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Red Planet Hat Yai

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453 Reviews from our TripAdvisor Community

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Showing 359: English reviews
Penang Island, Malaysia
Reviewed 4 May 2016 via mobile

Book a superior room. As we arrived late, requested for a aditional bed through e mail, but was told to do it during check in. During check in, was told that they run out of additional bed and pillows. We have 3 adults and 1 toddler. End up, 1 of us have to sleep on the floor. The sound proof...

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Helpful?
Thank nicolelee77
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear nicolelee77, Thank you for reviewing our hotel. We sincerely apologise for the discomfort you experienced during your stay. Service is our priority and please be assured that your comments will be conveyed accordingly to our team for improvements. Despite this unpleasant experience. We hope that you will give us another opportunity to stay with us again in the near...

Reviewed 29 April 2016 via mobile

Stayed in room 714 for 2 nights. Spacious clean room with basic amenities. The pillow alao not comfortable at all ( read other reviews, & i thought they will change the pillow) Surprised when i saw one of the towel in bad condition. Other than dat, ok. Location ok. Beware of the tuk tuk outside the hotel ( get con,...

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Helpful?
3Thank Carmen C
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear Carmen C, Thank you for sharing your review via Tripadvisor. We are glad to know that you satisfied with Hotel location, our clean and comfortable room. Your comments about pillow is noted and will surely work for improvement. I must apologise for the unfriendly front desk staffs. Having addressed this with the team and putting necessary training for immediate...

Kuala Lumpur, Malaysia
Reviewed 21 April 2016

I spent 2 night over there. Its a good value money. the room was clean and nice. quite far from hat yai town. quite difficult to find halal food, u have to take tuk tuk to the nearest halal restaurant.

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Helpful?
Thank SyasyaAhmad
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear SyasyaAhmad, Thank you for sharing your feedbacks. We are delighted to learn that overall you received a satisfactory stay. Thank you for highlighting about our nice and clean comfortable room. This will encourage to keep it up! We are glad to know that our hotel offers a great value to your stay and we look forward to having you...

Bangkok, Thailand
Reviewed 10 April 2016 via mobile

In term of location,It's very convenient for traveling to many places because it is located on downtown in Hatyai.In addition,there are a lot of delicious restaurant around here.However,room condition is on average due to renovated hotel.room is very spacious and also provided two towel but no refrigerator. Finally,if compare price with other hotels,It's quite reasonable price for traveller. PS

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Helpful?
Thank Pudol S
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear Pudol S, It was our pleasure reading your feedback, thank you for highlighting about our advantages of our Hotel location and our spacious room. At Red Planet Hotels, we are about providing more value to our guests at attractive prices, we are glad to hear your that enjoyed your stay with us and it will be our pleasure to...

Reviewed 5 April 2016 via mobile

Overall a good value for money. The room is clean but small the bed is clean the shower working fine very basic the Internet need a faster one as it is pretty slow. Still a good place to stay.The staff is very friendly and always smile that good enough for me.

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Helpful?
Thank Maedee1983
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear Guest Maedee1983, Thank you very much for taking the time to let us know of your valuable experiences. We're glad that you satisfied with our room and found our hotel offer a great value to your stay. Your comment about internet speed is noted and for our improvement. Your compliments on our friendly staff with excellence smiling is highly...

Penang Island, Malaysia
Reviewed 31 March 2016

Overall, pleasant stay. Good location. Room was spacious & clean. It would be good if the hotel could provide kettle for making hot coffee or tea in each room. Thai Odyssey is just next door, very convenient for massages.

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Helpful?
Thank vivianlsk
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear vivianlsk, Thank you for staying in Red Planet Hat Yai and for leaving us a feedback. I'm delighted to read that you happy with Hotel location and our clean spacious room. Regarding a kettle that was not provided within our rooms is noted and for our improvement where possible. Once again, thank you for your feedback and we hope...

Reviewed 23 March 2016

Hi there, having my stay at the Red planet Hotel last weekends. Its a good hotel, there need to upgrade for Hot water machine for those did not want for late night searching coffee shop and the refrigerator. Small one will do as well. and the internet line in room not so satisfied ( Slow receiving coverage ).Overall still good...

