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Dear all travellors.
I am writing this review on the first day of my checking in. I completly make mistake staying with them. Below are details of what gone wrong
First of all, if you are a smoker this will not concern but if you...More
5 Thank Jiraporn K
Response from CHYGM, General Manager at Centara Hotel Hat YaiResponded 13 March 2015
Dear Guest Jiraporn K,
I'm sorry to learn that your recent stay was not an entire enjoyable one, mainly was about the cigarette smell. I would say it is challenging to stop people not to smoke in a room. We allocate some floors as smoking...More
The hotel is at the central of the city. Besides the Central Mall and lots of tuk tuks available outside the hotel. The hotel is right opposite the Lee Garden Mall, it is a small shopping malls with restaurant Mcdonalds, and KFC.
Very strategic location...More
Thank Karen L
Response from CHYGM, General Manager at Centara Hotel Hat YaiResponded 26 February 2015
Dear Karen L,
Thank you for your favorite review, the Hotel location is well located that provides every convenience as you described. Thank you for mentioning about our friendly staffs, having shared your feedback with them. So, they received pround and recognition.
We look forward...More
It was our last few days in Hat Yai so we book a last min room for 2 nights. We book it through agoda and did not realise a glitch i made.. So when i went there to book in, they cant find my name...More
3 Thank waniekilei
Response from CHYGM, General Manager at Centara Hotel Hat YaiResponded 25 February 2015
I'm equally disappointing reading your frustrating experience about check in process. May I apologize for an inconvenience caused. Having investigated followed your comments, what I can figure out could be about breakdown communication. I agree that we should have handled the situation more...More
The hotel is right in the downtown of Hat Yai, convenience for shoppers. The hotel parking entrance was poorly signed. The parking is in the basement which is dark and poorly lit. You have to wait for the bellman to come and help you with...More
Thank Warattada P
Response from CHYGM, General Manager at Centara Hotel Hat YaiResponded 19 February 2015
Dear Guest Warattada P,
Greeting from Hat Yai
Thank you very much for your constructive feedback of your recent stay at Centara Hotel Hat Yai.
Car Park- we will add more lighting and having more signs for better directing people to Hotel Lobby. Thank you...More
A very good quality hotel located smack in the centre of Hatyai downtown within the tourist zone. All other tourist's areas and shops are within walking zone. Very good value for money. There is even a Japanese restaurant with very good selection of buffet dinner....More
Response from CHYGM, General Manager at Centara Hotel Hat YaiResponded 5 February 2015
Dear Guest TripLin,
It is my pleasure reading your review. Thank you for highlighting about our foods quality which were to your satisfaction for both breakfast and Japanese buffet dinner.
The hotel location is absolutely great advantage as you and many reviewers are mentioned.
US$46 - US$85 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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