We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Lake Duluti Serena Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Lake Duluti Serena Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

381 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Lake Duluti Serena Hotel
See the most recent reviews
Showing 346: English reviews
York, Maine
Reviewed 5 August 2016

Pro Nice room Comfortable bed Nice bathroom Walk in shower Plenty of hot water and pressure Excellent service very nice grounds all in all, this is probably just a launching pad for the rest of your vacation. Enjoy it, relax, and then take off for your safari.

 Report
Helpful?
1Thank Scott B
SerenaHotels, General Manager at Lake Duluti Serena Hotel, responded to this review

Take this opportunity to thank you for your valuable feedback. We take this feedback seriously because it gives us a measure of gauging our performance and product offers. Once again thank you and we look forward to welcome you or your friends back to stay with us incase you happen to be in Arusha-Tanzania - East Africa.

Brisbane, Australia
Reviewed 3 August 2016

I stayed with my wife as part of a tour group for 1 night. The closest airport is Kilimanjaro Airport which is tiny and rudimentary, but functional. You should be able to secure a visa at the immigration booths if you haven't secured one already. The grounds are beautifully maintained, the room is comfortable, and there are excellent views across...

 Report
Helpful?
Thank pauste1
SerenaHotels, General Manager at Lake Duluti Serena Hotel, responded to this review

Thank you very much for your time in rating us on this site. Your feedback is valuable to us in our pursuit to offer execellent or great service and product offers. The team will share the feedback as appropriate.

London
Reviewed 1 August 2016

After a long flight from London to Kilimanjaro this was an oasis of peace and calm. It was a relatively quick transfer and we were quickly checked in and shown to our rooms for our one night stay. The rooms were comfortable with nice views over the lake. The grounds were relaxing and service and the staff were excellent. The...

 Report
Helpful?
2Thank Peterb2012London
SerenaHotels, General Manager at Lake Duluti Serena Hotel, responded to this review

We are gratefull for your time taken in giving us your feedback. Its from such feedback that we are able to gauge ourselves and have an impartial measure of our performance and products quality. Once again thank you.

Texas
Reviewed 31 July 2016

The hotel is located an hour away from the Kilimanjaro airport amidst lush vegetation and a beautiful garden. It is usually the staging point for people going on a safari and is a welcome sight after a long flight from the US. Rooms are big and well appointed. The main building for the reception and dining facilities is beautiful. The...

 Report
Helpful?
2Thank OrpheusTexas
SerenaHotels, General Manager at Lake Duluti Serena Hotel, responded to this review

I take this opportunity to thank you for your valuable feedback on this site. We have taken note of your comment on WIFI being only available at the main building and wish to advise a survey has been done by our consultants for installation of WiFI in all the rooms and around the hotel compound. The lake is a reserve...

Watertown, Massachusetts
Reviewed 28 July 2016

My husband and I flew into Kilimanjaro which was a short ride to this hotel. We arrived at 2am (crappy flights from the US) and were helped immediately. Our room was great, huge bathroom, and a nice view of the property. We had all of our meals at the hotel and everything was great, amazing service as well. My only...

 Report
Helpful?
2Thank Lindsay H
SerenaHotels, General Manager at Lake Duluti Serena Hotel, responded to this review

Thank you for your valuable feedback positively received. Your comment of limitations on to-do within the compound other than excursions outside is noted. I wish to advise management is working towards increasing activities in future including a swimming pool where people can spend time while within the hotel.

Marshfield, Massachusetts
Reviewed 26 July 2016

We stayed here as part of a tour. This was our first night in Tanzania after a long day of traveling. The accommodations were lovely, the staff very helpful and the grounds were beautiful with all kinds of flowers, banana and flowering trees, we even had a visit from the resident monkey. The food in the restaurant was very good,...

 Report
Helpful?
1Thank Hummarock122
SerenaHotels, General Manager at Lake Duluti Serena Hotel, responded to this review

On behalf of the hotel team we thank you for your valuable feedback positively taken. The feedback gives us a good measure of our service and product offers quality. Once again thank you.

Juba, South Sudan
Reviewed 26 July 2016 via mobile

This place is out of the way but a must for lunch or dinner. So beautiful and relaxing and quiet. A must see if in Arusha or after Arusha park visit. Cute gift shop. Staff is great. Just sit in the garden a see the lake.

 Report
Helpful?
1Thank aswad9
SerenaHotels, General Manager at Lake Duluti Serena Hotel, responded to this review

We are grateful for your review of our service and products. This will go along way in motivating the team when i share with them. Once again thank you.