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Helpful?
Thank Amarjeet S
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear Amarjeet S, Thank you for sharing your review through Tripadvisor. I'm delighted to see that overall stay was to your satisfaction. Your feedback about internet connection is noted as it currently under upgrading to the higher speed in very soon. We noted on your recommendation about Hot water machine and will work for improvement where possible. Thank you very...

Reviewed 23 March 2016

Overall a good value-for-money budget hotel. The accommodation was clean and the bed was comfortable. Each day the room was cleaned spotlessly. Our room was on the street side. Next time we stay, we shall try for a room on the other side of the building, away from the street. We recommend that customers take their own soap and hair...

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Helpful?
Thank Peter H
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear Peter H, Thank you for staying with us and for sharing your review through Tripadvisor. We glad to read that your found our hotel offer a great value to your stay and happy with our clean & comfortable room. Your comments about the smell of soap & shampoo is noted and will surely work for improvements. We look forward...

Singapore
Reviewed 19 March 2016

Also known as Tune hotel, there's nothing to fuss about with this hotel. Secured parking facilities, for bikes as well. Very basic budget hotel, comes with big and comfy bed, great shower, friendly staff, nice food with massage around the area. Totally value for money.

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1Thank trottk0rt
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear trottk0rt, Greeting from Red Planet Hat Yai! It was our pleasure reading your feedback, highlighting about our secured parking, our nice & comfortable beds and most importantly our smiling and excellent staff. At Red Planet Hotels, we are about providing more value to our guests at attractive prices, We appreciate that our changes have made your stay with us...

Thailand
Reviewed 16 March 2016 via mobile

Stayed here 3-4 times. It was always good, though service wise it's much better now. Love their spacious rooms & powerful showers, bed is also great. It's a non-smoking hotel, though some rooms smell like a pub, with lots of butts around a window area.

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Helpful?
Thank Leona_NLK
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear Leona_NLK, Greeting from Red Planet Hat Yai! I am delighted to read that you satisfied with our comfortable room and noticed our improvements from your recent stay. I apologies for any inconvenience caused from the cigarette smell, We have been trying hard to get rid from smell of cigarette, having signs to warn and ask for cooperation , but...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Highly visible and right in down town Hat Yai, the Tune Hotel Hat Yai is in the perfect location in this busy southern Thailand city whether you are exploring its leisure activities or travelling for business and expecting a safe, clean stay that is also great value for money. Set in a safe and clean environment, Tune Hotel Hat Yai is home to 148 bedrooms with extremely comfortable queen-size or twin single beds with Tune Hotel’s famous duck down quilts and pillows, providing a homely night’s sleep at a value price point. Every room also contains a power shower, ceiling fan or air conditioning, large flat screen television, WiFi internet access, safe and a hair dryer.Inter-connecting and wheelchair access rooms are also available.The hotel is also home to the award-winning and newly opened Thai Odyssey Spa. The spa offers a full range of services from body scrubs, facials and local beauty programmes to an extensive range of traditional Thai and international massage techniques.There are also two fully-equipped meeting rooms in the Tune Hotel Hat Yai which can cater to meetings in various configurations, including 70 delegates theatre-style, 40 in a class-room format and 24 in a boardroom layout. ... more   less 

Additional Information about Red Planet Hat Yai

Address: 152-156 Niphat Uthit 2 Road, Hat Yai, Thailand (Formerly Tune Hotel Hat Yai)
Region: Thailand > Songkhla Province > Hat Yai
Price Range: $29 - $52 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Planet Hat Yai 2.5*
Number of rooms: 148
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Questions & Answers

Here's what travellers have asked, with answers from Red Planet Hat Yai staff and other travellers.
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Questions? Get answers from Red Planet Hat Yai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are nice but the higher ones have a view”
 of 5 bubbles 170mahendran, 28 Sep 2016 | Read review
“City view, clean bathroom, big-size room, good service.”
 of 5 bubbles GavinTang, 25 Sep 2016 | Read review
“Get the rooms facing another building to enjoy quiet sleep as the rooms facing the main road will definitely be noisier”
 of 5 bubbles aishing, 13 Sep 2016 | Read review
“Best suit those that looking for value for money stay”
 of 5 bubbles J7011GMmichaelc, 5 Sep 2016 | Read review
“make sre to request for a window room!”
 of 5 bubbles ezlle, 31 Jul 2016 | Read review
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