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Arusha Serena Hotel, Resort & Spa

440 reviews
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Traveller (341)
Room & Suite (101)
Dining (26)
Overview
  • Excellent38%
  • Very good50%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“lake duluti”(52 reviews)
“main building”(45 reviews)
Free Internet
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
Rooms
Mar. 11Mar. 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (440)Write a Review
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All reviewslake dulutimain buildingkilimanjaro airportfirst nightone nightevening meal and breakfastold colonialnight flightbeautiful groundsguided walkset menuwonderful startlobby arealong flightceiling fanpre safaritanzanian safari
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11 - 15 of 397 reviews
Reviewed 25 October 2017 via mobile

Only spent one night before going on safari. Very nice stay. Lovely large clean room. Nice bathroom. Very good ceiling fan in the room which was needed as the room was very warm when we arrived at about 10 pm. Very good breakfast in the...More

Thank JADouglas_13
Response from SerenaHotels, General Manager at Arusha Serena Hotel, Resort & SpaResponded 31 October 2017

Dear JADouglas_13 thank you for your review on your recent stay with us. We are pleased to read that you enjoyed our freshly made breakfast during your stay. We hope we can have the pleasure of hosting you again in the near future. Best Regards...More

Reviewed 25 October 2017 via mobile

The grounds of this hotel are amazing and the rooms were quite nice also. I stayed here the night before my safari started and this hotel was actually the pick up point. The rooms are in what look like little huts. They are very clean...More

Thank Peter L
Response from SerenaHotels, General Manager at Arusha Serena Hotel, Resort & SpaResponded 31 October 2017

Dear Peter L, Thank you for taking your time to write this review on your stay at Lake Duluti Serena Hotel. we are glad you took time to appreciate our gardens and also the view of the lake from the gardens as well. Thank you...More

Reviewed 22 October 2017 via mobile

Spent 1 night here at the beginning of our African Safari. The room was quaint, clean, and adequately furnished with nice linens. No air conditioning but a ceiling fan was adequate. The bed was rock hard. The grounds were beautiful and well manicured. The units...More

Thank lovethesnow11
Response from SerenaHotels, General Manager at Arusha Serena Hotel, Resort & SpaResponded 31 October 2017

Dear lovethesnow11, Thank you for your taking your time to write this review. we are delighted to read that you would stay with us again. We have taken note of your comment on the Mattress and we shall have a meeting with the team to...More

Reviewed 15 October 2017

This was a solo trip for me but I met up with others who booked the same tour. This place was definitely a hidden gem. The location, grounds and atmosphere of this beautiful hotel was not what i expected. They were exceeded. I booked a...More

Thank ldjhns
Response from SerenaHotels, General Manager at Arusha Serena Hotel, Resort & SpaResponded 31 October 2017

Dear ldjhns, Thank you for taking your time to write a very detailed review of your recent stay with is before and after your Kilimanjaro trek. we thank you for the suggestions and comments which we shall definitely discuss with the team here with a...More

Reviewed 9 October 2017

The large stone manor house is now tucked away with a multitude of thatched roof bungalows. The grounds are full of large, tropical flowers and vines among huge trees. The interior takes one back to Colonial Britain with interiors of lush fabrics and rich hues...More

Thank OregonAngelwings
Response from SerenaHotels, General Manager at Arusha Serena Hotel, Resort & SpaResponded 31 October 2017

Dear OregonAngelwings, Thank you for taking your time to write a review after your recent stay with us. we are really delighted to read that you took your time to appreciate the architectural design and the interior decor of the hotel as well as enjoying...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Free Internet
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room Service
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Babysitting
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$151 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$151 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (341)
Room & Suite (101)
Dining (26)
Pool & Beach (4)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
TheSafariSpecialist
16 January 2018|
AnswerShow all 4 answers
Response from Jenny H | Reviewed this property |
Hairdryer yes, complimentary shampoo and shower gel not sure about conditioner. Have a great trip
0
Votes
tanner1Georgia
7 September 2017|
AnswerShow all 6 answers
Response from vesperado | Reviewed this property |
The guide is reccommended since there may be snakes along the trail. The animals are mostly monkeys and birds...we didn't see a lot. Mostly broken branches and tree trunks we had to climb over and under....We could have done... More
1
Vote
Ercelle
21 June 2017|
AnswerShow all 2 answers
Response from Lucille B | Reviewed this property |
We used Predator Safari Club in Arusha. Suggest you Google them.
1
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Room Tips
"Rooms facing the lake."
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"I think rooms that are on the hill get more of a breeze. The room we were in - 39 - was HOT."
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"Go for a walk around the garden, see the vegetable patch"
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"We did not have a lake view; I'm not sure if any do. There is a lake view in front of the lovely main..."
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