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Impiana Resort Patong Phuket

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#18 of 319 Hotels in Patong
Certificate of Excellence
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Impiana Resort Patong Phuket
Impiana Resort Patong Phuket
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968 Reviews from our TripAdvisor Community

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Showing 696: English reviews
Shanghai
Reviewed 19 February 2016

Really friendly and good location in the Patong beach area. The manager and staff really try to their best to help me to resolve whatever I need, including switch room to a better quiter location once available and provide better fruit basket for us after we request different local fruits.

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Helpful?
Thank Kenny L
ManagerImpianaPatong, General Manager at Impiana Resort Patong Phuket, responded to this review

Dear Kenny L, Thank you very much for your valuable review. We are happy to have gotten to know your preferences better and we look forward to serving you again on your next holiday. Your, Doeke Bonga General Manager

Reviewed 19 February 2016 via mobile

The best sea facing hotel in Patong. I thoroughly enjoyed dining next to the beach with the amazing view of sea, sunset and hills. Staff were responsive and courteous. It has the great hospitality Thailand has to offer. I also enjoyed the spa here that was much better quality and cleaner than all the other street side massages . It...

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Helpful?
Thank Ashok Rudy R
ManagerImpianaPatong, General Manager at Impiana Resort Patong Phuket, responded to this review

Dear Ashok Rudy R, Thank you for taking the time to write a review on our hotel and thank you for making us your preferred choice during your recent stay at Phuket. We appreciate your feedback, your comments and are eager to welcome you back again soon. Yours, Doeke Bonga General Manager

Reviewed 18 February 2016 via mobile

Panaromic beach view resort in patong, walking distance to bar street but quiet enviroment. Prime location to main street, friendly staff, large bedroom and next beachside. I like the welcome coconut drink n d large bath tub

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Helpful?
Thank Jeff T
ManagerImpianaPatong, General Manager at Impiana Resort Patong Phuket, responded to this review

Dear Jeff T, Thank you for your positive feedback and for making us your preferred hotel in Patong beach during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and hope that you will find time to visit us again soon. Yours, Doeke Bonga General Manager

Udaipur, India
Reviewed 15 February 2016

I booked a delux sea view hotel two months before my check in date but when i reached there they said delux sea view room is not vacant they try to shift me in a garden view room but when i said no they requested me to stay for a day and promise us to shift in delux sea view...

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3Thank Manish K
ManagerImpianaPatong, General Manager at Impiana Resort Patong Phuket, responded to this review

Dear ManishK, Thank you for your review on TripAdvisor. We did conduct a thorough investigation with all related sections. I regret that the hotel being fully booked during your stay experienced a maintenance issue that forced us to put the room you booked out of order for a day. There was no malice intended and this should have been more...

New Delhi, India
Reviewed 9 February 2016

Extremely helpful and courteous staff, loved every moment of stay. Location of the property is great, right in the middle of Patong. Only minus is that they don't have room service and housekeeping service at night after 11pm.

Review collected in partnership with this hotel
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Helpful?
Thank goyal_united
ManagerImpianaPatong, General Manager at Impiana Resort Patong Phuket, responded to this review

Dear goyal_united, Thank you for taking the time to write a review on our hotel. I am happy to hear about your pleasant stay with us. I do apologize for the inconvenience with the room service and housekeeping service after 11 pm. Your concerns raised have been discussed with the relevant department heads and steps for improvement by extend the...

Singapore
Reviewed 9 February 2016 via mobile

This hotel is right on the beach close enough to walk to the nightlife but far enough away so that it doesnt intrude on your vacation. Staff are amazingly friendly as well. The pool is on the small side but you wont need it much considering it is right on the beach. It has a great layout being built out...

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Helpful?
Thank bdsmyth
ManagerImpianaPatong, General Manager at Impiana Resort Patong Phuket, responded to this review

Dear bdsmyth, Thank you for your review on TripAdvisor. We constantly look forward to our guest feedback and comments in order to continuously improve our service standards. May I say that my team and I are very grateful to hear of your good experience in our hotel. We hope that you will find time to visit us again soon. Yours,...

