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JW Marriott Khao Lak Resort & Spa

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2,991 Reviews from our TripAdvisor Community

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Showing 2,250: English reviews
Reviewed yesterday NEWvia mobile

We came here to attend an Indian wedding, and boy oh boy was it amazing! The rooms were priced reasonably around 140 usd a night, and for the amenities, free breakfast spread, huge pool and decent beach this is tremendous value. ROOM AIRCON was COLD. The pool in itself is one the strongest assets of the hotel. The only reason...

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Helpful?
Thank Giampaolo Z
Reviewed 2 days ago NEWvia mobile

Stayed with family in 3 rooms, found amazing package called "return to paradise" which included food and a daily massage... Rooms nice traditional Thai style, water access room not as easy as it appears on pictures as you need to walk from balcony thru rocks and mud...to access pool in most wings... Food was the most dissapointing! The package included...

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Helpful?
1Thank Kurt Q
Management response:

Dear Kurt Q, Thank you for your feedback. Regarding the Pool access rooms we have two types of pool access rooms. One room type has a gate access that we allocate families too for child safety. This room type is the room type that you stayed in and has stepping stones out through a small garden to the pool. In...

Fort Lauderdale, Florida
Reviewed 3 days ago NEW

It's a very nice property (maybe needs a refresh?)...our room was gorgeous and spacious - we booked one of the rooms that walks out into the (extensive) pool system. All the food we ate on property was delicious; and the breakfast is pretty incredible. We were there as guests for a wedding. The property was a great venue for the...

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1Thank Jennifer C
Reviewed 3 days ago NEWvia mobile

I have spent over 180 nights at Marriott Hotels this year and this was by far the most disappointing stay! I booked a hotel limousine from the airport confirmed by the hotel and got a Toyota Camry with a girlfriend in the front seat who got dropped off on the way! The room was good as we took a pool...

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Thank KioKai
Cambridge
Reviewed 4 days ago NEW

Thailand has certainly changed since I was there 20 years ago, but if you want a relaxing chill out then this hotel is perfect for all ages. I was very happy. My views: Pool Massive, varied, approx 600m of 'pool rivers' to swim around, with bigger pools, pool bar, Jacuzzi stops, beds in pool, kids area, clean and beautiful. The...

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1Thank ster100
Dublin, Ireland
Reviewed 4 days ago NEW

Resort is excellent as tthe room we had in block two was nice and had the mod cons you would expect. I had no issue with the room as it was nicely laid out Thai style. We tried the Thai and Olive restaurant and both were of high quality. The prices were high however the quality was very good. The...

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1Thank mooneyTone
Reviewed 4 days ago NEWvia mobile

Phoned regarding use of Marriott facilities for the day. I have previously stayed in Marriott so knew to be a good standard. I rang the hotel and made 3 attempts to understand the fast talking Thai lady , she put me through to someone else who then transferred me to someone else where I was put on hold.i gave up...

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1Thank tony n
Melbourne, Australia
Reviewed 4 days ago NEWvia mobile

This resort has much to commend it, although for a 5-star its rooms show quite a bit of wear and tear. I booked a 2BR suite for 2 adults and 2 kids (8yo and 5 yo) and an extra pool view room (2 adults) in November. The good: - quiet location - spacious and quiet suite with comfortable beds -...

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Helpful?
1Thank Karen_ML_Melb
Luca F, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Karen_ML_Melb, Thank you for taking the time to share your recent experience at the JW Marriott Khao Lak Resort & Spa on this forum. We are very proud of our resort and the service we provide to our guests so we are very glad that you enjoyed our facilities and services provided. I am very sorry our current appearance...

Reviewed 5 days ago NEWvia mobile

We stayed at the JW Marriott Khao Lak three years ago and had such great memories, that we decided to add a week to our SE Asia vacation. The resort is a great place to relax with a fantastic beach. The staff is friendly and attentive. The rooms are large and the beds extremely comfortable. The food in the Olive...

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1Thank Mike H
Reviewed 5 days ago NEW

I and my boyfriend stayed at JW Marriott Khao Lak Resort & Spa for a week in the end of November, it was a wonderful experience for both of us. The hotel itself is very unique and greatly designed. Rooms are nice and clean. Big enough for two person for sure. Additionally, we love the food there. Especially in the...

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Helpful?
2Thank ST-MissX

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the treasures of Khao Lak at JW Marriott Khao Lak Resort and Spa. The pristine white sand beach stretches for miles, melting into the exquisite azure waters of the Andaman Sea. This is Khao Lak, Thailand - a hidden paradise of sun, sea and sand, as well as lush tropical greenery, granite mountains and stunning waterfalls. The vast landscaped area within the resort grounds makes the resort an ideal outdoor venue for incentives or themed events, weddings or product launches. At Marriott Hotels and Resorts®, it's our mission to make every business trip a pleasure and every vacation a trip of a lifetime. Enjoy amenity-filled guest rooms, superb dining, and exemplary meeting facilities. ... more   less 

Additional Information about JW Marriott Khao Lak Resort & Spa

Address: 41/12 Moo 3 | Khuk Khak Beach, Khao Lak 82190, Thailand
Region: Thailand > Phang Nga Province > Khao Lak
Price Range: $138 - $617 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Khao Lak Resort & Spa 5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Jw Marriott Khao Lak Resort And Spa
Jw Marriott Khao Lak Hotel Khao Lak
Cher Fah Hotel
Cher Fah Resort
Hotel Style:
#3 Business Hotel in Khao Lak
#4 Family Hotel in Khao Lak
#5 Spa Hotel in Khao Lak
#6 Luxury Hotel in Khao Lak
#6 Romantic Hotel in Khao Lak
#6 On the Beach Hotel in Khao Lak
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Khao Lak Resort & Spa staff and other travellers.
248 questions
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Questions? Get answers from JW Marriott Khao Lak Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“recommend a pool walk out room”
 of 5 bubbles JenniferC61, 3 Dec 2016 | Read review
“Rooms at the back of the property near reception are a little walk to the beach, so request a closer one if you don't fancy walking”
 of 5 bubbles ster100, 2 Dec 2016 | Read review
“Top floor for peace and quite”
 of 5 bubbles mooneyTone, 2 Dec 2016 | Read review
“Ground Floor rooms have pool access, but we preferred a first floor room with balcony and views”
 of 5 bubbles lrsteele, 29 Nov 2016 | Read review
“Pool access rooms were great!”
 of 5 bubbles jessicajaneh, 27 Nov 2016 | Read review
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