We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Centara Hotel Hat Yai

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Centara Hotel Hat Yai
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]}}
Add Photo Write a Review

729 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Centara Hotel Hat Yai
See the most recent reviews
Showing 582: English reviews
Klang, Malaysia
Reviewed 24 April 2014

Hotel is situated at strategic location in the centre of attractions. Ease in getting tuk tuk around hotel area. Hotel is clean. Friendly front desk staffs. Less variety of breakfast choice in hotel. Overall stay experience was satisfied.

 Report
Helpful?
Thank Nicoleyeeqm
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Nicoleyeeqm, I'm delighted to hear that your overall experience staying with us was to your satisfaction. Thank you for highlighting about Hotel location and compliments on the friendliness of our staffs. Your feedbacks regarding choice of breakfast is well noted and work on improvement. We hope to have a pleasure of welcoming you back again at Centara Hotel...

Subang Jaya, Malaysia
Reviewed 24 April 2014

We loved that it's right smack in the middle of the city & all the action. No need to go far for shopping as everything is right at your doorstep. Room was noticeably old & needs some upgrading. The bathroom was okay but you needed to let the shower run for about 5 mins before you got decent hot water....

 Report
Helpful?
Thank VeiledTraveler
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear VeiledTraveler, Greeting from Hat Yai, thank you for your review with constructive comments. Currently we are on changing water piping line by line and expect to be completed in the next few days. This will surely help on the flow of water including hot water system. Having investigated regarding smelled of bedsheet and found that the previous occupant was...

Reviewed 16 April 2014

This was my 3rd visit. this time stayed for 3 nights during Songkran festival. great atmostphere, courteous and friendly staff. As usual, stayed in Deluxe room,no complain about room cleanliness. The bathroom was a bit small to my liking and prone to get wet after using the shower but not a big issue here. just one minor confusion, the hotel's...

 Report
Helpful?
1Thank Nu'man H
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Nu'man H, Greeting from Hat Yai, thank you very much for staying with us again on your recent visit to Hat Yai. I trust you had a great during Songkran festival which become the most enjoyable and lot of fun here in Hat Yai. Thank you for highlighting about our room and I can assure that room preventive...

Phuket, Thailand
Reviewed 16 April 2014

The hotel is conveniently located in the middle of the town and can easily access to the market and shopping area in the walking distance. Start from the parking, the security was very friendly and tried hard to help us finding the parking area. We were actively assisted and warmly welcomed by the bellman (Manus?) and the check in process...

 Report
Helpful?
Thank Teerapon P
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Teerapon P, Thank you very much for your favorite feedbacks, it is with our great pleasure to learn that you enjoyed your recent stay and overall experience was to your satisfaction. I have passed your compliment to Manas our Bell Man and he is equivalent happy on your appreciations. Your recommendation about egg stations has been taken action...

Bangkok, Thailand
Reviewed 9 April 2014 via mobile

Central location, but well above the noisy streets. Courteous and friendly staff, clean rooms with free wifi (do hotels seriously still try to charge extra for this service?) And, the criteria by which I judge all hotels - great showers with plenty of hot water.

 Report
Helpful?
1Thank barriejb
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest barriejb, Thank you for your review and I assume that overall you enjoyed with your recent stay. Your feedback about our friendly & courteous staffs is similarly or the same with many reviewers and this is highly appreciated. The WiFi internet is provide complimentary and this has just been upgraded recently. We look forward to having you back...

Selangor, Malaysia
Reviewed 8 April 2014

- This is my second stay here, booked 5 hotel rooms this time. - Perfect location, right in the middle of the city with night market just outside. - Nice delicious breakfast, varieties and even roti telur, my favorite dish is available. I'm impressed - The reception staffs are very polite and helpful. Always smiling. The porter is very helpful...

 Report
Helpful?
1Thank nohano
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest nohano, Greeting from Hat Yai, I'm delighted to learn that your recent stay was to your satisfaction. Thank you for highlighting about Hotel location, our nice and delicious breakfast , the polite and helpful of reception staffs and the honesty of Housekeeping staff!. These will surely motivate and encourage us to keep it up as to serve you...

Butterworth, Malaysia
Reviewed 2 April 2014

Luxurious hotel with free wifi but they give limited credit to our wifi. The price of staying here is not that cheap. However is located at the heart of Hatyai where the food streets and market is only at a walking distance. The hotel is clean. The staff is friendly. They have security guards everywhere so we don't have to...

 Report
Helpful?
1Thank EricJina
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest EricJina, Thank you for your feedbacks, I'm glad to hear that you enjoyed your stay with us. The Wifi connection has just been upgraded recently,we are monitoring closely and will get the minor problem rectified once reported. The fans are installed in a Car Park, hope they help with ventilation around the area. The Hotel location is great...

