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The ASHLEE Plaza Patong Hotel & Spa

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The ASHLEE Plaza Patong Hotel & Spa
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467 Reviews from our TripAdvisor Community

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Showing 340: English reviews
Bishan New Town, null, Singapore
Reviewed 23 November 2016

I have stayed in this hotel (under its old name as well) many times when in Phuket solo. I always get good deals so its cheap and normally get an upgrade to the 5th/6th floor. I've never had a problem with the rooms plus I tend not to spend a great deal of time in the room. The location is...

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Helpful?
Thank Tony H
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun Tony Greeting from The ASHLEE Plaza Patong Hotel & Spa Hope you have the great holiday here with us and we are really appreciated to hear that you return to stay at The ASHLEE Patong Hotels once again. Your happiness and pleasant stay is our goal. Thank you so much for your reviews/comments via Tripadisor.com. we hope to...

Sydney, New South Wales, Australia
Reviewed 18 November 2016

I bought a "stay 3 nights and get upgrade from superior room to deluxe, with free wifi, free breakfast. They put me in a superior room which was not nice, dark, small and dingy. The first night was a brawl between male companions and owing money. I was on the 3rd floor. When I enquired why I was put into...

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Helpful?
Thank Linda J
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun Linda Greeting from The ASHLEE Patong Hotels Hope you are doing well and thank you so much for your stay with us. We are truly sorry for any inconvenient occurred during your stay. Your comments and feedback are our pleasure to improve our business. We hope to have a chance to serve you in the future. Best regard,...

Hong Kong, China
Reviewed 17 November 2016

The room was much bigger than I expected and the bed was super comfortable. The location was good too in a nice area with cafes and restaurants, and a market not far, as well as the beach and shopping mall all within walking distance.

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Helpful?
Thank mongtongju
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Sir/Madame Greeting from the Island, Thailand Hope you have the great day and thank you so much for your reviews via tripadvisor. We are really appreciated to hear that you have the great time with us and all your valuable reviews will transfer to our team. We look forward to welcome you to our property in the future Best...

Florence, Italy
Reviewed 17 November 2016 via mobile

I make reservation in this place on Booking. I was impressive about the picture was on the site ,well since arrive may impression start change in radical way the lounge was like convention of ritered people but I say to my self don't judge the place for the people go and see the fantastic room !! MY GOD when we...

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Helpful?
1Thank andreaalfani
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Sir Greeting from The ASHLEE Patong Hotels Hope you are doing well and thank yo so much for spending your holiday with us. First of all, we are truly apologized for all disappointments occurred during your stay. As we have 4 buildings, our hotel provides city and garden view, the rooms will be subject to availability on daily and...

Hetauda, Nepal
Reviewed 7 November 2016

Hotel was at nice location. Its quiet and safe to stay. Beach was about in 10 minute walking distance. Check-in experience was not good. The staff at reception (Midnite) was very rude and unprofessional. Breakfast was decent but most of the staff at restaurant were trainee and they even don't know how to greet and to smile. Room were good...

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Helpful?
1Thank Sujan06
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Sir/Madame Greeting from The ASHLEE Hotels Patong Hope you are doing well and thank you so much for your kinds support to stay with us. we will improve and get well trained for the service standard to our staffs making sure that all guests get the great experiences. We are looking to serve and welcome you to Phuket soon....

Eluru, India
Reviewed 4 November 2016

We stayed from 24-26 Oct in room no. 3519. We reached the hotel at around 10 AM. The lady at the reception is very helpful and gave us the room in 30 min though the official check-in time is 12 PM. The room is neat and the ventilation is too good. Near to the Patong beach. Shalimar Indian restaurant and...

