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Novotel Phuket Resort

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#10 of 309 Hotels in Patong
Certificate of Excellence
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Novotel Phuket Resort
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2,632 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Phuket Resort
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Showing 2,123: English reviews
Hazyview, Mpumalanga, South Africa
Reviewed 27 May 2014

After leaving my previous horrible accommodation i walked to Novotel to see the place and check availability if they had space for me, they said they did and i checked in with the 4 hours early to their usual check in time no problem, my room was ready and it was fantastic. dinner was amazing buffet style the establishment is...

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Helpful?
2Thank Skye D
Apichet M, Front Office Manager at Novotel Phuket Resort, responded to this review

Dear Skye D, Thank you very much for your comment of your stay with us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we...

Nagpur
Reviewed 26 May 2014

We stayed for 5 nights in May 2014. The rooms were nice and spacious with a large balcony and a decent bath. We stayed at the superior room with garden view. The food was really nice in the hotel. We tried the thai food in their thai restaurant. Superb service and good food. I cannot agree with the earlier remark...

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1Thank sngptraveller
Apichet M, Front Office Manager at Novotel Phuket Resort, responded to this review

Dear sngptraveller, Thank you very much for taking a time to share the review about your stay at Novotel Phuket Resort. We are maximally appreciated for your kindness. Your comment will be shared among the Novotel Phuket Resort team in order to keep maintain their performances and the services. Last but not least, we trusted that your next visit will...

Mandurah, Australia
Reviewed 24 May 2014

Our stay here was very enjoyable. Staff were great, and whilst the property is a bit older it was very clean and tidy. Only negatives for us were the fact the it was all stairs to get to our room, and if you want to be close to the action, it is a little far out.

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2Thank Paul R
Mumbai,India
Reviewed 21 May 2014

We stayed for a week in May and experienced an openly racist hotel for the first time...the staff at reception simply ignored ,our repeated pleas for a glass of water when we were made to wait two agonizing hot hours for our rooms tobe ready. And all the time they were offering welcome drinks and cold towels to the white...

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8Thank Bombayindian
Singapore, Singapore
Reviewed 21 May 2014

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1Thank mariafaye19
Apichet M, Front Office Manager at Novotel Phuket Resort, responded to this review

Adelaide, Australia
Reviewed 18 May 2014 via mobile

We stayed here with another family of 5, total of 6 children between 4 & 15y/o. We booked 3 rooms, 5 kids in one room, 2 adults plus 4y/o in another & a couple in another. It worked really well especially because kids weren't interested in complementary 50min message so my wife & I had 2. Nice rooms, cleaned &...

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1Thank Stevo73
Nico0013, Front Office Manager at Novotel Phuket Resort, responded to this review

Dear Stevo73 We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive your feedback. Regarding to the beach, we would love to inform you that there is no private beach at Patong, the public area cleaner staff will be taking care of the beach cleanliness. Thank you again for...

Mumbai (Bombay), India
Reviewed 16 May 2014

As part of the thailand trip, this was our first destination. 2 of us and 2 kids. Things we liked: -Lovely room. They had upgraded us to a family room with bunk beds. Kids loved it -Decent breakfast. Could have had more veg options. -Hotel has wifi through out, even free wifi in the rooms -Good in-house Thai restaurant -Kids...

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3Thank Gayatri_vj
Apichet M, Front Office Manager at Novotel Phuket Resort, responded to this review

Dear Gayatri_vj, Thank you very much for your time to write the review of your stay. I will share your comments among the team. I am sure that your comment will encourage all of our staff to continuously maintain the quality of our services. However, the location of the resort is perfectly located between Patong beach and Kalim beach where...

Adelaide, South Australia, Australia
Reviewed 16 May 2014 via mobile

Having never travelled internationally with my wife and three kids I didn't know what to expect. We're normally caravan park holiday adventurers in our camper trailer somewhere in Australia. This is all new and exciting. Everything from the moment we stepped out of the taxi has been fantastic. The service, sea view rooms, gifts for all the kids, breakfast, massages...

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Thank Darren F
Apichet M, Front Office Manager at Novotel Phuket Resort, responded to this review

Dear Darren F, Thank you very much for your time to write the positive review of your stay. I will share your comments about the room, services, gift for the kids, breakfast and massage with our team. I am sure that your comment will encourage all of our staff to continuously maintain the quality of our services. Thank you again...

Singapore, Singapore
Reviewed 15 May 2014

It is our first time staying in Novotel Phuket Patong. We were given a room near the swimming pool so is a great help that we dont have to walk the many stairs. Our room i believed must have be renovated recently so it looks pretty nice and we got a view of the city and the sea. I only...

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1Thank Pebs123
Udon Thani
Reviewed 15 May 2014

This hotel is by no means perfect but is very good. I stayed here the first time in February 2010 on my very first trip to Phuket and ended up changing hotels a couple nights in. The turn off at the time was how much walking is involved. It is all on a hill and there lots of stairs. I...

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1Thank Jim G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more   less 

Additional Information about Novotel Phuket Resort

Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Price Range: $46 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong
Hotel Style:
#4 Top resorts Hotel in Patong
#9 Luxury Hotel in Patong
#9 Romantic Hotel in Patong
#13 Family Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Phuket Resort staff and other travellers.
63 questions
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Questions? Get answers from Novotel Phuket Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ocean view”
 of 5 bubbles edh929, 30 Nov 2016 | Read review
“ask for lower floor if u r traveling with elderly”
 of 5 bubbles cabydee, 22 Nov 2016 | Read review
“Ocean view rooms are the best. We stayed on the third floor of the block closest to reception.”
 of 5 bubbles , 10 Nov 2016 | Read review
“Book a Ocean view room with balcony”
 of 5 bubbles JimA880, 10 Nov 2016 | Read review
“Block 5 level 3 had great views, but not a good resort for elderly or disabled.”
 of 5 bubbles 873LauraL, 7 Nov 2016 | Read review
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