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Patong Heritage

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#96 of 308 Hotels in Patong
Certificate of Excellence
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Patong Heritage
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107 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Melbourne, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

we stayed at patong heritage for 3 nights, the experience wasn't very pleasant. the staff is friendly and helping however the rooms were below average! The interior in the room are very dirty looking and the place smells musty all the time! there is too much moisture everywhere! The pictures on the hotels website show a beautiful hotel which is... More 

Helpful?
Thank aakankshaanand
Dubai, United Arab Emirates
1 review
Reviewed 1 week ago via mobile

It was my first time to travel solo. I was first hesitant and a bit scared to travel alone. My stay in Patong Heritage was amazing. The hotel is very clean. The staff are very courteous and helpful. The hotel is elegantly designed. The buffet breakfast they have offers a very wide selection of western & oriental food. I enjoyed... More 

Helpful?
Thank Jundril
North Carolina, USA
1 review
Reviewed 1 week ago

I was staying at Patong Heritage for 2 nights, and it was above and beyond my expectations. It was so convenient and located in the middle of the main street, lots of restaurants and stree-foods within waking distance. The room was nice and clean, I got the room on 12th floor with balcony that I could see the view of... More 

Review collected in partnership with this hotel

Helpful?
Thank kwichada
Sydney
1 review
Reviewed 2 weeks ago

Our experience with this hotel was very positive with close proximity to Patong Beach and all the night life. The staff were excellent and nothing too much trouble. We stayed in a family suite with plenty of room for 4. We stayed for 5 nights and enjoyed it very much. Thanks Patong Heritage.

Helpful?
Thank papaloma123
Jerusalem, Israel
1 review
Reviewed 5 weeks ago

One of the best places I've been in my life..beautiful place very good hotel large rooms..amazing stuff..loved it and had my best days in my honey moon..maybe they need to make more variety of food for breakfast ...thanx

Review collected in partnership with this hotel

Helpful?
Thank aezos
Pimravee M, Public Relations Manager at Patong Heritage, responded to this review

Dear aezos, Please allow me on behalf of the member of staff to thank you for sharing your wonderful experience with the TripAdvisor community. At Patong Heritage, we strive to offer uncompromising service as well as facilities. Thanks again for your comment and we look forward welcoming you back to our hotel. Sincerely yours, More 

West Sussex, United Kingdom
1 review
Reviewed 5 weeks ago via mobile

We booked this hotel for 7 days in advance. Even though the hotel had upgraded us on arrival the room was still disappointing. The decoration finish was poor and quite depressing. We could only handle one night. As it was our honeymoon we would rather spend our last 7 days in Thailand in a nice place. We therefore left and... More 

Helpful?
Thank cjkent87
Pimravee M, Public Relations Manager at Patong Heritage, responded to this review

Dear cjkent87, We are truly disappointed to read your TripAdvisor review. We sincerely apologized to you on the facilities as well as the services provided. Your comment is valuable as they will help us to continually monitor and upgrade the quality of our hotel. I do hope that you will accept my humble apology and we sincerely hope to have... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 18 October 2016 via mobile

Patong Heritage is pretty much in the heart of Patong, a five min walk from the beach and an array of restaurants and the (in)famous Bangla Road. However upon arrival we could clearly tell our sheets had not been washed, simply the bed had been made. These were changed after we complained but since then the service towards us was... More 

Helpful?
Thank Jayna R
Pimravee M, Public Relations Manager at Patong Heritage, responded to this review

Dear Jayna R, Thank you very much for shaing your experience here. Your comments are valuable as they will help us to continually monitor and upgrade the quality of our hotel.We are truly disappointed to read your review about the cleaniless, wifi and breakfast service. We sincerely apologize to you on the aformentioned flaws. Hope to have another opportunity to... More 

Emirate of Dubai, United Arab Emirates
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 September 2016 via mobile

Let me start of by saying AMAZING staff. Friendly and helpful. We knew from previous posts that the lighting was going to be low....it IS. Great baclcony. 1 bathroom only(pity) but you can make do. Great pools. Great music at pool. Breakfast I found FANTASTIC. And plentiful. We walked in one day with 5 min to spare, we were not... More 

Helpful?
Thank Tinustheobornman
Pimravee M, Public Relations Manager at Patong Heritage, responded to this review

Dear Tinustheobornman, Thank you very much for the great review. We are more than delighted to read that you are happy with our facilities and services. Hoping to have another chance to welcoming you again in the near future. Yours sincerely, More 

Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 August 2016 via mobile

Nice, big well organised hotel in the center of Patong. The rooms are spacious, clean and have a nice view with a small balcony. The breakfast is very tastefull with a lot of different choices to pick from. 2 pools, with the one on the groundfloor as an absolute highlight. Free beach/pool towels at your request!

Helpful?
Thank Jeroen T
Pimravee M, Public Relations Manager at Patong Heritage, responded to this review

Dear Jeroen T, Thank you very much for the full score rating. It was truly a pleasure to have serving you throughout your stay. Please think of us when you visit Phuket next time! Yours sincerely, More 

Hong Kong, China
Level Contributor
7 reviews
5 hotel reviews
Reviewed 6 August 2016 via mobile

The price is reasonable and the location is quite good. We can walk to patong beach from hotel within 10 mins. There are 2 swimming pools and the water is clean. However, the lighting of the room is not enough. It seems quite dark. Overall, patong heritage is not bad.

Helpful?
Thank Jack C
Pimravee M, ผู้จัดการฝ่ายประชาสัมพันธ์ at Patong Heritage, responded to this review

Dear Jack C Thank you very much for sharing your experience at Patong Heritage with the TripAdvisor community. We are more than delighted you enjoyed your stay with us and hope to have a chance to welcoming you again in the near future. Sincerely yours, More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast

Additional Information about Patong Heritage

Address: 205/16 Rath U-Thit 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Price Range: $68 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Patong Heritage 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Patong Heritage Phuket
Hotel Style:
#47 Luxury Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Patong Heritage staff and other travellers.
2 questions
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Questions? Get answers from Patong Heritage staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for sea view room”
 of 5 bubbles papaloma123, 20 Nov 2016 | Read review
“Top floors if possible.”
 of 5 bubbles GermanL658, 23 May 2016 | Read review
“Room 802, 902, 901 or 1209 is highly recommended”
 of 5 bubbles hanss168, 17 May 2016 | Read review
“Just ask for an upgrade...”
 of 5 bubbles 420finnl, 17 Jan 2016 | Read review
“Got upgrade on arrival to a wonderful suite with a sea view”
 of 5 bubbles colmc325, 22 Dec 2015 | Read review
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