Kuala Lumpur, Malaysia
Reviewed 24 March 2014 via mobile

Ordered an orange juice from the swimming pool bar which stated THB35 bath++ but have to paid THB76.51upon check out. Have not argue over this matter as im in rush. Staff at swim pool have no respect to the guest. When I returning used towel, 1 were reading newspaper, another 1 were playing games on the phone, dont bother at...

 Report
Helpful?
1Thank EarthExplorer2
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest EarthExplorer2 Thank you for your recent stay and for taking trouble provide us your constructive feedbacks. I apologize for the unpleasant experience you received. Having investigated regarding the charge of orange juice and found that it was about ineffective communication, orange juice pricing is different between the readymade and the fresh one. You was served the glass of...

Phuket, Thailand
Reviewed 19 March 2014

This is not a new hotel but our room had been renovated and was actually quite nice. The staff are excellent and friendly and we were pleasantly surprised by the quality of the Asian buffet. Good place to stay in Hat Yai with secure free parking. Only negative is that the wifi access was poor.

 Report
Helpful?
Thank khellon
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Khellon Thank you for your review and I'm glad to learn that overall was to your satisfaction. Your appreciations and compliments on our staffs is truly encourage us to keep it up as to serve you even better on your future stay. We have added the additional access points to improve the stability and speed of internet, this...

Medan, Sumatera Utara, Indonesia
Reviewed 12 March 2014 via mobile

It was my 3rd times visiting HatYai. I booked Centara hotel because people said last time was Novotel. We arrived at HatYai around 9am in the morning. The receptionist welcome us very friendly, after do some administration. We directly got a room key, no need to wait until 2pm. Free wi-fi in our hotel room, got swimming pool and gym...

 Report
Helpful?
2Thank BudiantoRao
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest BudiantoRao, Thank you for selecting to stay at Centara Hat Yai on your recent trip to Hat Yai. I'm delighted to learn that overall was to your satisfaction. Location of the Hotel is great advantage as you and many reviewers mentioned, thank you very much for your compliments about our hospitality, this is utmost motivating us to keep...

418 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (402)
Viewed
Hotel & Grounds (52)
Viewed
Room/Suite (107)
Viewed
Bathroom (36)
Viewed
Pool/Beach Area (7)
Viewed
Dining (26)
Viewed
View from Room (14)
Viewed
Family/Play Areas (1)
Viewed
0:48
Videos (2)
Viewed
Other (157)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Pool/Beach Area (3)
Viewed
Dining (4)
Viewed
Hotel & Grounds (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Room/Suite (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hat Yai hotels
0.4 km away
Red Planet Hat Yai
Red Planet Hat Yai
#2 of 81 in Hat Yai
453 reviews
1.6 km away
Buri Sriphu Boutique Hotel
0.3 km away
Lee Gardens Plaza
Lee Gardens Plaza
#11 of 81 in Hat Yai
179 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
New Season Hotel
New Season Hotel
#5 of 81 in Hat Yai
153 reviews
0.6 km away
U Hatyai Hotel
U Hatyai Hotel
#7 of 81 in Hat Yai
22 reviews
2.2 km away
Crystal Hotel Hat Yai
Crystal Hotel Hat Yai
#6 of 81 in Hat Yai
43 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
The hotel with 248 rooms, apartments and freshly renovated suites, situated in the centre of bustling Hat Yai, the commercial and shopping hub of Southern Thailand. An 20-storey building (1st to 5th floors comprise Hat Yai's branch of Central Department Store). Only 20 minutes from the airport and accessible by airplane, bus or train from Bangkok. ... more   less 

Additional Information about Centara Hotel Hat Yai

Address: 3 Sanehanusorn Road, Hat Yai 90110, Thailand
Region: Thailand > Songkhla Province > Hat Yai
Price Range: $56 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Centara Hotel Hat Yai 4*
Number of rooms: 248
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Fastbooking, Travelocity, Expedia, Odigeo, Asiatravel.com Holdings, Agoda, HotelTravel.com, Priceline and Orbitz so you can book your Centara Hotel Hat Yai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai
Hat Yai Novotel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Centara Hotel Hat Yai staff and other travellers.
15 questions
Ask a question

See all questions (15)

Questions? Get answers from Centara Hotel Hat Yai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in normal room don't bother to take club room facility you'll regret.”
 of 5 bubbles thevarajans2016, 18 Oct 2016 | Read review
“Try high floor, you get good view of Hatyai city”
 of 5 bubbles b0blimtg, 30 Sep 2016 | Read review
“Check with the chef for any special wishes, he is truly accommodative.”
 of 5 bubbles DFH-Manager, 24 Sep 2016 | Read review
“take the higher floor to have a better view of the city rather than the windows of other buildings”
 of 5 bubbles ChinHengYY, 13 Sep 2016 | Read review
“High floor & pool view.”
  • Room
  • Shower
  • Bathroom
  • Entrance
  • TV & Writing desk
  • Living area
  • Room
  • Room
 of 5 bubbles HamentRai, 30 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay