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Hotel Novotel Taipei Taoyuan International Airport

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Hotel Novotel Taipei Taoyuan International Airport
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1,626 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Novotel Taipei Taoyuan International Airport
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Showing 1,144: English reviews
Taoyuan, Taiwan
Reviewed 6 September 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Pambosros
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Hong Kong, China
Reviewed 4 September 2014

Nice hotel a short shuttle bus ride from the terminals (bus runs every 30 minutes). Staff all very professional and helpful with good english. Rooms are well equipped with very comfortable bed, aircon, TV, radio/ipod dock, safe, well-placed international electrical sockets, free wifi (instant connection, no messing about with passwords), storage, tea/coffee making and minibar. Bathroom has separate toilet and...

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Helpful?
Thank Poliwhirl
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Klang
Reviewed 3 September 2014

Not only is it near to the airport, the room is comfortable and cozy. Funny though, we were not disturbed by sounds of planes taking off/landing. As for the spa ...try the foot reflexology, Taiwan style! I swear I'll try it again - a longer session next time!! The coffee house is open 24 hrs...breakfast spread has a veggie section....

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Helpful?
Thank PrincessKlang
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Atlanta, Georgia
Reviewed 3 September 2014

The room and amenities in the room were superb. It also has a great gym with commercial grade cardio and weight equipment. The downside is leaving the room. As we sat in the bar and felt it was very warm we were told that the hotel policy was to keep the common areas at 26 C (close to 80 F)....

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Helpful?
Thank John M
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry to know the air condition system did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is...

Leiden, The Netherlands
Reviewed 2 September 2014

The service in the hotel is superb. The rooms are so luxurious and very clean. However the buffet in the restaurant is not that good and just a bit overprices. Furthermore the Shuttle bus to the airport is very convenient. Totally worth the price.

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Helpful?
2Thank iristhx
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Iris, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry to know our buffect restaurant did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very...

Pullman, Washington
Reviewed 1 September 2014

My family and I had a stop-over in Taipei and stayed at this hotel. I was surprised by how affordable the prices were since the interior appeared very modern and high-end, which I greatly appreciated because I felt as though I were getting more out of the experience than what my family paid for. The rooms were tidy, the interior...

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Helpful?
Thank krstngrvna
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially to our restaurant team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to...

Reviewed 31 August 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Janghwan B
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Helendale, California
Reviewed 27 August 2014

Staffs are nice and helpful. Best for comming to Taipei and spend a good night rest before hitting to city. Price is right. Breakfast is excellent for many variety. Special thanks to Yuna Hsu Great stay ! Thanks.

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Helpful?
Thank Wayne L
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially to our concierge staff - Yuna. I am sure that this feedback will serve as an encouragement to all of our staff as we...

Belmont, Australia
Reviewed 26 August 2014

was there at Easter, great service and convenient location, staff are friendly and helpful. There's free transfer service between the airport and hotel as well as hotel and high speed railway station.

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Helpful?
Thank Jie S
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Mumbai (Bombay), India
Reviewed 26 August 2014

The hotel is good. Neat and clean and convenient if you're working near the airport. The only negative I see is if one has to connect to the city. One has to go back to the terminal and take the bus to the city and vice versa. The hotel bus for pick-up is every half an hour hence making it...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Aliasgar22
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service

Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Region: Taiwan > Taoyuan
Price Range: $166 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Novotel Taipei Taoyuan International Airport 5*
Number of rooms: 360
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, ACCOR, Ctrip TA, Agoda, Priceline, Hotel.de, HRS and Despegar.com so you can book your Hotel Novotel Taipei Taoyuan International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Taoyuan
#1 Luxury Hotel in Taoyuan
#1 Spa Hotel in Taoyuan
#13 Best Value Hotel in Taoyuan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Taipei Taoyuan International Airport staff and other travellers.
39 questions
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Fontana, California

See all questions (39)

Questions? Get answers from Hotel Novotel Taipei Taoyuan International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the side facing the airport to see planes landing and taking off.”
 of 5 bubbles ronsS9594TW, 22 Mar 2017 | Read review
“All are good”
 of 5 bubbles DavidL374, 18 Mar 2017 | Read review
“Any rooms a good room!”
 of 5 bubbles 32807, 13 Mar 2017 | Read review
“One side of the hotel faces the airport runways. If you're bothered by the noise of planes, request the other side of the building.”
 of 5 bubbles BrianGradySF415, 11 Mar 2017 | Read review
“Persons with Disabilities rooms are near elevators.”
 of 5 bubbles CPFam, 22 Feb 2017 | Read review
5 of 5