option if you have an overnight layover at Taoyuan airport. My wife and I stayed here for one night between our LAX to Taipei flight and connecting to our flight for Hong Kong the next morning at 8am. Staying at a hotel sure beats sleeping on airport benches or even the overnight dorms inside the...

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Helpful?
1Thank Sunny W
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Atlanta, GA
Reviewed 30 November 2014

I was very suprised about how nice the hotel was. We stayed 1 night prior to our flight and the restaurant was super great. We had the dinner and the breakfast buffet. Tons of western options and all delicious. The beds were a bit too firm, but the room itself was very comfortable and clean. In room safe, free wi-fi,...

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Helpful?
1Thank misodiva
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Bergamo
Reviewed 28 November 2014

Review collected in partnership with Novotel Hotels
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Helpful?
Thank Fontana1973
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

San Francisco
Reviewed 27 November 2014

I booked a night in this hotel solely for the reason that it was close to the airport. I checked in at about 11:30 PM. My flight the next day was about 1 PM - so about a 13-14 hour layover. They have a free, easy shuttle to the hotel from the airport, which takes 5 minutes - very convienient....

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Helpful?
Thank AsiaTravelin
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

서울, 대한민국
Reviewed 26 November 2014

I stayed this hotel many times & I am a fan of this hotel. But this time I really disappointed at hotel's response. 1. My colleague wanted to know the shuttle bus's destination that was waiting a guest at front of lobby. So he ask to one staff "Is this bu.." but before he finished his asking she push aside...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank HJMJYS
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Miss Kang, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do take your comment seriously and I have personally investigated the situation. I am believe there is some...

San Francisco, California
Reviewed 25 November 2014 via mobile

Standard room size compared to USA hotels. Modern rooms, good buffet options, decent beds 7/10 stiffness Bad weak drizzle shower, especially compared to other western hotels in Taiwan or China. Handicap access to shower is also hard and slippery. Didn't offer a handicap room when dad and I came in wheelchair. Maybe there isn't any Friendly staff

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Helpful?
Thank David H
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear David, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that we were not able to assign you in our hanicap room due to it was occupied. Please do not hesitate to contact with us for your future visit, we will arrange the room for you...

Reviewed 25 November 2014 via mobile

We arrived late and did not want to go to The hotel is very convenience as its only 2 mins drive by the hotel shuttle bus (Terminal 2) if you did not miss the bus. Thanks for Assistant Reservation manager, Iris. She arranged a greet & meet service for us which we did not ask for. We were checked in...

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Helpful?
2Thank Spyhotelier
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry the room cleaness did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed 24 November 2014 via mobile

Stayed here at both ends of a short trip to Taiwan. Such an easy courtesy bus trip from the terminal. Check in friendly and efficient. Concierge service excellent. Wonderful help with complex taxi and traun journey. Huge room extremely comfortable bed. Only downside was the poor quality of the room service food. No prawns in a prawn based dish, turamisu...

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Helpful?
Thank Nick D
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry your in room dinning experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very...

Singapore
Reviewed 24 November 2014 via mobile

We visited Taipei from 12 to 17 November and decided to choose Novotel Taoyuan (despite the distance from city) because of the good reviews on top that we had the A+ points to redeem 2 nights stay. Here are some of the not so pleasant encounters : 1.We arrived the hotel's doorstep on the raining Saturday night around 10.30pm only...

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Helpful?
Thank eddie1225
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Eddie, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation

Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Region: Taiwan > Taoyuan
Price Range: $155 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Taipei Taoyuan International Airport 4*
Number of rooms: 360
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Agoda, Booking.com, Ctrip TA, Expedia, Hotels.com, ACCOR and Hotwire so you can book your Hotel Novotel Taipei Taoyuan International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Taoyuan
#1 Spa Hotel in Taoyuan
#1 Luxury Hotel in Taoyuan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Taipei Taoyuan International Airport staff and other travellers.
36 questions
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Fontana, California

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Questions? Get answers from Hotel Novotel Taipei Taoyuan International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles mohammadrezay275, 26 Dec 2016 | Read review
“ask for a room on the parking lot side if you don't want to hear the planes...”
 of 5 bubbles divingsteph, 21 Dec 2016 | Read review
“The breakfast in 1st floor café is much better than the executive floor.”
 of 5 bubbles 238allanh, 19 Dec 2016 | Read review
“not easy ti visit taipei city unless you stay 3 days.”
 of 5 bubbles F4023NZalbertos, 3 Dec 2016 | Read review
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