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Centara Hotel Hat Yai

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Centara Hotel Hat Yai
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729 Reviews from our TripAdvisor Community

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Showing 582: English reviews
Kuala Lumpur, Malaysia
Reviewed 3 days ago NEW

My family and I had been to Hat Yai a couple of times before and this is the first time we stayed in this hotel. The location was great, restaurants, reflexology centres, markets and mall were all within walking distance. We even had our favourite 'teh tarik' during the night downstairs beside the mall where the hotel had set up...

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Helpful?
Thank ellyshalee
Reviewed 5 days ago NEWvia mobile

Been staying in this hotel in the last 8 years but seriously, it needs a new coat of life. The furnishing in the room is old but the worst is they don't even have a proper QUEEN or KING bed! All they did was to join 2 twin beds to make one single large bed, without caring about the valley...

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Thank FD W
Singapore, Singapore
Reviewed 6 days ago NEWvia mobile

Travel together with my aunt and nephew on Nov. Checked in by Ms Siripa, she arranged our room at Level 9 with 3 beds. Thank you! I book this hotel because of the location. No doubt. This is amazing. Lift connected with shopping mall. Day and night road street stalls also a trademark in Hatyai. The room is clean, lobby...

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Thank Micentury
Reviewed 1 week ago

very nice hotel, in the center of Hat Yai; inside you can find all what you need: gym, spa (not tested!), 2 restaurants buffet, bar, live music. Around there are shops, shopping center. food is good, personnel very nice, rooms right dimension and clean. Onl problem: city is practically 0, so not much to do except hotel;live music is sometimes...

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Thank Stefano F
Reviewed 2 weeks ago via mobile

This is the only 4 stars rated hotel in Hat Yai. You will be received a warm welcome during check in until you get into your room. The meal service in the hotel was perfect. You shall try the breakfast. Location wise ...great! You wont be disappointed with this hotel.

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Helpful?
Thank AlbertSeah
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear AlbertSeah, Thank you for staying with us and for having shared your review via TripAdvisor. It always great pleasure reading such very good feedback from our customer. Thank you for highlighting about Hotel location ,warm welcome service and perfect meals , especially with buffet breakfast. We hope to have a pleasure of welcoming you back at Centara Hotel Hat...

Reviewed 2 weeks ago via mobile

We were only there for one night on a stop-over coming from Koh Lipe going to Bangkok. Hotel was excellent with great service from staff. We had executive suite, can recommend this. Pool was a bit cold but refreshing. Dinner buffet was quite amazing with a wide selection of foods and deserts. Morning buffet on the other hand was chaotic....

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Helpful?
Thank Bo E
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Bo E, Thank you for staying with us and for having shared your review via TripAdvisor. I'm delighted to see that overall you enjoyed the recent stay. Thank you for highlighting about our dinner buffet that considered amazing with wide selections. Your feedback about service at buffet breakfast is noted for immediate improvements. Meanwhile your compliment on great service...

Alor Setar, Malaysia
Reviewed 4 weeks ago via mobile

The location of this hotel so great. Near to atraction place and shopping mall. Very easy to find halal food. Hotel staff so friendly and helpful. However, in my booking, it show im pay for premium deluxe. And when im reach at hotel, im get only deluxe room. Already confirm with hotel staff. But they told me the same that...

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Helpful?
3Thank Mohd Hadi Shafa... M
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Mohd Hadi Shafa, Thank you for staying with us and for having shared your review via TripAdvisor. I'm glad to see that you happy with Hotel location, appreciated with our friendly and helpful staffs. This is very encouraging us to keep it up as to serve you even better on your future visit. I have carefully verified your booking...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

This is definitely the best hotel in Hat Yai. Location is very good and directly next to Central Shopping Complex and right in front of Lee Gardens Plaza and Grand Pacific Hotel. The lobby is on 5th floor. Will stay at this hotel again whenever I am in Hat Yai.

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Helpful?
1Thank EricWoon5385
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear EricWoon5385 Thank you for staying with us and for having shared your feedback via TripAdvisor. It is always great reading such wonderful experience of our customers. Thank you for rated us as the best Hotel in Hat Yai. I'm delighted to see that you intended to stay at Centara Hotel Hat Yai again whenever travel to Hat Yai. We...

Reviewed 29 October 2016

This was a very functional hotel and they were very helpful in accommodating my motorcycle. It is in the city center which makes it convenient, it is one of the best in Hat Yai, the 3 star rating is not a reflection of the hotel in the Hat Yai context it is on our scale, so within Hat Yai it...

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Helpful?
Thank Oral D
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Oral D, Thank you for staying with us and for having shared your review via Tripadvisor. I'm glad to see that overall you had satisfactory stay. Thank you for highlighted about helpful manner of our staff. I have passed on your kind words to them, so that they received pride and recognition. We hope to have a pleasure of...

Klang, Selangor, Malaysia
Reviewed 21 October 2016 via mobile

Hotel is located next to Central Shopping Complex and good for those who likes shopping in Hatyai. The lobby looks nice and decent. Rooms are clean. However, didn't check out the other facilities so unable to comment

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Helpful?
Thank danewtl
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear danewtl, Thank you for staying with us and for having shared your review via TripAdvisor. I'm glad to know that you happy with Hotel location that located in the City Centre, so offers every conveniences as you mentioned. We do have other facilities for you to experience and hope to have a pleasure of welcoming you back at Centara...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
The hotel with 248 rooms, apartments and freshly renovated suites, situated in the centre of bustling Hat Yai, the commercial and shopping hub of Southern Thailand. An 20-storey building (1st to 5th floors comprise Hat Yai's branch of Central Department Store). Only 20 minutes from the airport and accessible by airplane, bus or train from Bangkok. ... more   less 

Additional Information about Centara Hotel Hat Yai

Address: 3 Sanehanusorn Road, Hat Yai 90110, Thailand
Region: Thailand > Songkhla Province > Hat Yai
Price Range: $65 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Centara Hotel Hat Yai 4*
Number of rooms: 248
Reservation Options:
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Also Known As:
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai
Hat Yai Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Centara Hotel Hat Yai staff and other travellers.
15 questions
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Questions? Get answers from Centara Hotel Hat Yai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in normal room don't bother to take club room facility you'll regret.”
 of 5 bubbles thevarajans2016, 18 Oct 2016 | Read review
“Try high floor, you get good view of Hatyai city”
 of 5 bubbles b0blimtg, 30 Sep 2016 | Read review
“Check with the chef for any special wishes, he is truly accommodative.”
 of 5 bubbles DFH-Manager, 24 Sep 2016 | Read review
“take the higher floor to have a better view of the city rather than the windows of other buildings”
 of 5 bubbles ChinHengYY, 13 Sep 2016 | Read review
“High floor & pool view.”
  • Room
  • Room
  • Entrance
  • Shower
  • Living area
  • Bathroom
  • Room
  • TV & Writing desk
 of 5 bubbles HamentRai, 30 Aug 2016 | Read review
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