Stayed in a Deluxe Pool Suite on the 3rd floor. None of the rooms have an ocean-facing view, instead our view was the next door plot with lots of trees. I chose this room type over the ground floor Garden Pool Suite because I read that one had lots of mosquitoes. There were still a few in our room but not much. The room is nice, clean, modern, with a huge bathroom. The shower had direct access to the pool, however since the pool was in shade of the building most of the time the water is ice cold! There is retractable awning over the pool that you can extend if you want privacy from the floor above. The hotel is on a long strip of land between the main road and the beach. We were in the first building so it was a long walk to the breakfast area and the beach. Underground car parking is available. Hotel's location is very good, close to Hua Hin center but not in the busy areas. Beach in front is nice and wide. Breakfast buffet was average. The bellboy who drove the buggy and brought our bags to the room was fantastic, smiling and serviced-minded. However the rest of the staff were very dour-faced and looked like they had a bad day.…
A short stay for business meeting in Hua-Hin town thus didn’t have a chance to use facilities that much. However, I find the room is spacious and fully set with convenient facilities. Staff respected privacy and follow hygiene guidance very well. I tried happy hours on the rooftop of the restaurant. Nice setup with light sea breeze with sunset sky. I would suggest to change a paper straw to something else as it is difficult to use after it soaked in the drink. Front office team and porter/bellboy are helpful. Recommended.
The main problem was that the room always ran out of hot water. We can never fill the bathtub, barely half full when hot water ran out (3 times that happened). The guest service said that we have to wait about 30 mins for the in-room water tank heater to heat up again. Why designed a bathroom with bathtub at all if their system couldn’t support it? At this price point, I think this is really unacceptable. FYI, the private pool isn’t heated. If you visit during the colder months, you might not be able to enjoy it.
We had the chance to spend a vew days in paradise. The room design is very nice with plenty of space. The private pool is a big plus even I used it only one time. The view from the main pool is so fantastic, I don't wanted to miss this out. The staff is amazing and without any exception very friendly and polite. In this heavy times they tried every day that you filling home. I would like to thank Christian (General Manager) and his team once again for this incredible week. We are looking forward to stay with you again
ประสบการณ์แย่ที่สุดที่เคยพักมา คือไม่ได้นอนทั้งคืนเพื่อตบยุง!!!! ผมเข้าพักห้อง garden pool suite 25/12/20 ตอนก่อนนอนตบไป 10 กว่าตัวก็ไม่หมด ตื่นมาตอนตี 4โดนกัดหน้า กัดคอ กัดหู ฉีดซอฟเฟลใส่หมอนก็แล้ว ฟร้อนท์ก็แก้ไขสถานการณ์ไม่ได้นอกจากให้แซมบัคมาทา ย้ายห้องก็ไม่ได้ คือไม่ได้นอนทั้งคืนสะดุ้งตื่นมาระแวงโดนกัดอีก ก่อนเช็คเอ้าท์โรงแรมให้ complimentary spa หรือ afternoon tea แต่ผมไม่ได้รับไว้เพราะเหตุการณ์มันเกิดขึ้นไปแล้ว แถมเลทเช็คเอ้าท์ก็ไม่ให้ทั้งๆที่ไม่ได้นอนทั้งคืนหากโรงแรมแก้ไขสถานการณ์ได้ตอนนั้นมันจะไม่เสียความรู้สึกเท่าตอนนี้เลย ยังไงปรับปรุงด้วยนะครับถ้าเกิดเป็นไข้เลือดออกขึ้นมาคงไม่คุ้มกับค่าห้องแน่ๆ