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Helpful?
Thank naga sai N
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Sir, Greeting from the ASHLEE Hotels, we hope you are having a great moment. Thank you very much for your kind review via TripAdvisor. Your happiness and pleasant during your stay is our goal. We look forward to serve you again in nearly soon. Have a great day, General Manager

Reviewed 31 October 2016 via mobile

Our first visit to Phuket. Hotel is walking distance from Patong Beach. Staff are friendly and try to help. Clean room. Rooms do not have a view to bay area. Quiet area but close to Patong shops and markets.

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Helpful?
Thank Wilma G
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun Wilma G, Greeting from Patong Beach, we hope you are doing great. Thank you for your review via TripAdvisor, it very much appreciated. We hope we could get another chance to serve you soon. have a good night. General Manager

Vanderbijlpark, South Africa
Reviewed 30 October 2016 via mobile

Pleasant stay. View not very good, but rooms are clean and neat. My matress was a bit old though. Remember to say you want your room made up via die console. If not, your room will not be cleaned. Shower in our room makes a mess of water because it is inside the bathtub. Staff not fluent in English, but...

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Helpful?
1Thank Danie S
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun Danie S, Greeting from Patong Beach, are you still on your holiday so far? We hope you are doing great and having a wonderful journey. Actually, we have 2 separated hotels as sister hotels which are THE ASHLEE PLAZA PATONG HOTEL & SPA and THE ASHLEE HEIGHTS HOTEL AND SUITES. We thank you very much for the lovely...

Singapore, Singapore
Reviewed 29 October 2016

Selected the Ashlee Plaza based on price and was happily surprised it was a great hotel. Location not directly in the center but easy to walk to beach and shops, and have many restaurants around the hotel. The room was spacious, modern and clean. The staff were friendly and efficient. Really amazing for such a cheap price.

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Helpful?
Thank andywing16
Reviewed 26 October 2016 via mobile

Iccan easily recpnend this hotel, was staying here fir three weeks. We got a great value deal on the room, was really cheap. We got what we paid for, the room was spacious clean abd close to the patong beach. 10 min walk. Cleaning included and the breakfast was really nice. Would definatelly come back

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Helpful?
Thank Paweł Maciej M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The Ashlee Plaza Patong is located in the island of Phuket on Prachanukhro Road. This brand new 248 room hotel is spread across 4 buildings, each building with a rooftop swimming pool and shared facilities that include restaurants, meeting rooms, a gym and more. The famous Patong beach is a mere 15 minute walk from the hotel with several restaurants and pubs en route. ... more   less 

Additional Information about The ASHLEE Plaza Patong Hotel & Spa

Address: 34/50-57, Prachanukhro Road, Patong, Kathu, Phuket 83150, Thailand (Formerly Citin Plaza Patong Hotel & Spa by Compass Hospitality)
Region: Thailand > Phuket > Kathu > Patong
Price Range: $21 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The ASHLEE Plaza Patong Hotel & Spa 4*
Number of rooms: 248
Reservation Options:
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Also Known As:
The ASHLEE Plaza Patong Hotel & Spa Phuket
Hotel Style:
#47 Spa Hotel in Patong
#50 Luxury Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from The ASHLEE Plaza Patong Hotel & Spa staff and other travellers.
18 questions
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Mumbai (Bombay), India
6 months ago
Paisley, United Kingdom
2 months ago

See all questions (18)

Questions? Get answers from The ASHLEE Plaza Patong Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room on higher floor to avoid road noise”
 of 5 bubbles billb451, 18 Mar 2017 | Read review
“All the rooms I saw were good but it can get noisy with coaches and bikes through the night”
 of 5 bubbles Jules1970England, 7 Mar 2017 | Read review
“Ask for a back room not on street it has 3buildings .Internet is poor as well in room”
 of 5 bubbles catjas0802, 1 Mar 2017 | Read review
“well it is ok.”
 of 5 bubbles 3rajanm, 28 Feb 2017 | Read review
“There are 3-4 buildings the hotel owns in that area, so choose the building with the buffet/ pool in it.”
 of 5 bubbles bnsgs, 20 Feb 2017 | Read review
5 of 5