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Novotel Phuket Resort

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#10 of 309 Hotels in Patong
Certificate of Excellence
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Novotel Phuket Resort
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2,632 Reviews from our TripAdvisor Community

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Showing 2,123: English reviews
Reviewed yesterday NEWvia mobile

Enjoyed the Novotel buffets breakfast and dinner. Especially the seafood, great value and delicious.Thanks Chef Rana, Anem and Tom and waiters Mew, Tisha, Jup, Ao, Dawn, and Bank. I will be back for more in the future. The room had plenty of space and perfect built in sofa for my 11 year old - ( just ask for some extra...

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Helpful?
Thank Tshandy
Reviewed 4 days ago NEW

We stayed from 25th - 29th Nov , 2016. Location is truly great & we got an an amazing view of the sea from the Deluxe sea view room..Hotel Staff were extremely helpful & pro-active.. All in all , it was a great & memorable stay..

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Helpful?
Thank sankhasubhra s
Wappingers Falls, New York
Reviewed 1 week ago

The hotel is in a very good location at the beginning of Patong Beach. Sitting well up the hillside, it offers good views if you book an ocean view room. It is also quiet from road noise, since it's away from the traffic. During our stay there was a lot of construction activity, both at this hotel, as well as...

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Helpful?
Thank Ed H
Sydney, Australia
Reviewed 1 week ago via mobile

We are having a wonderful stay so far. The staff have been very accommodating, helpful & friendly. The hotel offers an activities program too, I just completed a yoga session one on one with Mad a wonderful yoga instructor. We needed to get away, relax and rejuvenate. Patong can seem to hectic for that but at the Novotel we're able...

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Helpful?
Thank Harp K
Narooma, Australia
Reviewed 1 week ago

We just arrived home from our 'Home away from Home'.....the Novotel Phuket Resort. This is our 7th stay in 9 years and as such has become our second home. This hotel is exceptional in every aspect. The location is perfect. The hotel rooms are perfect. The pools are the best in Phuket. The restaurants and food is excellent. We cannot...

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2Thank Stretch143
Yonkers, New York
Reviewed 1 week ago

As part of a package tour we stayed at the Novotel Phuket Resort last week. It was a lovely hotel and we enjoyed the buffet breakfast and the evening buffet. The staff was very friendly and helpful. We had a standard room which was very nice (although we did have "toilet issues"). The pool area was also nice. However, my...

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Helpful?
Thank Elaine H
Stockholm, Sweden
Reviewed 1 week ago via mobile

A couple of things to say about this hotel that no one mentions. First the bad news: -Although the breakfast buffet is good the rest of the food is awful. We tried eating lunch and dinner several times, we tried room service, we tried their pool menu.... not worth it. For example, the chicken burger is just a dry bun,...

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Helpful?
Thank PutteANDCarro
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear PutteANDCarro, Greetings from Novotel Phuket Resort., Thank you for taken the time to share these constructive comments,. sorry to learned about the culinary you had experience was not up to your expectation which i had taken the liberty to forward that value commended to our executive chef to have a look on the points stated and seeks for further...

Reviewed 1 week ago via mobile

I stayed here at this resort from 17 Nov to 27Nov 2016. I found the resort to be conveniently located, right across the road from Patong Beach but on a hill top so no street noise. I had buffet breakfast included which was ok, but bored as same stuff every day. I found the staff to be super helpful and...

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Helpful?
Thank Connie B
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Connie B., Greetings from Novotel Phuket Resort., Thank you very much for the greatest complimentary Trip Advisor 5 stars Review, with these wonderful words described. We are pleased you highlighted how you were enjoyed in overall experiences, conveniently location, culinary, shuttle service to shopping center, facilities, and the most important things the dedicated personalize service delivers from the team...

Novosibirsk, Russia
Reviewed 2 weeks ago

Room was fine, hotel is nice, but little obsolete. Try to choose rooms with seview, avoid Soi Phra Baramee view. Dangerous to cross the road to get to the elevator. Too far from Bangla Road, tuk-tuk drivers are crazy with the price.

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Helpful?
Thank magazindom
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Magazindom, Thank you for taken the time to share your stay's feedback, nice to learned that you are adore with the new room renovated, not sure if the style its Thai structure it might made you felt it is obsoleted,. Our Novotel is located on Kalim which is ended of Patong Beach, but walking distant still its took about...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

free shuttle services to Jungceylon is good but only till 7pm. another free shuttle from lobby to resort entrance (anytime) which convenient for u to walk to patong beach which is opposite the resort. it is a good options compared with walking all the steps down from lobby to resort entrance about 4-5 levels. 3 swimming pools at 3 different...

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Helpful?
Thank cabydee
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Cabydee, Thank you for taken the time to share your constructive feedback, sorry to learned your stay experience was not come out with the most memorable one hence you have rated only 3 stars Trip Advisor. We have noted all the points that you highlighted is the facts that may impacts even though you were likely enjoying your stay,....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more   less 

Additional Information about Novotel Phuket Resort

Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Price Range: $47 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong
Hotel Style:
#4 Top resorts Hotel in Patong
#9 Romantic Hotel in Patong
#9 Luxury Hotel in Patong
#13 Family Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Phuket Resort staff and other travellers.
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Questions? Get answers from Novotel Phuket Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ocean view”
 of 5 bubbles edh929, 30 Nov 2016 | Read review
“ask for lower floor if u r traveling with elderly”
 of 5 bubbles cabydee, 22 Nov 2016 | Read review
“Ocean view rooms are the best. We stayed on the third floor of the block closest to reception.”
 of 5 bubbles , 10 Nov 2016 | Read review
“Book a Ocean view room with balcony”
 of 5 bubbles JimA880, 10 Nov 2016 | Read review
“Block 5 level 3 had great views, but not a good resort for elderly or disabled.”
 of 5 bubbles 873LauraL, 7 Nov 2016 | Read review
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