Warsaw, Poland
Reviewed 7 February 2016

We have spend two days in February 2016 in a standard room (without poolview). The only two positive elements were: 1. location - close to the Bangla Street, 2. direct access to the beach. Breakfest was good but nothing special (standard for this level of hotel). Room definatelly too small. View from the room terrible (buidlings are too close to...

Review collected in partnership with this hotel
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Helpful?
Thank robertgN7223FP
ManagerImpianaPatong, General Manager at Impiana Resort Patong Phuket, responded to this review

Dear robertgN7223FP, Thank you for your review on TripAdvisor. We always look forward to our guest feedback on a daily basis, both positive and negative, and rest assured we are constantly taking measures to ensure improvements with regards to beds uncomfortable and lot of mosquitos. I apologise for your unfortunate experience and we have discussed our shortcomings with the relevant...

Oman
Reviewed 31 January 2016

Clean Staff so kind Location Good food Spa Relax site for those seeking relaxation Services close Swimming Sea sports near by Interior design for gardens Shopping nearby Sunset view Beach on foot step Security

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Helpful?
Thank farsoon
ThaiCloggy, General Manager at Impiana Resort Patong Phuket, responded to this review

Dear farsoon, Many thanks for your succinct review. Like you I'll keep my response and hope to welcome you back soon. Yours, Doeke Bonga General Manager

Perth
Reviewed 26 January 2016

From the checkin to the room and breakfast, this place blew us away. Loved the staff who were very helpful and friendly. The location is perfect to just relax or head down to the bars for a couple of cold ones.

Review collected in partnership with this hotel
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Helpful?
Thank Craig C
ManagerImpianaPatong, General Manager at Impiana Resort Patong Phuket, responded to this review

Dear Craig, Thank you very much for write us the review on the TripAdvisor. Really glad to know that you enjoyed the hotel and the service & facilities that we offer. We hope you will find time to visit us again soon. Yours, Doeke Bonga General Manager

Jeddah, Saudi Arabia
Reviewed 25 January 2016

The hotel is at excellent location. It is in the middle of everywhere. We really enjoyed every minute in there. SARA and the whole staff were amazing and friendly. I will repeat it for sure!! The stay in the Royal Suite was amazing!!

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Helpful?
Thank ZeinaReslan
ManagerImpianaPatong, General Manager at Impiana Resort Patong Phuket, responded to this review

Dear ZeinaReslan, Thank you very much for taking your time to write us the review on the TripAdvisor. It was our pleasure to have you as our guest in our Royal Suite and my team and I (especially Sara) are very grateful to hear of your good experience in our hotel. Looking forward to having you with us again soon....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
One of only 3 hotels really on the beach, the Impiana Resort Patong is a boutique resort catering to your every whim and fancy. Rooms and suites offer a tranquil ambiance inspired by local architecture; The beachfront pool is the closest pool to the beach at only 3 m distance. With friendly, proactive and professional staff we are eager to make you feel at home. 4 restaurants and bars and Swasana Spa are open daily to in-house and outside guests. We look forward to welcoming you. ... more   less 

Additional Information about Impiana Resort Patong Phuket

Address: 41 Taweewongse Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Price Range: $153 - $683 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Impiana Resort Patong Phuket 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Impiana Resort Patong Phuket Hotel Patong
Impiana Phuket Cabana Patong
Hotel Style:
#10 On the Beach Hotel in Patong
#12 Luxury Hotel in Patong
#12 Spa Hotel in Patong
#32 Romantic Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Impiana Resort Patong Phuket staff and other travellers.
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Questions? Get answers from Impiana Resort Patong Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I wouldn't suggest paying extra for a seaview room as many are set back far enough from the water that there isn't much of a view.”
, 13 Apr 2017 | Read review
“Impiana Suite (406/407)”
Mooneyson1, 25 Mar 2017 | Read review
“Sea view room or sea view suite”
665galinag, 15 Mar 2017 | Read review
“Poolside is worth the extra.”
567darrenm, 3 Mar 2017 | Read review
“Needs some updates, walls are cracking and bathtub needs update too.”
JoeB368, 26 Feb 2017 | Read review
5 of 5