Charlotte, United States
Reviewed 23 July 2016 via mobile

We stayed at Lake Duluti for only 1 night in between safari and climbing Kili. We were located in the 2 furthers cabins, it seemed, 41 & 42. They were the only rooms we stayed in during our trip that even had a TV on the room, but in Africa, who needs TV? Wi-fi is available, but only in Lobby....

 Report
Helpful?
2Thank COLLEEN L
SerenaHotels, General Manager at Lake Duluti Serena Hotel, responded to this review

Thank you for your feedback positively received. We have noted your comment on WIFI and wish to advise we have engaged a consultant to advise on the best WIFI product service that will cover all the rooms and hotel compound. The lake and forest area around is a reserve protected by the government for posterity and the fee charged goes...

Montevideo, Uruguay
Reviewed 17 July 2016 via mobile

The most remarkable point of Lake Duluti lodge is the excellent attention of the personnel. Besides this, the rooms, restaurant and all instalations were very good. The food was excellent and the highest point was the garcon in the restaurant.

 Report
Helpful?
2Thank Marcos C
SerenaHotels, General Manager at Lake Duluti Serena Hotel, responded to this review

Thank you very much for your feedback. I will share it with the team and believe it will motivate them to continue even better services.

Tel Aviv, Israel
Reviewed 13 July 2016

The room was spacious and clean, except for a slug on the ceiling, which we had removed by one of the housekeeping members. The food was good, and there was wifi in the lobby area. The grounds are beautiful, and the view is wonderful.

 Report
Helpful?
1Thank yukpuk
SerenaHotels, General Manager at Lake Duluti Serena Hotel, responded to this review

We are grateful for your valuable feedback that gives us a true measure of our performance. Attention will be put to the ceiling standards to ensure zero defects.

267 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (257)
Viewed
Room/Suite (48)
Viewed
Hotel & Grounds (77)
Viewed
View from Room (17)
Viewed
Bathroom (9)
Viewed
Dining (18)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (3)
Viewed
Family/Play Areas (1)
Viewed
0:10
Videos (1)
Viewed
Other (82)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Arusha hotels
8.1 km away
Rivertrees Country Inn
Rivertrees Country Inn
#2 of 39 in Arusha
365 reviews
6.2 km away
Planet Lodge
Planet Lodge
#3 of 39 in Arusha
363 reviews
10.2 km away
The African Tulip
The African Tulip
#1 of 39 in Arusha
818 reviews
Show Prices
Show Prices
Show Prices
10.0 km away
Mount Meru Hotel
Mount Meru Hotel
#4 of 39 in Arusha
488 reviews
2.0 km away
Kigongoni Lodge
Kigongoni Lodge
#9 of 39 in Arusha
125 reviews
8.0 km away
Mount Meru Game Lodge & Sanctuary
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set at the heart of a traditional coffee estate in the majestic environs of snow-capped Mount Kilimanjaro, the exquisitely appointed Mountain Village Lodge offers heady views over verdant tropical forests, cool mountain walks, a wonderful array of wildlife, roaring fires and superlative cuisine. ... more   less 

Additional Information about Lake Duluti Serena Hotel

Address: P.O. Box 2551, Arusha, Tanzania
Region: Tanzania > Arusha Region > Arusha
Price Range: $210 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lake Duluti Serena Hotel 3*
Number of rooms: 42
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Travelocity, Jovago.com and Booking.com so you can book your Lake Duluti Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Serena Mountain Village Hotel Arusha
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Lake Duluti Serena Hotel staff and other travellers.
10 questions
Ask a question
Milton Keynes, United Kingdom
over a year ago

See all questions (10)

Questions? Get answers from Lake Duluti Serena Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are available in the main lodge and also in small clusters of thatch-rooved cottages. We liked the privacy and charm of the cottages.”
  • Our comfy
 of 5 bubbles LionHeart53, 30 Nov 2016 | Read review
“All the rooms are quiet”
 of 5 bubbles 189elainef, 18 Aug 2016 | Read review
“have dinner in the lounge and order off bar menu instead of sit down 3 course dinner”
 of 5 bubbles sttbrown, 5 Aug 2016 | Read review
“Depending on how much you want to walk request a room closer or further away from the main building”
 of 5 bubbles pauste1, 3 Aug 2016 | Read review
“Good place to stop after a long flight, before a safari.”
 of 5 bubbles davidwB749ZS, 9 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay