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Khao Lak Emerald Beach Resort & Spa

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Khao Lak Emerald Beach Resort & Spa
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269 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Reviewed 2 days ago NEW

We had a room facing lagoon and pool. Room was cosy and it was kept clean. Wifi worked but was slow. Pools are good, but need some repairs. Beach was nice and some beach bar could be found there. Hotel has some restaurants on main building and beach. Breakfast was served from 6 pmto 10 am and we found that...

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Helpful?
Thank Jari I
Chiang Mai, Thailand
Reviewed 6 days ago NEW

A place to go if you want to relax. And have a good time. There is plenty of restaurants in the area. And if you like to have thai masage you scertently god plenty of opportunities for that too. Overall a quiet nice place.

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Thank mari_hoftun
Warren
Reviewed 25 October 2016

We stayed for 6 nights and had a great time.we have 2 children, age 6 and 7 and they loved the swimming pool. The food at the restaurant is high quality, and you can walk to a couple of other nice restaurants nearby. The room was always cleaned beautifully with lots of fresh towels.

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Thank L2229HMadrianr
Israel
Reviewed 15 October 2016

Big hotel, two nice pools, nice beach access rooms are outdated, lukewarm shower water, no wifi in rooms, only in the lobby. Although the hotel was not fully booked (we got a room last minute at 6pm the sane day for two nights) we could barely find a table for breakfast, at both 9 and 10 am. This also meant...

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Thank eladn
Management_Emerald, Management at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear "eladn", Thank you very much for your recent stay. We sincerely regret that your experience was not entirely satisfactory. Please accept our apologies for the lapses of our service delivery. We are indeed aware of the need to continually upgrade our services and facilities. Please be informed that the resort has a complimentary wifi access for all our guests...

Reviewed 1 September 2016 via mobile

Tired from our flight, we arrived at the hotel around midnight. Hospitality was great. They provided us with fresh towels and welcome drinks. We were taken to our room straight away. The room is very spacious and the bathroom had a shower and a bath tub which was a bonus for me. I was really happy with the room. We...

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2Thank iabbuddie t
Management_Emerald, ผู้จัดการ at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear iabbuddie, Thank you for comment our property on tripadvisor. We are pleased that you were enjoy your stay at Khaolak Emerald Beach Resort & Spa. We do hope that you will come back here on you next holiday.

Reviewed 27 August 2016 via mobile

My friends and i chose this hotel because it has a private beach! And its really beautiful! The pool is right on the beach so we were able to swim and enjoy the seaview at the same time. We really enjoyed our time here. The staff were also really friendly. Rooms were huge overlooking a huge lagoon. There were many...

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2Thank Chissanupong S
Management_Emerald, ผู้จัดการ at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Chissanupong, We are pleased that you enjoyed your stay at Khaolak Emerald Beach Resort & Spa with compliments on your review. We hope that you get tons of pokemon while you were here. We do hope to see you again.

Reviewed 16 May 2016 via mobile

I choosed this hotel to stay while I traveled to Khao lak because This hotel's very closed to the beach and with white sand and peaceful beach sooooo loveelyyy this hotel .Also, we can see the beach from swimming pool .you should try some :)

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1Thank poomi K
Management_Emerald, ผู้จัดการ at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Khun Poomi K, Thank you vey much for reviewing our property on tripadvisor. We appreciated that you love our beach and pool and recommend to others. We do hope to see you again.

Bangkok, Thailand
Reviewed 16 May 2016 via mobile

Friendly Staff. This hotel provides Private beach. White sand and emerald sea. Clean room and nice seaview swimming pool. From Khao lak you can take a one-day trip to Khaosok, Phanga bay, Similan Island, Trachai Island, etc. 45 mins from Phuket International Airport.

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1Thank Satanon_Three
Management_Emerald, ผู้จัดการ at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Satanon_Three, Thank you for your review. We are pleased that you enjoyed your stay with us. We hope that you will come to stay with us again in the future.

Reviewed 14 April 2016

The hotel was quite average considering the price, with the smell of raw sewerage every now and then. I did not find any of the staff except for the cleaners helpful and checkin in was a nightmare, as no directions of where to go, you drag you suitcases up the stairs to check in then you are driven to the...

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Helpful?
Thank Brigette N
Management_Emerald, ผู้จัดการ at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Breigette, Thank you very much for your review regarding our service that need to be improved. I passed your comments to our department head concerned to educate their staff to know how they preformed and how to improve their preformance to make our guest happy during their stay. Best regards,

Trondheim, Norway
Reviewed 12 April 2016

After about an hour long taxi ride from Phuket airport (1800 TBH) we were greeted in the open air reception by smiling staff members who served us a (non-alcoholic) welcome drink. After check-in we were transported to our room by golf cart and our bags carried all the way to the fourth floor. Our room was beautiful with a good...

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Helpful?
Thank Sarturan
Management_Emerald, ผู้จัดการ at Khao Lak Emerald Beach Resort & Spa, responded to this review

Dear Saturan, On behalf of staff of Khaolak Emerald Beach Resort & Spa, we would like to thank you for your positive and lovely review of our property and surrounding area especially the beach. Best regards,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting

Additional Information about Khao Lak Emerald Beach Resort & Spa

Address: 7/10 Moo 2, Ban Khaolak | Lamkean Subdistrict, Thai Muang District, Khao Lak 82210, Thailand
Region: Thailand > Phang Nga Province > Khao Lak
Price Range: $69 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Khao Lak Emerald Beach Resort & Spa 4*
Number of rooms: 270
Reservation Options:
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Also Known As:
Khao Lak Emerald Beach Resort And Spa
Khao Lak Emerald Beach Hotel Khao Lak
Hotel Style:
#28 Luxury Hotel in Khao Lak
#32 Spa Hotel in Khao Lak
#35 On the Beach Hotel in Khao Lak
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Questions & Answers

Here's what travellers have asked, with answers from Khao Lak Emerald Beach Resort & Spa staff and other travellers.
4 questions
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Questions? Get answers from Khao Lak Emerald Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no elevators in this hotel and there are some stairs”
 of 5 bubbles , 4 Dec 2016 | Read review
“Only villas have a view of the ocean. All rooms and villas have stairs in or leading up to them.”
 of 5 bubbles Sarturan, 12 Apr 2016 | Read review
“We had a room with pool access and it was great for my toddler”
 of 5 bubbles 388hollyg, 24 Jan 2016 | Read review
“best rooms is the villa room! its good, beautiful view of the sea.”
 of 5 bubbles rodj728, 9 Jan 2016 | Read review
“Ask for lagoon view but you may pay a little when you upgrade.”
 of 5 bubbles kharad2016, 9 Jan 2016 | Read review
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